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Ferguson Home

3.3 (140 reviews)
Closed 9:00 am - 5:00 pm
Updated 2 weeks ago

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LG washtower
Otto R.

I was looking for a washer and dryer and decided to give Ferguson a shot. I was blown away by the customer experience I received. Roni H. went above and beyond to get us the LG wash tower my wife fell in love with. The LG tower is amazing and the technology features with the app is awesome as well. I Would highly recommend Roni H. at Ferguson to help out with any questions as he was very knowledgeable in all areas.

Colors don't match.
Tami S.

The people at Ferguson are very nice but I'm so sorry I purchase stuff from California Facets. The shipping delay was a long time, and it kept getting extended. Once my fixtures arrived the colors didn't match so I then had to wait another month. See the photos below. I also just now noticed that my shower piece the color doesn't match but it's already been installed so it's too late to change it. California Facets doesn't even list Ferguson as one of their vendors on their site. In any event I would stay clear from California Facets.

Inside the show room.
Victor S.

Jennifer was so helpful she looked things up for me. It was on the phone holding to talk to the manufacturer Kohler and just amazing experience.

Cyn L.

Two years ago my husband and I walked into Ferguson in Santa Monica to browse plumbing and lighting fixtures for a master bath remodel. During this visit, we met with Eric Gonzalez who was not only pleasant, but very knowledgeable about the products and had a good eye for detail. We met with him a couple of times after that and ended up ordering everything we needed, which included sinks, tub, lighting fixtures, medicine cabinets, towel bars, etc. We are very happy with all of our choices. We reached out to him again recently for face lift for another bathroom and relied on his expertise. He even offered a solution for an existing shower which we didn't think of. While our purchase was not as large as the first, Eric provided us with outstanding service!

Emily R.

What a funny trip to Ferguson. We're currently doing a small remodel and our GC told us to check out the store to figure out what we want. One of the associates (luckily I can't remember her name) asked if we needed help and we explained what we were looking for and asked for prices for two vanities. That just broke her. She spent the next 10 minutes flustered over her laptop explaining the internet was slow. We asked what the material was and what was included (slab? Hardware? Etc.). She didn't know but pointed to the post it note on top saying that was the spec to look up. I looked it up and it was the spec for the faucet, not the vanity. She then continued to flounder trying to look up the vanities. Then as we were talking about one of the vanities, she picked up her laptop and slipped away. We saw her power walking in the opposite direction. Zero questions answered! Just ran away! Lol. What's the point of being a sale associate if you don't know anything about you products, can't answer any questions, and then run away from potential customers? Anyway, the show room isn't huge but it has a good small variety of items to look at. Don't expect help from the one awkward lady with panicky eyes though. Can't speak to the other sales associates.

Beautiful Showroom

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2 years ago

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3 months ago

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6 months ago

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1 year ago

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1 year ago

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1 year ago

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10 months ago

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3 years ago

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2 years ago

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2 years ago

I love this place! Roni helped me and was so kind to my daughter it just made the entire experience wonderful!

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3 years ago

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8 years ago

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4 years ago

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4 years ago

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Page 1 of 4

Ask the Community - Ferguson Home

Review Highlights - Ferguson Home

Jalon is an awesome salesman and helped us pick the right shower faucet and sconces.

Mentioned in 4 reviews

Read more highlights

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Westwood Appliance - The lower legs were not adjusted up. This mounting bracket is suppose to be flush w/ the cabinet. There is a 1/2 " GAP!!

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Danielle, Martin, and the rest of the team at Westwood Appliance saved the day after a failed…read moredelivery attempt from a big warehouse store. Danielle considered all my tough requests and thoughtfully presented the best options. She never gave up even though it took several days. I was honestly surprised by her tenacity and follow through; I'm used to being ghosted by other companies. In the end, Danielle was not only able to find a large enough W/D to fit my tiny space, but also GUARANTEE that it'd fit (the big warehouse store told me I'd have a 50/50 chance of it fitting and they won't take it back if it doesn't). She never pressured me to buy, even fully acknowledging they weren't the lowest price in town. In this case, I was willing to spend extra to have experienced professionals install and the assurance that all would be taken care of. When it came to installation, Martin and his helper were prompt and respectful. They took great care not to cause any damage, which was a feat given the tight squeeze through the door. He even had to do some impressive acrobatic work to plug the appliance in. Westwood Appliance went above and beyond. I wish I had gone to them first. It would've saved me countless hours of researching on my own and many headaches. I will definitely be using them again!

They fixed my fridge from leaks and when the leak reappeared I called and they said we had only…read morereplaced your lights and accused my of being a problem customer when the owner himself came to fix issues and we had great rapport. The customer service personnel is horrible and rude and condescending. Avoid at all costs.

Ferguson Home - appliances - Updated May 2026

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