I had been a Costco customer for many years, but allowed my membership to lapse when I moved across…read morethe country 5 years ago and there was not a warehouse close to me. I have had excellent luck getting my eye glasses at Costco. They seem to just get it right. The cost compared to the typical smaller opticians is exceptional. That is the reason why I renewed my membership, Picking up my new glasses today, just 5 days after ordering them I like shopping at Costco. Great prices overall. Purchased a BJ's membership, but visited once and that was it. Prices are not as good and it's a depressing store in Leominster. What was not so impressive at Costco in W. Springfield was the chaos at the customer service counter. They use a poor system for routing customers waiting to speak with customer help, routing them across the throng of shoppers entering the store with shopping carts. Bad, bad, bad workflow. Apparently, the store is being redesigned, but who knows when that will happen. Hoping they get approval to site a new Costco at a little used mall in Leominster. Much closer to me.

My hearing aid consultant, Douglas Wallace, did a superb job fitting me for new hearing aids. I…read morehave suffered adapting to them for almost 30 years. My new aids sound natural and more importantly are comfortable in my ears. I am so pleased and comfortable with them and appreciate the terrific expertise of Douglas. M Jacobson

Always love going to bjs wholesale club. First of all they sell the cheapest gas in Massachusetts…read more All day everyday. Also the staples one needs are also a great deal...milk, bread. Yes they sell in large quantities but I believe the savings on the everyday items I use are definitely worth membership cost. May I also mention they offer travel services with great deals on cruises and hotels. Also batteries for your car far cheaper than the discount auto shops!

Avoid this place at all costs. Their customer service is a joke. If you need help with anything,…read morethey act offended that you even asked, like doing their job is some huge inconvenience. The attitude is awful, the service is worse, and the whole experience was unbelievably frustrating. I've never seen people be so openly miserable and unhelpful.

I had a refrigerator delivered today by Contractors Home Appliance. I could not of asked for any…read morebetter service. The day before taking delivery I changed the color of the refrigerator. Bonnie in customer service and delivery was able to accommodate the last minute change without missing a beat. The first thing the next morning my refrigerator arrived and took a lot of work to fit it into my house. The installers/delivery men were very professional and removed the doors to make it fit. They were able to remove the old fridge and install the new one without a scratch on anything! The price was right and I would highly recommend this company for any appliance needs!

From the owner: In 1979, Contractors Home Appliances opened right on the corner of Route 20 and Highway 187 to give…read morecontractors and homeowners alike a locally owned, independent destination to find the best appliances for any home and any budget. More than 40 years later, and our family-owned business continues to build our reputation for being the resource for homeowners doing a remodel or just upgrading an appliance. We're a team of appliance experts who know the right questions to ask to match you with the perfect fit, and we're always ready to guide you through our expansive selection of the industry's top brands and latest styles.

Sweet Life Foods is a dumpy little grocery warehouse on Avocado Street, a gritty little dead-end…read moreindustrial street tucked out by the river in Springfield's North End. It's nothing fancy, inside or out a low-slung steel warehouse that shows it's age. The aisles are rough warehouse shelves and there are no fancy displays, just cut cases of goods with the prices indicated by a label on the edge of the shelf. Inside, you'll find aisle upon aisle of canned goods, packaged snacks, wholesale boxes of candy, Goya products - virtually everything you would need to stock a small neighborhood convenience store or bodega. Items are sold, for the most part, by the wholesale unit, case, or half-case only. If you're buying for a store, a lunch wagon, an event, or maybe a large family you'll find Sweet Life Foods handy. If not, you might still want to stop for things like lunchbox snacks, food storage wraps and things, or the office candy bowl. Prices are generally on the low side, but as is true no matter where you shop, know your prices before you go in. Many times local supermarket sale prices are lower per item than the wholesale case prices here. Cash, debit and credit cards accepted (I don't know about checks, sorry.) The employees are friendly and helpful. Interesting bit of trivia: The actual name of the business is Cash & Carry #0830 and they are owned by SuperValu, the same company that owns Save-A-Lot discount supermarkets. They took on the "Sweet Life" name because they're in the old Sweet Life Quality Foods distribution warehouse, and when Sweet Life went out of business years ago they never took down the old, 1960's-era sign over the front door.

So glad I took my friend's advice to check this place out! Really needed to sit in the various…read morechairs to make sure I found one that felt ergonomic for my body. Ended up getting a perfect glider for my nursery at the same price it would've been from an online retailer, but with the added benefits of: helpful service IRL and over the phone, free delivery (not sure if that's their norm or if it was contextual), and supporting a local business with a big ticket purchase (always feels good)! Beautiful selection of lighting downstairs too, will probably be back to check that out!

Great selection and most importantly, great and knowledgable owners who go above and beyond for the…read morecustomer. Highly recommend shopping here.

I went here to buy pair of moccasins that my fiancé wanted. When I got there, I found that they no…read morelonger had the specific pair that she wanted. A woman came to help me and I explained the situation. I asked her, "If I buy a different pair, can I return them? She might only want the specific pair you don't have." She replied, "Yes! You can absolutely return them." So, I bought a different pair. Thirty minutes later, I found the pair I originally wanted at Faces, so I immediately brought the other pair back to Megan's Treasures. They informed me that I can only exchange or get store credit. They would not budge on this, even after they lied to me about it. I was appalled. These are among the sleaziest tactics I have ever experienced at a store. They are unconcerned with customer satisfaction and won't hesitate to scam you. Never shop here. UPDATE: They would not accept my store credit literally days later. There was some sort of "error" in their system. So I gave them money and received absolutely nothing.

Made a purchase in this store and when I returned home I discovered that I had been over charged…read morefor one item. I called the store and spoke with the manager, who told me to return to either of their stores and I would receive a refund. When I returned today I was informed by the clerk and the manager that they would only refund with a store credit. I took the credit but was not happy with the solution. Later the owner of the store did contact me and offer an apology and offered a cash refund. All this trouble over less than $20.00 seems too much I will not be shopping in this store again. The help doesn't seem to be well trained or customer orientated. I like to shop locally, but sometimes the business is not worth supporting. Beware if you shop here.

Another day another 10 people in line at 7:40 am. 20+ people working here and they have 1 person…read morewaiting on customers. Imagine running a business where the thing that people are going to rate you the most on is getting you in and out in a timely fashion because you're a restaurant owner and your time is everything. And they perform like this.

A Great place for restaurants to shop, Clean and helpful staff.I don't get the comments about lines…read moreand waiting it's much better than Hartford location.

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

A Great local business! Brad Matthews is the only master jeweler in this area. He is amazing at…read moremaking and creating special pieces! I went to him to get an appraisal, a new setting and bands. He went above and beyond to make sure my needs were met and he kept in contact with me during the process even staying late to finish the pieces! They came out absolutely GORGEOUS and I'll never go anywhere else but Brads! He also has a great approachable quality. Thanks again Brad Matthews! 5 stars!

There is so much fabric, I can find things here I can't find anywhere else. It's a great place for…read moreupholstery fabric and supplies. I've ordered twice from their online store - both times during the pandemic. The first order I placed spring of 2020 and it took forever to arrive. I think I waited 4 weeks. The second order I placed about a month ago and it arrived very quickly! It's not a store for everybody. If you are expecting a totally organized, neat as a pin store, you may well be disappointed. If you enjoy walking in and being immediately in awe of the sheer amount and different types of fabric and enjoy exploring, it's a treasure trove. Drop me off for a few hours and I'm happily entertained!

Love this place for so many reasons, can't find what you need for a project.. Its here... Love the…read moreselection and items they sell. Plan to spend some time there is so much to see and love......