After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

It is a pleasure to be providing a review for NYTDR, because I originally contacted the company…read morebased on its outstanding reviews from other delighted clients. In my research, the consistent high ratings in NYTDR reviews was unique. Now, my own experience confirms these exceptional reports. I contacted NYTDR on behalf of my age 88 partner after a fire in his kitchen left that room in bad shape and everything in his small apartment covered with soot. State Farm had assigned a company to help us clear the apartment, and we had met with a representative of a State Farm construction contractor. I decided to do some research and found NYTDR. I wish I had engaged them from the start. Michael, the NYTDR construction manager, worked tenaciously for five months to get a reasonable payout from State Farm. Michael's skill and knowledge achieved a result that was way beyond what we could have done based on our naive understanding. Through it all, as the months of following up with State Farm dragged on, Michael was a reassuring cheerleader. NYTDR gave us an incredible price that includes everything. On top of skill and commitment to clients, we feel that this company is amazingly generous. Today, we met with Michael and some of the NYKB staff to move forward on the renovations. It was a wonderful experience. We were impressed by not only the professionalism of each person we met but even more by the light in their faces, the pride and pleasure that they experience in helping clients like us, clients whose homes and lives have been seriously disrupted. My age 88 friend has been out of his home of 50 years for 10 months. When we left the NYKB experience today, I think I saw the sparkle of his old optimism and humor.

I cannot put this any more simply and obviously... Let's say…read morea hurricane blows over your house and you get a foot of water in your basement, a bathroom ceiling on the 1st floor caves in, and you have limited time to mitigate before mold and rot set in. EVERY SINGLE CONTRACTOR in the area is either not answering the phone or is too busy. You WISH you had a sister and/or brother in the Mitigation / Remediation Business - who not only cared about you - but owed you as if you donated your kidneys to them. THIS IS WHO AGNES AND TOM ARE. They treat you like family - in the worst of circumstances they come to the rescue with the right knowledge, the right equipment, the right advice, and more. If there was another way to make it any more clear how amazing these 2 in terms of thorough and professional and immaculate work not to mention being lovely people -- I would write that too. AAAAA+++++

Having remediated a few past floods in my finished basement myself ( without insurance due to…read moregroundwater), I now had another flood due to pipe issues was a wake-up call. Agnes helped me w the insurance company who ignored me for 30+ days. Now mold was growing and I was furious. She was very very helpful, knowledgeable and local. Not one of the large water / mold restoration companies who work hand n hand w the ins company. She remediated everything, took time to explain process, was avail after hours and gave me further info if I wanted ducts cleaned, etc. Highly recommended.

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Honest and very helpful company. They came out to check my basement and gave me a ton of helpful…read moretips and honest advice after a thorough investigation. Highly recommended!

I can't say enough about Ed Coffman and his crew. My 90 year old mother-in-law was in tears when…read moreshe discovered water damage in her house. AAA Insurance put us in contact with Ed, and he contacted me right away and personally went to her home to secure the damaged area with more rain on the way. I live in Florida, so he kept me updated almost daily on the work he was doing in our house in South Plainfield , NJ . My mother-in -law felt she was dealing with family. The work done was perfect. Thanks you Ed !!!!

Look no further! Mike and his team are the experts for mold remediation in your home! Mike did the…read moreevaluation, very thorough, knows his stuff. Responded to my request for an evaluation and estimate within 24 hours. His team came, Scimone and Andreas, holds a license in mold remediation, they were fantastic! Very respectful of my home, very knowledgeable of molder mediation, and the process, explained every step of the way. Thorough courteous, it couldn't have gone any better! After having vetted 2 other companies that were "really off base", I was so glad to find Mike and his company. In fact, I had another issue come up a couple of months later and had Mike and his crew come back for another job, which would mean two jobs this year just within six months. I can't recommend them enough! 5+ stars.

Mike acted quickly to coordinate an urgent mold assessment and subsequent remediation. And Simon…read moreand his team's professionalism and commitment to safety throughout the remediation process are exactly what you need when mitigating a mold problem. They also went above and beyond in helping to identify the origin of the leak.

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!

Jaime and his team did an excellent job restoring our basement after a flood. They finished on…read moreschedule and did not cut corners. Jaime was always available to answer our questions and walked us through the entire process. I would highly recommend Strictly Cleaning Restoration.

Moisha is the real deal - HONEST, AFFORDABLE, and EFFICIENT! HE WILL EXCEED YOUR EXPECTATIONS!!!!…read more I had a great experience with Moisha!! He was incredibly HONEST and upfront about the work that needed to be done and what DID NOT NEED TO BE DONE, and his prices were very reasonable compared to other companies in the area. Moisha was efficient - he wasted no time in identifying the problem and getting to work, which was a huge relief since dealing with mold can be stressful. We urgently needed Moisha to confirm if there was or wasn't mold in a unit that we were in the process of purchasing. He knew that time was of the essence and we could have been really screwed if we got stuck with something that was a complete problem. Moisha moved his appointments and got us in RIGHT AWAY! Thank you so much Moisha for making it happen for us! I HIGHLY RECOMMEND MOISHA TO ALL MY FRIENDS.

Moishe and Rachid were prompt and communicative and did a great job, with a great attitude. Going…read moreto hire again for my basement

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the…read moremoment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues.

Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Excellent, fast, communicative, true professionals. I…read morecalled them with a potential mold issue and they were scheduled for the following day. The report was thorough and SO helpful in the remediation process. THANK YOU!!

Sadly this was a waste of time and money. If your job isn't big enough for the owner to come, you…read morewill get the "trained by owner" person. The "trained by" person doesn't have the years of experience to know what to look for and see what's there. I provided tons of info, there was evidence of moisture, had many health symptoms of mold and still he found nothing, it was all a-ok (???) Next testing, did not fall for the "trained by" listings and hired an owner that found it all, because he spotted the things that were there all along. It would have been nice to know then instead of waiting.... Plus there is no savings in hiring a "trained by" because the charges are the same. Could use that wasted cash for the present cleanup.