We Discovered mold in our house, and after meeting with a few mold remediation companies we chose…read moreMaster Tech and couldn't be more pleased. Eric and his team did the testing and remediation professionally and thoroughly. He explained the process, and returned to do follow up testing. I recommend them without reservation. Bill D Bernardsville NJ

Eric and his team are wonderful. Truly the best mold remediation in Morris County, NJ. My family…read moreand I highly recommend!

I cannot put this any more simply and obviously... Let's say…read morea hurricane blows over your house and you get a foot of water in your basement, a bathroom ceiling on the 1st floor caves in, and you have limited time to mitigate before mold and rot set in. EVERY SINGLE CONTRACTOR in the area is either not answering the phone or is too busy. You WISH you had a sister and/or brother in the Mitigation / Remediation Business - who not only cared about you - but owed you as if you donated your kidneys to them. THIS IS WHO AGNES AND TOM ARE. They treat you like family - in the worst of circumstances they come to the rescue with the right knowledge, the right equipment, the right advice, and more. If there was another way to make it any more clear how amazing these 2 in terms of thorough and professional and immaculate work not to mention being lovely people -- I would write that too. AAAAA+++++

Having remediated a few past floods in my finished basement myself ( without insurance due to…read moregroundwater), I now had another flood due to pipe issues was a wake-up call. Agnes helped me w the insurance company who ignored me for 30+ days. Now mold was growing and I was furious. She was very very helpful, knowledgeable and local. Not one of the large water / mold restoration companies who work hand n hand w the ins company. She remediated everything, took time to explain process, was avail after hours and gave me further info if I wanted ducts cleaned, etc. Highly recommended.

Had a recent incident at an elderly parents home and had to coordinate this clean up from long…read moredistance. Eddie was fantastic to work with, very dedicated employee who responds promptly even after normal business hours and made sure to keep me updated on progress. Highly recommended ServPro and if Eddie is your project supervisor rest assured your in capable hands.

Although they were booked and unable to take on my needs at the time, they did provide an…read morealternative provider including f/up on correct contact information. Above and beyond the call of duty.

Leon from ServPro came to rip up the laminate flooring after our basement flooded. He specifically…read morenoted how little damage we had and how it wasnt too much work for him to do. There was no damaged furniture to remove and he was in and out in a few hours. He left some fans and came back to pick them up a few days later. At that time, I asked him what the bill would be. I was trying to determine how much of my insurance payment would be left for renovations after his fee. He couldnt give me an exact number, but was confident that it would be under $2k. He again noted how little work he needed to do. An entire month passes, and my insurance company still hasnt received the bill from ServPro. And wont pay me until they get the invoice. We call Leon multiple times in 2 weeks and never get a response. Our insurance adjuster suggests that she call ServPro to get a resolution. Within a few hours someone calls me from ServPro. They have NO clue about my job. Dont know my name, my address or the work done for me. But they will look into it. A few days later I get a bill for $3,800. Double the price Leon gave me. And basically tell us to pay it and that Leon doesnt do the billing. Stay clear of these guys - classic scam.

We live in Rockaway and came home from a vacation to find flooding in our basement. Leon from…read moreServpro arrived promptly and took excellent care of our mold problem. He was courteous and efficient and effective. We would certainly and unhesitatingly recommend Leon and North Morris County Servpro to anyone.

Initial intake and scheduling was very responsive. While…read morethe pricing was comparable or slightly higher than other companies specializing exclusively on removals, cleanup, and decontamination of biohazard or other extreme property conditions, the intake process provided a better sense of trust in this local, family owned company to ensure removal of furnishings/carpeting/linoleum flooring/textiles from a residential property with years of accumulated respirator level dust, etc. Once the project started, it seemed the Company is stretched thin with high demand, and there were other factors related to actual hours worked and staff performance (minor observations from staff not having or using even paper protective masks, to accidents related to loss and breakage of a few client items) I shared these concerns directly with the Company. I also indicated my understanding how this was really hard work in really hot weather conditions : not easy for anyone. The Ownership/Management was apologetic but did not reduce the charges on my additional invoice, and suggested I call them so they could return to correct any issues I identified and they acknowledged as their own. I let them know I was not available to schedule and ended up using a different level of cleaning company to get the house deep cleaned again (non biohazard) to prepare to paint, etc. Despite some of those type of disappointing incidents I encountered, I would recommend and probably use again, especially for rapid response needs

Scott Vogel provided excellent service for our biohazard cleanup in California. He coordinated…read morethe cleanup with a local company and made himself available 24x7 for assistance, questions and guidance through the entire process. you can't go wrong using his company. thanks again Scott.

RDC Restoration is amazing! Recently we had a leak in the ceiling from broken toilet seal and…read moreTucker and Anthony came out right away. Tucker did a thorough assessment of the situation and he suggested that they set up equipments to dry the ceiling. Because of their expertise, and, luckily for us, it was within the right time frame, they were able to dry up the ceiling and walls without doing any unnecessary work. This was the second time we used RDC. First time was in 2019 when we got a washer from Costco. While installing the washer, the Costco staff caused a leak from our laundry room to the basement and we needed mold remediation then. Russell and Tucker came to the rescue then and repaired the issue promptly and efficiently. Both times they were very professional, reassuring, and honest! They will also take the time to explain the restoration and help you with the entire process. We highly, highly recommend RDC to anyone concerned with water damage or mold issues!

Russell was great to work with. Nice guy, straightforward, and easy to work with. We had an…read moreemergency and he responded very quickly. Worked us right into his schedule. Reasonable pricing. I called several companies in the area and decided to go forward with RDC, I don't regret it. Highly Recommend!!

This company was wonderful!! They were such great people to…read morework with. I would highly recommend them !

PDQ's team provides excellent, prompt and courteous service. Very satisfied and highly…read morerecommended.

Elizabeth,ext24, was very clear and thorough in explaining the different inspections. Also very…read morepolite to talk too. She is an asset to the company.

Amazing customer service! I called with a question, not necessarily even needing their service, but…read moreJelena went above and beyond to answer a question that was difficult for real estate agents to parse out regarding lead paint regulation, and gave me the right guidance & documentation from the State of NJ itself to conclusively find the solution. At a day and age where service is not as prioritized sometimes, she was a breath of fresh air. Thanks again!