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    Services - Cell - Tel

    Device support or repair

    Mobile phone support

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    UniverCell

    UniverCell

    (1 review)

    Do not use this Ajax store on Bayly ever. They have no integrity, what's so ever. We got a quote…read morefor a new used computer, before going on vacation a few wks ago, and we were going to bring our cpu for them to data transfer to the new one . When we went into today, they said, they are closed this wkend , due to the holiday. I asked them twice, they said, they will have it ready by Sunday, latest Monday, then today, said no..Their communication is terrible. They also needed photos to help them, which we already sent them. I told them , they lost my business forever. I was trying to give a small business, some business. BIG Mistake. They also said that the motherboard, could only handle 8 gigs of ram, and if we wanted 16, had to pay more to upgrade,,which is a total lie. He didn't honour our quote. This is a slimey way to try get more $$$. They are NOT to be trusted. I went across the street to FUTURE Tech, they had it ready in 3 hrs , got it back today and threw in a DVD/CD player for free and a 6 month warranty, with a monthly cpu clean up each month.. also a better deal, gave me $150.00 off the reg price for a brand new CPU. DO NOT USE this store. totally unprofessional and no integrity.

    From the owner: Welcome to UniverCell Canada at Ajax! We are your one-stop shop for smartphone, game console, and…read morecomputer repairs. We also offer a wide range of device protection accessories, such as tempered glass screen protectors and phone cases from top brands. Please choose from our selection of brand-new phones and certified pre-owned devices. Our priority is customer satisfaction, with a "No fix, No pay" policy, lifetime replacement warranty, upfront pricing, and a commitment to quality service. Visit us today for all your digital needs

    Fixel

    Fixel

    (4 reviews)

    I would not recommend going here. We paid the fee to have the TV assessed and when we were told…read morewhat was wrong with it we agreed to pay the cost and get if fixed. It came back with six bright spots on the screen. It's really annoying to watch it now. When I contacted them I was told it's another problem. They clearly did not assess the TV properly. I continued to contact them multiple times through phone and text about resolving this issue and I'm being ghosted. I was offered a one year warranty on the repair but it's clear they likely would not honour it. Stay away from this cash only place that operates out of a door in the back of a plaza. My loss of $250 which I could have put towards a new TV.

    One hour screen repair turns into five day odyssey of frustration and terrible customer service…read more Got the son's iPhone 7 back with dead spots all over the screen, apps randomly opening, randomly flipping from page to page, and the colour was off. Each time it went back, and each time it came back with operating errors. Fixel clearly does not check their work, which seems kind of basic. They also do not answer their phone. Their voice mailbox is consistently full so they're not checking their message. They rarely answered texts. They also repeatedly did not show up to the shop during business hours. Had to bring it back four times, and each time they promised the world. "100% guarantee you'll have it tomorrow. I'll even throw in a bunch of free stuff to make things better". Neither of things happened. When I asked about a refund they actually managed to get more distant and hands-off. They are not ready to run their own shop. They should have spent more time working and learning under another more established shop. Spent a chunk of father's day staking out the place, waiting to see if they were going to show up and open. When they saw me in their doorway after two full days of avoidance, all I could say was "phone". They wouldn't look at me. No apology was expected and none was offered. No refund was offered. Their only concern was that - to top it off - they lost his phone case. I believe they are an inexperienced sole proprietorship and they panic when they make mistakes. They even said "tell your friends", and so I am. They had every opportunity to turn a bad situation into a more positive customer experience. Keeping me informed would have made a world of difference. I can forgive a lot, and I'm always happy to play ambassador for their service, but only if I believe in the business. Also, they only take cash and no receipt was provided.

    Cell - Tel - mobilephonerepair - Updated May 2026

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