I don't frequently compose reviews, but Parkway Periodontal in West Des Moines has truly impressed…read moreme in today's busy world. This experience has reminded me just how warm and welcoming the Midwest can be, especially compared to other regions where securing an appointment--especially in urgent situations--can be a struggle. On the day I contacted them regarding pain, Dr. July and Megan went above and beyond to accommodate me, fitting me in within just a few hours. Additionally, the receptionist was incredibly comforting and kind. It's no surprise that such positive attributes often resonate with one another!

I was referred to Parkway Periodontal by my regular dentist with a broken tooth and because I let…read moremyself slide for a prolonged time (years) while concentrating on taking care of my family....not myself. One of the admin staff used to work at my regular dental office, and is a family friend, so it was nice to see a familiar face when I walked in. I went through two very deep cleanings (not fun...but I shot myself in the foot on this one) and now just go in every few months for regular maintenance. I think there are around 10 different hygienists who work out of this practice and for the most part everyone is friendly and personable. Why four instead of five stars? It's not the kind of thing most people enjoy... Are you going to be comfortable 100% of the time? No. It is what it is. You're going to feel a pinch... But they take care of you and in my case...they help fix the problems I caused for myself.

Dr. Margeas agreed to take my case and was courteous during our first appointment. After that, I…read morewas treated so poorly that I wondered if he was confusing me with someone that had done him wrong. It was a herculean task to get him to communicate with the other professionals he referred me to. He delayed my treatment and wouldn't even say hello, whenever he had to interact with me (which were rare occasions). I assumed that he didn't realize the difficulty of the case, and knew he was probably not capable of doing the job. He could have just said so, instead of treating me in such an unethical, inhumane and humiliating fashion at the most vulnerable time in my life. His assistant probably noticed and attempted to make up for his rude and unprofessional behavior, and that was very appreciated (she is a sweetheart.) His hygienists are amazing and I am so thankful for them. Do us all a favor and retire, Dr. Margeas! You ARE NOT God's gift to dentistry, as you think you are. I went to God's gift to dentistry, and he is humble, kind, ethical, humane and probably one of the most competent REAL cosmetic dentists in the US ( Dr. Sam Sadati.) The only thing I am thankful for, is the referral you made to Dr. Neil Dunbar (an outstanding surgeon and human).

Well I have been going here for over 30 years and the quality of service from the dentists and the…read morestaff are second to none. They are very accommodating and do too notch work. I have had a dental bridge for over 35 years, which that is relatively unheard of! I go there twice a year religiously and today I was there for a filling repair. Dr. Economos was great to work with and if I needed more work done I would definitely use him again! Thanks for being the BEST in town! If you need a dentist that is not pushing unnecessary services this is the place. They never ever push services!

I am new to the area, and having a problem with one of my teeth, I chose Berkshire Dental for my…read moreneeds. I was treated by Dr. Forrest. He indicated that that tooth was hitting the opposing teeth first, and therefore causing pain. He recommended grinding the tooth down to alleviate the force on that tooth. He ground the tooth down, and that was about a month ago. I have noticed almost no difference, and can only assume he was in error of his diagnosis.

Myself and my whole extended family come here. We have been coming here for over 20 years. My…read moreparents were bringing me here as a boy, and now I'm 34 and still coming here. All the staff is super friendly and amazing. Doesn't matter what work they do here, it's painless and a flawless job. They send reminders over email and text which is very convenient. I have referred many people here. This place is great.

I've had a lot of dental issues in my life (including two oral surgeries before age 10) so despite…read moremy really not wanting to go, I do try to visit the dentist twice a year. Due to travels and wanting to find a new dentist, it was 15 months since my last visit to a dentist. West Des Moines Dental was recommended by a friend. It took a few months to be able to schedule an appointment and with precautions changing daily about the Coronavirus, I wasn't sure I would be able to keep my appointment. I was asked to fill out a brief questionnaire but was able to keep my appointment. Upon meeting Julie, the hygienist, I immediately told her my fears and that I had an unpleasant experience with the last hygienist I visited. Julie was very understanding and extremely gentle; she gave me a stress ball to squeeze and told me to raise my hand if I needed a break. She did a full set of X-rays, using the child size to better fit my small mouth (no jokes please!). The cleaning went much smoother than anticipated and Dr, Allie did a brief exam. I was happy no follow up was needed and scheduled my next appointment before leaving.

Do NOT go to Dr. Ashley Edwards here. After I moved to West Des Moines, I was looking around for a…read moredentist that had later hours, and I thought I found the perfect place. The assistant took xrays, which was uncomfortable, but not a new experience for me because I have a shallow mouth. The shocker came when Dr. Edwards looked at the xrays and informed me that I had NINE cavities that needed fillings. I was immediately suspicious, because I had been to my regular dentist in Ames about a year before that and had no concerns. I brushed my teeth and flossed, and I was shocked to hear her say I would need to get them all fixed soon. Luckily for me, my guard was up and I told her I would schedule an appointment later. Honestly, I didn't believe her diagnosis and I wanted another opinion. I ended up returning to my dentist in Ames 6 months later, and what do you know, I have NO cavities. I have two areas that are weakened and that they are watching, but no cavities. Not a single one! It is clear to me that Dr. Edwards is either not very good at her job, or was trying to intentionally grab money from me. I'm unsure of which is worse. Regardless, I will NOT be returning, and am warning everyone I know to avoid this place!

Great dental office, great staff and love Dr. Hourigan. They got me back on track with my dental…read morecare. Highly recommend this office.

I had a really great experience here. Check in was very fast. Everyone was very friendly. The…read morehygienist was extremely thorough and efficient. I'm very pleased with this clinic and will definitely be back!

Understaffed. Drove to office to get appointment. Door was locked with no sign as to why. Called…read moreand was told doctor had emergency and office would be closed all week. Set appointment for 2 weeks later. Received at least 6 texts asking me to confirm which I did. Arrived at office for appointment only to receive call while parking telling me doctor was sick and had to cancel. I will find another dentist.

I wouldn't recommend this place to anyone. Their billing is a scam. Not only did they fail to apply…read moremy payment of $1700 to my bill they also never submitted it to insurance as promised. When I called to complain, I was told the bill was correct. I requested a bill reflecting those things and was emailed something that could not be opened. With the exception of the office manager in Arnold, who tried to get me to open a high interest credit card "the payment plan", the rest of the staff was wonderful and if it was not a ripoff, I would have returned for their care.