After calling about a broken sump pump, Giovanni showed up the SAME DAY to replace it. Amazing service, friendly company, would call again and again for my sump pump and waterproofing needs! read more

Giovanni and his team arrived early and finished the job in one day. They are a well oiled machine. Highly professional! Thank you, thank you!!!! read more

My sump pump ( done by another company) was shooting water 5 ft in the air AND leaking a lot of water onto my basement floor. My floor kept flooding with every intense rain. I called United based on many, many recommendations. Isela could not have been more kind and helped arrange a n appointment with my challenging schedule despite them being so busy. Giovanni, the owner of United, made time to come see me himself and was able to diagnose and fix the sump pump in 20 min!! And he stayed to show me what was broken and how it now worked beautifully. It was humming and working perfectly now, thanks to Giovanni! Giovanni was a complete gentleman, so kind and helpful, patient, and genuine! I will need more waterproofing, and I will surely use United!! Professional, caring, understanding, honest, and exceedingly reasonable!! I wholeheartedly trust and have faith in United Waterproofing!! God bless them!! read more

Our sump pump stopped working and Giovanni was able to replace the unit and the battery backup with a few days of our reaching out. Incredibly professional and reliable company -- highly recommend Giovanni and his team to care for your home's needs! read more

I highly recommend United Waterproofing!! Giovanni and his crew are fantastic. Giovanni cares about your house as if it was his own. They did work for me last June to shore up a rotted sill plate, add drains and a sump pump. Tgat section of the unfinished basement is great. Next up was to tackle the other section of the basement where the foundation block sits on rock. United Waterproofing added weep holes in the block and drainage and then covered the area with a barrier, and finished with concrete. Also replaced the sump pump that coincidentally died today. Very reasonably priced. Always goes above and beyond. Crew is neat and clean up so you're never know they were here. Give Isela a call and schedule an estimate today. You're in great hands! read more

Steve has been very helpful with the water intrusion issue I have in my basement. He is knowledgeable and friendly. Will definitely use United's services in the future. read more

My wife and I had interviewed 11 other waterproofing companies before finding United Waterproofing. We found Ron and Giovanni to be consummate professionals. They did not over promise or over hype their work, they were polite friendly and straight shooters the entire time. They completed the work quickly and were very clean. It's been about a month and we have had several deluges in our area, our basement has stayed dry the entire time. If you need waterproofing done, United Waterproofing should be your first and last call. Quick update: I called Giovanni recently when I thought I saw a little water in the basement. It turned out the water was from my dehumidifier, unrelated to the work United did for us. Before realizing this I had called Giovanni and was happily surprised to find he was willing to come to our house at 8pm on a cold rainy night. It's refreshing and unique to find a company that will stand by their work like this. I cannot stress this enough: if you have any waterproofing issues United Waterproofing are the people to call hands down! Couldn't be happier ! read more

Giovanni and his team are absolutely fantastic! After purchasing our new home, we found out we not only had water in our basement, but that our foundation was severely cracked. Him and his team treated us as family, and were able to complete the job in a timely manner. From permits to clean up, Giovanni and Sam took care of everything that needed to be done. I could not suggest them more. read more

I have not written review for a while but I was very impressed by the service we received today so I thought it is necessary to give a good one here. The crew came on time to our house and greeted very courteously and asked me how they can access to the basement from backyard. The leader checked everything the crack in our basement and told me what they are going to do. When they finished their work, he showed me the repaired. They were very professional, clean and knowledgeable about the business. I highly recommend United Waterproofing. We are planning to ask for other work in near future. read more

Competitive cost. Didn't have to wait long for them to schedule the job. They were timely and efficient on the day of, and cleaned up well after they were done. Friendly, professional, and informative guys. Will definitely recommend them and use them again if needed. read more

I can not recommend this company highly enough. We are selling our 84 year old house which is stressful enough, but when a crack was discovered in a corner of the foundation and I heard "they'll probably have to raise the house", I thought I would be sick. I did an internet search for foundation repair and found United. Just reading reviews about this company made me feel better, and when I called and spoke to Isela, I immediately felt better, reassured. Steve came out to look at the foundation and when he told us what was going on I KNEW we were in good hands. Giovanni and his crew pulled out the old concrete bricks and put in an entire new wall in three days. Isela, Steve and Giovanni will take you through permits and inspections and do a bang up cleanup - you don't want to call anyone else. read more

I would highly recommend United Waterproofing and their crew for any waterproofing job. We had a French drain and sump pump installed. The whole process was very easy and communication was very clear. Workers arrived promptly when work was set to begin. They were respectful and meticulous. The owner thoroughly explains the work that is to be completed before it begins. His relaxed nature sets you at ease while his efficiency and attention to detail sets him apart from any other contractor we've worked with. The work was finished in a day so we could immediately enjoy a transformed clean and VERY dry basement (hallelujah)!! After all this crazy weather we are having, we are beyond thrilled that we chose them for this job. We had dreams of having a cozy game room and now it's a reality! read more

We live in a little cottage of a house in Rockaway Township. It was built in 1949. We were the second owners when we bought the place in 1999. Until this year 2020, the basement has been bone dry. A few months ago water started seeping in from the walls of the cellar stairs every time there was a torrential rain. United Water Proofing was excellent. Steve came and did the assessment and explained what was happening. Then a couple of weeks later Giovanni and his crew drained the walls. Weird! put in pipes laid new waterproofing foundation and concrete and installed a sump pump and an outlet to plug it in. They were fast and efficient and knew what they were doing. An important selling point for me was that I get a warranty till I leave the house, and then the warranty extends to the next homeowner as well. That shows that they really stand behind their work. read more

I've been a home owner all my life. I've lived in several homes over the years. I've dealt with many contractors and construction companies. United Waterproofing is one of the best, by far! We had a hole and damage to the foundation at the corner of our house. There was a crack along our foundation that ran almost the entire length of the house. We had been getting water in the basement at that corner when it rained. We got several estimates and it was clear that United Waterproofing knew exactly what they were doing, had been doing it for a long time, and would be sending a capable, professional team. They exceeded our expectations! Giovanni and his wonderful team arrived exactly as planned. Even though there was major excavating and digging to be done in order to repair the damage, everything was replaced as though they were never even there! Amazing! The work was so successful and well done, we called Giovanni and his great team back to handle another problem we were having. If you're thinking of having any type of waterproofing work done - call this company. read more

We were very impressed with the entire process of United waterproofing. The crew was professional and competent, hardworking and efficient. GiovAnni is responsible and stands by his work and truly cares for his customers. We highly recommend Giovanni and his crew- bravo! read more

We had water in our basement. Company came to inspect it and recommended a system to stop the water. They said that they would tap one window and remove some floor tiles to do the job. When they showed up, they not only cut the sheetrock two feet up, but 35 studs and sill plate along a 55 foot wall. Some of that was described up front, but the wall damage was written in an incomplete way and never mentioned verbally at all. We were completely shocked by how much damage was done to a finished basement. It will cost more to repair the damage than the system itself. Also, the window that wasn't tapped leaked the day after the system was installed. They should have tapped it in the first place. They wanted $1,000 more to tap it after the fact. They did come back to try and fix it, but a tap would have been a better fix. The Township has now failed the job as per inspection. The permits were not filed correctly and the rough inspection never took place. The window not being tapped was a major issue. They also unplugged a pump to the basement powder room and never plugged it back in. They never had permission to do that. The sink and toilet backed up as result. Also, a construction permit was not filed with the Township, so now we're waiting for that so we can fix all the damage. This was a devastatingly expensive experience. Be aware that they won't fix what they damage when they do the job. They should have a construction crew as part of their business to make your house whole again. It was deceptive to not make all of that clear. The price of the work is really double or more what it looks like. There were also some things that their crew did that were unnecessarily destructive that will now have to be dealt with by another contractor at great expense. If I had to do it again, I would not. read more

We had French drains and two sump pumps installed two years ago, the team was professional and fast. Was happy with the team and work. They had to come back to make a minor adjustment to float switch in the sump pumps and they came out the same day we called. Great service and very happy with them! Definitely a recommend. read more

I don't typically write reviews but I really felt compelled after having United Waterproofing work on my house. Our basement needed a new French drains due to negligent work done prior to us buying our home. Giovanni and his crew show up like a small army, work fast and clean, then leave as if they were never there. I was blown away by how quickly they got everything done and how much nicer the basement looked after they were done. The work they did was 100x more efficient and cleaner looking. They take care of everything too; simply open the door and let them get to work. Giovanni and his guys did a lot of extra work along the way with no additional cost, even going to Home Depot to buy a specific product that I needed. I was extremely satisfied with the work and I've already contacted them to come back to take care of my exterior drainage issues. I highly recommend United Waterproofing. read more

I can't say enough about United Waterproofing. I seriously would give them 10 stars if Yelp permitted it. When our basement flooded for the first time in 11 years of owning our home, we started to panic because we didn't know where to turn and feared we could be taken advantage of by an unscrupulous home service provider. However, we were extremely fortunate to have contacted United Waterproofing. Even while feeling very anxious, my husband and I felt we could trust them from the very beginning. They were honest, professional, efficient, and accomplished EXACTLY what they said they would. They were upfront with us and honored their estimates throughout the entire waterproofing process. They didn't tack on additional hidden costs or fees at any time. Giovanni, Jonathan, Sammy and the entire United Waterproofing Staff treated us with respect every step of the way and proved to be completely reliable. They always responded to our calls in a timely manner and helped us through a very stressful time, as homeowners. Our basement is now water free and we can't thank them enough. I highly recommend United Waterproofing if you are in need of an honest and reliable waterproofing service. read more

We requested an assessment of a damp area in our garage from United Waterproofing. Steve came out at exactly the scheduled time. He provided a terrific amount of education regarding the issue and potential solutions. My husband and I both said that Steve was one of the nicest and knowledgeable professionals that we have met. We would not hesitate to recommend or use United Waterproofing in the future. read more