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    Universal Sunset Funeral Chapel

    3.0 (4 reviews)

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    6 months ago

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    6 years ago

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    Resthaven / Carr-Tenney Mortuary & Memorial Gardens

    Resthaven / Carr-Tenney Mortuary & Memorial Gardens

    (23 reviews)

    My family entrusted Resthaven Carr-Tenney Mortuary & Memorial Gardens with services for our mother,…read moreMary Whitmore, who was interred on November 4, 2023. Unfortunately, the memorial bench inscription was significantly delayed and took more than two years to complete despite repeated follow-ups and several missed communication commitments. Throughout that time, we received various explanations for the delay, and communication was inconsistent, which made an already emotional situation much more stressful for our family. After formal escalation and corporate involvement, the matter was finally addressed. Management ultimately worked to complete the engraving, and once an error in the inscription was identified, it was corrected promptly. I personally visited the cemetery to verify that the engraving now reflects the correct information and appears properly completed. While I am relieved that the situation has finally been resolved, I hope future families experience clearer communication and timelier follow-through from the beginning. I appreciate that the issue was ultimately corrected, but the process leading up to that resolution was much longer and more difficult than it should have been.

    Everything that happened to Brianna in the above review happened to us as well. . Took a year and a…read morehalf to get our mausoleum bench for mom to bury her ( crazy ) is right. The workers ran over and destroyed my little sister vase it took a year to get that replaced last year. Guess what now someone stole my little sisters vase and my father's vase. I'm sure once I get a call back another year for both of them the vases to be replaced .I'm sick to my stomach on them laying in the cemetery of dead grass just ugly cemetery that used to be beautiful and kept up they used to take pride in that cemetery? What happened?! Seriously considering exhuming their remains and Bringing them i To our family plots in Texas. Reconsider burying your loved ones here because it's a nightmare never ending story. If I were rich I would move them out of the cemetery .

    Hansen Desert Hills Mortuary and Cemetery - Selection Room

    Hansen Desert Hills Mortuary and Cemetery

    (28 reviews)

    No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

    From the moment I made the phone call to set up services for my mother to the time we laid her to…read morerest, the staff at Hansen Desert Hills Mortuary & Cemetery were helpful, caring, and deeply supportive. Words truly can't express the compassion they showed or the care they took in making sure our family was okay every step of the way. I am especially thankful for the attentive and heartfelt care from Trish, Cami, Larae, Marcela, and Wendi. Molly, the comfort dog, was also a blessing to have around and gave us the extra comfort we needed during such a difficult time. During one of the hardest times in our lives, they treated us with kindness, dignity, and respect. We will always be grateful.

    Paradise Memorial Gardens and Mausoleum - a beautiful rainbow captured at the cemetery just south of the crematory

    Paradise Memorial Gardens and Mausoleum

    (12 reviews)

    I just recently passed three years since my mother had passed away, and it came down to me to find…read morea mortuary and a cemetery rather quickly. While we already had a mortuary in mind, we had no idea which cemetery to use. I set up a bunch of meetings and planned visits within the days right after my mother had passed, and I was quite disappointed with most of those we visited. I experienced poor customer service, a cemetery that didn't see very well kept, an inconvenient place to visit or some other issue. When I came across Paradise Memorial Gardens, I was extremely pleased with how well they communicated, their excellent customer service, and the layout and ease of visiting the cemetery. I had reached out to Dan and quickly heard back from him. I had told him what exactly we were looking for in terms of a location, stone, and service, and he certainly rose to the occasion to ensure that we had the date and time of the funeral and later an unveiling. He explained the prices and answered many questions that my family members and I had asked. Dan was responsive whether we were connecting right before the funeral or in the months that followed when planning an unveiling. For such a stressful time, I was pleased to have someone we made a connection with to reach out to. The actual Paradise Memorial Gardens cemetery is laid out nicely. Instead of other cemeteries where stones are all sticking up out of the ground, many of the stones are flat on the ground where they blend in with the nature. My mother's stone is near a big tree, which provides some shade when I visit her in hotter months. There is a small lake where swans and Canadian geese like to roam. For an interesting story, ask the staff about the swans. There is also a heated and air-conditioned mausoleum onsite which I had been in only once when a friend passed away a number of years ago. There is plenty of parking on the side of the single street that circles the site. There are two entrances, one off of Shea Blvd and the other off 92nd Street. While I didn't use them, I heard good things about the Messinger Mortuaries, which is directly tied to the Paradise Memorial Gardens. I certainly encourage anyone looking for a cemetery (and possibly a mortuary) to check them out.

    I would like to note that Candelaria (Candy) Gonzalez was most helpful in helping my family and I…read morewith the arrangements for my Mother-in-law, Nancy Jarko, in April 2025. She was interred with her husband, Michael who passed in 2001. For the service we had at the mausoleum and the interment, Cat was also extremely helpful and kind. Yesterday, I called again to Candy to help us plan another interment for the untimely death of my brother-in-law, Jeffrey Jarko. Candy is kind and considerate and her compassion is welcomed to ease our family's needs. Please thank her for us. Sincerely Carl Gundersen

    Universal Sunset Funeral Chapel - funeralservices - Updated May 2026

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