You have got to go check it out! It's like the Twilight Zone. There is some weird energy in here…read more They are like not real human beings in here and I cannot describe it, but you must see it for yourself. Not quite Stepford, but a little bit Pretty Woman "It's VERRRY expensive lady" blended with the twilight zone episode where they are actually all manniquins that come to "life" during the day. The showroom is acceptable, if you can find someone to show you around it and the parking lot is laughable. You'll be glad you have full coverage when you're trying to exit.

I had a very disappointing experience at the Santa Monica Ferguson Home showroom this afternoon…read more I had a scheduled appointment with Marinell at 3:30 PM. I arrived on time, checked in at the front desk, and was told I could browse the showroom while they let her know I had arrived. The showroom was very quiet--there were actually more sales associates than customers, with several sitting at their desks--yet no one approached me to ask if I needed help. I wasn't concerned at first since I had an appointment. After about 10 minutes, I checked back in with reception and was told Marinell was "wrapping up a phone call." I sat in the small waiting area next to the front desk. While waiting, I overheard another sales associate remark to the receptionist something along the lines of, "I don't know why Marinell does this--she knows she has an appointment and keeps chatting on the phone," which suggested this might not be an isolated occurrence. At 3:43 PM, I went back to the desk and explained that if she wasn't available by 3:45 (a reasonable 15-minute grace period), I would have to leave. I had other appointments scheduled that afternoon. I was again told she would be "right over." She never came. At 3:45, I left. This was especially frustrating because I was prepared to spend a significant amount of money on a bathroom remodel and had specifically made the appointment to start that process. With multiple sales associates present and the showroom nearly empty, it was surprising that no one stepped in to assist. The overall experience felt unprofessional and dismissive, and the atmosphere came across as somewhat indifferent to customers' time. I expected better from a showroom with Ferguson's reputation. Unfortunately, I'll be taking my business elsewhere.

Absolutely loved my experience at Nina's. The staff is polite, knowledgeable and efficient…read more Excellent selection of kitchen & bathroom hardware. We found drawer pulls we hadn't seen anywhere else. Easy to get to. Parking in back. Everything we ordered arrived in 2 days. What more could you ask?

Nina and Dave are both super nice and helpful. They helped me with all of the hardware in a new…read morebathroom and door knobs on all my doors. I told them my budget and color scheme and they helped me pick everything out based on that. They were super patient and knowledgeable. The hardware came only a couple days after putting in the order, which was amazing! Super happy with how it turned out.

This past year I hired American to remodel both of our upstairs bathrooms, including a full demo of…read morethe master bath where we removed the tub and extended the shower. My project manager Jack was in constant contact from the design phase through the final punch list. He answered materials questions, kept me updated on timelines, and even picked up some materials for me. The contractors were just as friendly and easy to work with, even when I made a few changes mid remodel. The finished master bath came out remarkably close to the 3D rendering they showed me before any work started. I was very pleased with the results and would encourage anyone getting bids to include AHI.

We had water damage in our kitchen so we took the opportunity to redo the cabinets in our kitchen…read more Eddie and his team came and repaired the drywall, painted, demo'd the old cabinets, and got the new cabinets installed. It was promised in 3 weeks and was finished ahead of schedule! The new cabinets look great, high quality. We asked for a few things to be done at the end: touch up caulking, extra shelves, adjust drawer heights and they were super responsive. All done with a smile. Will definitely give them a call when we need to do our master bath.

This location is a gem. The staff are super friendly and helpful. This is such a great way to get…read moresmaller orders from IKEA without having to pay more for shipping.

I ordered some bed items for my son and was glad to find out there is a free pickup location here…read morein Santa Monica! I didn't want to drive to Burbank to pick them up or pay the delivery fee. There is free parking, and the pickup was smooth and easy.

Our family owns a home in the area and we were thinking of selling it, but decided to keep it. We…read moreall agreed that it needed a major facelift. We came to Kitchens on Montana because it came highly recommended to one of our family friends who used their services for remodeling their bathrooms and kitchen. We knew we had to come here because we totally fell in love with their kitchen. Their design aesthetic is like no other remodeling company I've seen and I was very impressed. We were referred to Lisa by our friend and she was wonderful to work with. We met with her on a couple occasions before the remodel and picked her brain on what she could come up with for our kitchen. Her imagination is one of a kind and she has the best taste (better than my own, I must say). Once they finished, our jaws literally dropped. My mom was so in love with what they did. She was speechless and she is a woman of many, many words!! I'm looking to have her remodel my own kitchen as well once we can get together. Can't wait to get started!

I am updating my precious review. In the end, Lisa & her team did make good. Albeit this is a…read morevery beautiful cabinet selection it's durability & practicality for someone who uses a kitchen in depth not the best! The cabinet issues have been many & still , 3 plus years later we are waiting for a resolution to a new issue which arose on the cabinets. However I am updating this review to say, Lisa, the designer is a middle person for the cabinets & all is not in her charge. Therefore, besides COVID in delays, some have been due to the cabinet Comoany, out of her control. I will also say she no longer reps this cabinet company. Lisa, as a person is a very jovial positive person & wants her clients to be happy! & after all, We get tons of compliments on our beautiful kitchen from both professional chefs as well as our visiting family & friends!

Our freezer suddenly stopped working and we needed to purchase a new one immediately. We also had…read morean old refrigerator and figured we should replace both at the same time. We called a number of local sellers but none had inventory on the subzero refrigerator and freezer that we were looking to get. We contacted Bay Cities and they said that they had both the subzero refrigerator and freezer in stock. Our salesperson Ryan did a fantastic job explaining the features of both items and letting me know what was required to install them into our kitchen. They worked around my challenging schedule to deliver them quickly to us. The delivery team was patient, diligent, and outstanding. They worked with us to ensure that we were satisfied with not just the function of the refrigerator and freezer, but also the appearance in our kitchen. I highly recommend Bay Cities for your appliance needs. They have been wonderful to work with and I look forward to purchasing from them again in the near future.

terrible place. bought an expensive wolf microwave. came in non working, from the factory. refused…read moreto take it and give credit. told me to contact authorized service. i did. service not have spare parts and not able to fix. told me to contact the manufacturer. i did. they wrote to that will bring a check and pick up the unit. it has been a month, and nothing.

Working with Guy was a pleasure, start to finish. He had wonderful suggestions that made the…read morefinished remodel make sense and more functional. We did a full master remodel and are about to have him start our guest bathroom, so we are obviously thrilled with the results!

Used So Cal KBLA for my Casita that got flooded in the crazy rains LA had earlier this year…read more Ruined the floors and dry wall. Wanted to raise the celling from 8ft to 10ft. Got 3 estimates. Guy was affordable and seemed the most trustworthy, so I went with KBLA. The crew did a great job. Guy is the best. Is really hands on with his crew. The ceiling was raised and wasn't perfect , so he has his crew do it again ( no extra charge). Would text me to let me know when crew would be coming, so communicating was good. Price was very reasonable for all the work he did. I had a side gate that his crew entered each day that had been broken for years. Guy fixed it without me asking for free. What a guy. If you want someone who is not going to rip you off, choose Guy and SoCal KBLA. Now the only problem is the room he did is the best looking in my house and makes me want to redo my whole house. Would definitely trust him with your home.

Late 2015, my ethereal Aquarian, my Yellow Pages over Yelp, my Thomas Guide over GPS guy wandered…read moreinto Our Kitchen And Bath, was impressed with a bathroom vanity's price point enough to call me to suggest I check this place out. I was equally impressed but more so by my conversation with Moe who listened carefully to our criteria, looked at my "before" pictures then suggested we schedule a free, in home consultation. During that consult he took measurements, made suggestions to create more counter and cabinet space in our 57-square foot kitchen plus budget friendly improvements to the existing bath with just a new vanity and toilet. We returned to Our Kitchen And Bath to select cabinetry, sinks, and faucets. Moe showed us various countertops but advised to make a final decision once the cabinets were installed. Less than a week later he returned a quote meeting our budget requirements and a scheduled start date for first week of February. We had already sourced paint, appliances and lighting, although Moe would have done this for us. We signed the contract and made a deposit with the knowledge that additional charges might arise and they did. We had planned on another company to do the flooring but when we realized appliances would have to be moved twice, it just made sense to let Our Kitchen And Bath do the work. On schedule, demolition/construction began. Thoroughly impressed with the attention to detail, the amount of daily progress, how at the end of the day the crew cleaned up and we always knew what would be done and what time work would begin the following day. Our remodel was completed within one month. We LOVE it! Weird but we're going to miss the construction dust, the minor inconveniences because the entire process, the transformation was actually fun all due to Moe's designer eye, methodical approach, upbeat attitude (nothing was ever a problem) and his highly skilled sub contractor crews.

From my research, it seems pretty easy to find a contractor to do a $20,000+ kitchen renovation…read more However, when I had less than $10,000 to replace kitchen counters, the choices got really slim. I even had a contractor agree to a price, but then backed out of the deal. Moe was the only contractor that suggested keeping our tile back splash, and assured us that his demolition people could preserve it. Everyone else told us that they had to demolish the back splash, as well as the counters. Keeping the back splash saved us at least a couple thousand. Moe had other cost-saving suggestions, and suggestions on how to make the job look better. He has an incredible knowledge of the business and materials, as well as an artful eye. He listens carefully to our thoughts and preferences, before formulating options. Even though we couldn't afford to do the bathroom counters, this year, he was willing to give us his advice, and some ballpark figures. He can supply the sink and fixtures, but lets us supply our own, if we can find what we want at a better price. He removed our old tile countertops, had a seamless Caesarstone counter fabricated and installed, installed a new sink, disposal, fixtures, range hood, and range back splash. Everything except the range back splash was done within 5 days, and we were up and running normally by the end of the week. The finished work is beautiful. The subcontractors that he uses are very skillful, and fast. He arranged for some floor work, and the floor guy did an excellent job, as well. He follows up to make sure that we are satisfied. We will most likely hire him to do our bathrooms, next year.