Do not use this Ajax store on Bayly ever. They have no integrity, what's so ever. We got a quote for a new used computer, before going on vacation a few wks ago, and we were going to bring our cpu for them to data transfer to the new one . When we went into today, they said, they are closed this wkend , due to the holiday. I asked them twice, they said, they will have it ready by Sunday, latest Monday, then today, said no..Their communication is terrible. They also needed photos to help them, which we already sent them. I told them , they lost my business forever. I was trying to give a small business, some business. BIG Mistake. They also said that the motherboard, could only handle 8 gigs of ram, and if we wanted 16, had to pay more to upgrade,,which is a total lie. He didn't honour our quote. This is a slimey way to try get more $$$. They are NOT to be trusted. I went across the street to FUTURE Tech, they had it ready in 3 hrs , got it back today and threw in a DVD/CD player for free and a 6 month warranty, with a monthly cpu clean up each month.. also a better deal, gave me $150.00 off the reg price for a brand new CPU. DO NOT USE this store. totally unprofessional and no integrity. read more