My family entrusted Resthaven Carr-Tenney Mortuary & Memorial Gardens with services for our mother,…read moreMary Whitmore, who was interred on November 4, 2023. Unfortunately, the memorial bench inscription was significantly delayed and took more than two years to complete despite repeated follow-ups and several missed communication commitments. Throughout that time, we received various explanations for the delay, and communication was inconsistent, which made an already emotional situation much more stressful for our family. After formal escalation and corporate involvement, the matter was finally addressed. Management ultimately worked to complete the engraving, and once an error in the inscription was identified, it was corrected promptly. I personally visited the cemetery to verify that the engraving now reflects the correct information and appears properly completed. While I am relieved that the situation has finally been resolved, I hope future families experience clearer communication and timelier follow-through from the beginning. I appreciate that the issue was ultimately corrected, but the process leading up to that resolution was much longer and more difficult than it should have been.

Everything that happened to Brianna in the above review happened to us as well. . Took a year and a…read morehalf to get our mausoleum bench for mom to bury her ( crazy ) is right. The workers ran over and destroyed my little sister vase it took a year to get that replaced last year. Guess what now someone stole my little sisters vase and my father's vase. I'm sure once I get a call back another year for both of them the vases to be replaced .I'm sick to my stomach on them laying in the cemetery of dead grass just ugly cemetery that used to be beautiful and kept up they used to take pride in that cemetery? What happened?! Seriously considering exhuming their remains and Bringing them i To our family plots in Texas. Reconsider burying your loved ones here because it's a nightmare never ending story. If I were rich I would move them out of the cemetery .

I'm just preliminarily looking for pre-need options. Talked to Michelle just now. I immediately…read morecrossed that option out. So sad because we're Catholic and it would have been good to maintain that option. She did not seem compassionate. She was rude and kept on saying "that's what I said." I am not an idiot and i understood all she's been saying. Be respectful. I am a good listener and am just gathering all the facts.

If I could rate 0 stars I would. We had a family member buried here 2 weeks ago. Keep in mind, a…read moreburial service is already heartbreaking as it is, but having staff kick you out while you're grieving is totally uncalled for. I understand that there are certain protocols once the casket is lowered, but there's a certain way of asking for things. Especially being in the situation that we were in, the staff could have been more empathic. We are a very big family and the lady with the blonde, short bob haircut was extremely rude and passive aggressive. She kept on saying only "immediate family members" were allowed to be there, and kept on making hand gestures and yelling at us to leave the premises. Please, please, please think twice about this being the final resting place for your loved ones. To the staff of this cemetery: SHAME ON YOU!!! I really hope you guys never get treated the way that we were treated this day.

Everyone from Lowmans went above and beyond to help us through this difficult time I would…read morerecommend them to anyone

The owner was very rude to our family. He showed no empathy. He has no business running a funeral…read morehome.

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

I highly recommend this place and Randy. I came here a…read morecouple months ago when my mom passed away. I am not a resident of AZ so I didn't know where to go. I am so glad we made the choice to come here. Randy made my whole experience amazing. He was super caring and he made everything so easy. He was so compassionate and you could tell he really cared. I am so thankful for this positive experience. He gave us a tour of the grounds and it was so peaceful and beautiful. Thank you Randy for all you did. You were a blessing in all of our lives.

My dad has been here for 34 years and my mom joined him 2 years ago…read more I have to say that sometimes it might take a few times but whenever I need something taken care of they get it done. When my mom passed, we were even ready to pay quite a bit of money to have our mother placed but they were honest enough to tell us that our Mom paid for everything way back when our Dad died. I wish it was in a little bit better neighborhood and I wish it wasn't so far away from me but it is what it is.

My sister recently passed and I couldn't imagine going through the whole process of laying her to…read morerest without Kayla from Greenwood Memory Lawn. She out did every expectation, helped make things as smooth as possible, and all around felt like family. Everything went as good as you can imagine with losing a loved one.

The majority of this century old cemetery has little greenery which is good in a way so not much…read moregrass cutting is required. I always like stopping by the oldest tombstones to check out the art work from back in the day.

Recently the Tempe Historical Society hosted a tour of the Double Butte Cemetery . It was so…read moreinteresting with some of the oldest graves dating back to the 1800's. There is so much history here. There are so many resting there who made significant contributions to Tempe. It's definitely worth a trip and if you can catch a tour-so much the better! I love my Tempe!

I just recently passed three years since my mother had passed away, and it came down to me to find…read morea mortuary and a cemetery rather quickly. While we already had a mortuary in mind, we had no idea which cemetery to use. I set up a bunch of meetings and planned visits within the days right after my mother had passed, and I was quite disappointed with most of those we visited. I experienced poor customer service, a cemetery that didn't see very well kept, an inconvenient place to visit or some other issue. When I came across Paradise Memorial Gardens, I was extremely pleased with how well they communicated, their excellent customer service, and the layout and ease of visiting the cemetery. I had reached out to Dan and quickly heard back from him. I had told him what exactly we were looking for in terms of a location, stone, and service, and he certainly rose to the occasion to ensure that we had the date and time of the funeral and later an unveiling. He explained the prices and answered many questions that my family members and I had asked. Dan was responsive whether we were connecting right before the funeral or in the months that followed when planning an unveiling. For such a stressful time, I was pleased to have someone we made a connection with to reach out to. The actual Paradise Memorial Gardens cemetery is laid out nicely. Instead of other cemeteries where stones are all sticking up out of the ground, many of the stones are flat on the ground where they blend in with the nature. My mother's stone is near a big tree, which provides some shade when I visit her in hotter months. There is a small lake where swans and Canadian geese like to roam. For an interesting story, ask the staff about the swans. There is also a heated and air-conditioned mausoleum onsite which I had been in only once when a friend passed away a number of years ago. There is plenty of parking on the side of the single street that circles the site. There are two entrances, one off of Shea Blvd and the other off 92nd Street. While I didn't use them, I heard good things about the Messinger Mortuaries, which is directly tied to the Paradise Memorial Gardens. I certainly encourage anyone looking for a cemetery (and possibly a mortuary) to check them out.

Who would have thought I'd be "yelping" a cemetery? My sweet Daddy passed away in May and is now…read moreresting at Paradise Memorial Gardens. I feel like Mom and I were on auto pilot those 6 days whilst preparing his visitation and funeral. We couldn't have asked for better humans to guide us through this process. I don't remember the man's name that came and got my father that evening but he was lovely, so respectful of my father and of us. Then we met with James at Messinger and Mom and I felt the same way about him. Everything explained in such detail, calm and soothing way about him. The men that were at the visitation at the door were lovely and they drove my Daddy to both the church and cemetery. Dwight and Dan at PMG have been such a delight to work with. It took Mom and I a minute (or 2 1/2 months) to go back to order his marker... but that too was done with ease. Dwight even came and said hello to us. They kinda feel like family. This is the hardest experience I have gone through to date and having these guys walking this walk with us was honestly such a blessing. Thank you from the bottom of our hearts. My Dad would be extremely grateful at how you all took such gentle and loving care of Mom and I.

Olivia was outstanding, caring and compassionate to work with. I am so glad my parents arranged…read morethis years ago. Neptune Society has taken great care of both my parents.

The manager of the local office responded to my posted review. He listened and he understood my…read morefrustration. He then proceeded to resolve my concerns. It is not everyday that an organization will accept responsibility, sincerely apologize, and fix the problem. Thank you for restoring my faith.