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Pickering, ON

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The Source

4.0 (1 review)
Open • 10:00 am - 9:00 pm

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6 years ago

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Cellular X

Cellular X

3.0(2 reviews)
0.3 km

Brought my Iphone 6 in to have the screen fixed, and received excellent service. The staff told me…read morewhat all my options were and the repair was extremely quick. I was basically in and out and the price was very reasonable, would recommend to anyone looking for phone repair in Pickering area.

In July 2014 I went in to Cellular X located on the lower level of the Pickering Town Centre to fix…read morea power button issue on my S3. I was told the repair would take a day or two which turned into 5 days, much to my frustration. When I finally got my phone back my antenna which allows me to connect to wifi networks was broken (it had never been an issue before I got it fixed). When I told them about the problem, they held my phone for another 4 days promising to fix it. They fixed absolutely nothing and replaced my battery with a worse one (who knows why, nothing was wrong with it in the first place). When I went in and explained how they messed up a perfectly good phone (since it STILL didn't work) the technician yelled at me on the phone and told me he didn't even open up my phone in the first place so the antenna could not have been broken by him. I was livid. I then took it to ANOTHER technician at a different cell repair store, who opened the phone right in front of my eyes (the second I walked into his store) and told me someone had in fact broken the antenna at Cellular X and tried to solder it back on horribly (I saw the soldering job and it was atrocious). Long story short: lots of phone calls later to Cellular X, money spent and not fully refunded and weeks later, my phone is not repairable. A year and a half old Samsung 3, a $400 dollar phone, ruined. All because these people didn't know what they were doing. I am HIGHLY dissatisfied with the level of customer service and I know for a fact that many other people feel the same way. Shortly after this all happened, I posted a Facebook status telling my friends about my experience with the store and was met with many comments about their own horrible experiences with Cellular X. Needless to say, I have complained to the owner of the company (obviously with no reply) and will be writing many, MANY reviews online about this bad business. I have never in my 10+ years visiting Pickering Town Centre experienced such terrible customer service.

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Cellular X
Cellular X
Cellular X

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UniverCell

UniverCell

1.0(1 review)
5.4 km•South Ajax

Do not use this Ajax store on Bayly ever. They have no integrity, what's so ever. We got a quote…read morefor a new used computer, before going on vacation a few wks ago, and we were going to bring our cpu for them to data transfer to the new one . When we went into today, they said, they are closed this wkend , due to the holiday. I asked them twice, they said, they will have it ready by Sunday, latest Monday, then today, said no..Their communication is terrible. They also needed photos to help them, which we already sent them. I told them , they lost my business forever. I was trying to give a small business, some business. BIG Mistake. They also said that the motherboard, could only handle 8 gigs of ram, and if we wanted 16, had to pay more to upgrade,,which is a total lie. He didn't honour our quote. This is a slimey way to try get more $$$. They are NOT to be trusted. I went across the street to FUTURE Tech, they had it ready in 3 hrs , got it back today and threw in a DVD/CD player for free and a 6 month warranty, with a monthly cpu clean up each month.. also a better deal, gave me $150.00 off the reg price for a brand new CPU. DO NOT USE this store. totally unprofessional and no integrity.

From the owner: Welcome to UniverCell Canada at Ajax! We are your one-stop shop for smartphone, game console, and…read morecomputer repairs. We also offer a wide range of device protection accessories, such as tempered glass screen protectors and phone cases from top brands. Please choose from our selection of brand-new phones and certified pre-owned devices. Our priority is customer satisfaction, with a "No fix, No pay" policy, lifetime replacement warranty, upfront pricing, and a commitment to quality service. Visit us today for all your digital needs

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UniverCell - Reception of UniverCell Whitby

Reception of UniverCell Whitby

UniverCell - Inside view of UniverCell Whitby

Inside view of UniverCell Whitby

UniverCell

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Laptop Specialist - Laptop Hinge Repair Specialist -- Metal Hinges Popped Out From Top Screen Assembly or Bottom Case...Same Day Service Available

Laptop Specialist

4.8(21 reviews)
20.1 km•L'Amoreaux, Scarborough

I took my 8 year old MacBook in as the keyboard started to fall apart…read more It was ready the following day. Sparkling clean and with a new keyboard at a reasonable price. Fast and. friendly service.

Hello long time reviewer. Dont really do these types of reviews but this guy deserves a special…read moreplace on yelp. Its odd to see 20, 5 stars reviews thinking to myself what kind of experience is really going on? Here was mine. Starting with the kicker. I actually DO THIS type of work but i was extremely busy at the time and sent my wife. First Text. Asking about prices. No response. Call. Asked about prices and guarantees. Quotes one price at around 120. Take the laptop in person. Sent my wife because i was busy. Relying on this one man. Sees she have a workstation laptop, raises the hell outta the price to 200. Since I sent my wife and she handed it over oblivious. She comes back says it was 200 to resolder a freaking pin? Let me tell you it will take this man 5 mins to finish this task if hes good. 15 if he takes his time. The parts are literally in the dollar amount. Talking about 15 dollars tops and that's generous. Whats actually wrong with Toronto is people like him taking advantage of young people, college students, older people, and non tech savvy people like my wife. This guy absolutely, unequivocally, ripped me and my wife off. Here i am a year later writing this while taking her same laptop for guess what? Repair. Goodluck!

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Laptop Specialist - Laptop DC Power Jack Repair Specialist -- 2 Hours Service Available For Dell Inspiron, XPS, HP, MSI, GIGABYTE AORUS, AERO, Asus ROG, TUF

Laptop DC Power Jack Repair Specialist -- 2 Hours Service Available For Dell Inspiron, XPS, HP, MSI, GIGABYTE AORUS, AERO, Asus ROG, TUF

Laptop Specialist - Laptop Hinge Repair Specialist -- Metal Hinges Popped Out From Top Screen Assembly or Bottom Case...Same Day Service Available

Laptop Hinge Repair Specialist -- Metal Hinges Popped Out From Top Screen Assembly or Bottom Case...Same Day Service Available

Laptop Specialist - Laptop Cooling System Service -- Including CPU/GPU Fan Cleaning or Replacement, Replacing Thermal Paste for CPU/GPU, Removing Internal Dust.

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The Source - mobilephones - Updated November 2026

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