Everything went well . I called DRX Duct this morning I was so lucky that someone cancelled . I highly recommend them ! I don't usually write a review . I want you to know they are trustworthy and competent . They made it to my House this morning They were clean , efficient , helpful . It was a pleasure . They were knowledgeable. My husband is a contractor And they passed the test . My friend also recommended them highly . We are very happy!! Thank you DRX duct we appreciate good work . Amy and Paul Lewis South Orange NJ read more

I called DRX to clean the chimney of my wood burning fireplace. I spoke with the the company and told them it was a single flue wood burning fireplace that was last cleaned a few years ago (2-3 years). They told me they could clean the chimney and we scheduled a session. The technicians called and arrived on time. They put down drop cloths and set up for the cleaning. All done very professionally. They started to do the cleaning which consisted of a large vacuum unit and compressed air. There were no brushes or other usual chimney cleaning equipment. The entire cleaning was done within the house. No one cleaned the chimney from the top. When I went to look at the cleaning I noticed there was still some evidence of creosote in the firebox. This is the reason I called them to do the chimney cleaning in the first place. I was told by the technician that they only do a Level 1 cleaning which is removing loose dirt and dust. (He showed me pictures of the work that was done and this level of dirt was removed). When I told him I was concerned about the creosote he said this was level 2 or 3 cleaning and they don't do this level of cleaning. I would need to find someone else to do this and they didn't have anyone to recommend. The technician said they can't tell the level of cleaning until they come out and most chimneys only need level 1. I said that when I book the appointment no one ever mentioned level of cleaning. I understood that the level of cleaning can't be assessed on a phone call. But, if this was known I might have made other arrangements. The owner did follow up with me later in the day to discuss the feedback I provided the technicians. I explained my concerns and he was gracious in understanding my perspective. Although there was the misunderstanding in the level of cleaning, the process was handled in a professional manner. read more

The air ducts in our house were overdue for a cleaning, so I called some companies for quotes. DRX wasn't the highest or the lowest price, but I got a good feeling talking to Michael who explained the process in detail. Erick and Josh showed up on-time as scheduled and did a great job. They were quick and courteous. We asked them to do the dryer vent since they were here, and it's a good thing we did because it was PACKED. To the one reviewer's point about lint in the driveway: Some lingering lint blew out close to a week later, but it wasn't a lot and didn't seem like a big deal to me. Some birds will be happy to add it to their nest. 10/10 would book with DRX again. read more

Our home had never had this service done before and after fourteen years of having remodeling done, two dogs, and allergies, it was about time. I noticed their truck at a neighbor's home and I decided to look them up on Yelp. Excellent reviews. Why wouldn't I give them a try. DRX was the only service I called. I originally contacted them through their website to get a quote. They responded within 12-24 hours after providing them with a description of our home, i.e. style, square footage, size, etc. We decided to have our dryer vents cleaned as well. After they provided a very reasonable price for both, they gave us a date about 10 days out. We had to reschedule that date because of an issue on our end and there was no drama on their end to reschedule. They promised us a time slot between 1-3 p.m. and actually arrived an hour earlier than scheduled. They called ahead on that day to give us notice. We even received a confirmation call from their office a few days earlier. The two gentlemen from DRX who arrived that afternoon were pleasant, friendly, and knowledgeable of what they were going to do. They explained everything they were going to do, how long it would take, and how they would clean up. We left them alone and they did their job. They even made sure everything worked before they left our house. We paid via check. Communication with DRX was excellent throughout the experience. I would highly recommend them and would not hesitate to call them back in the future. read more

Easy to schedule, helpful in explaining process, even flexible when I needed to reschedule. Two man team came about 40 minutes earlier which I didn't mind because I was already home, and they were friendly, polite and patient with my question. did a great job swiftly with minimal distruprion as I work from home. they did the HVAC vent cleaning and sanitizing and the dryer Vent cleaning as required by my HOA. I would recommend them and I will using their services moving forward. read more

Josh and Erick did an AMAZING job on our dryer duct clean out! They were fast and efficient. They called us before coming (so we could lock up our fur babies). The price was MORE than reasonable. Plus they had a plethora of ways to pay. Made it quick and easy. See you next year for another cleaning! read more

We had and appointment with another company (Deep Impact) to have our ducts cleaned, sanitized/deodorized at first but that is another (messed up story). Ending up cancelling with that company and then chose Drx Duct based upon reviews and from scheduling to work completion they live up to the 5 stars they've got. Josh was great. He called to give a heads up that he was on his way, arrived on time, and took the time to explain the procedure. While working he was very careful to keep the work area clean and was both professional & courteous. Josh even took before and after pictures of the ducts to show the difference in their condition after treatment (they look great). We highly recommend DRX to anyone who is looking for this service. read more

Horrible service. Didn't clean up my driveway and left lint everywhere. Asked them to come back and they only cleaned up some of it. Asked them to come back again and they were rude, blew lint into my neighbor's yard, and even made me pick up big pieces of lint myself after telling me "that's not lint" when it clearly was. read more

Drx Duct - Lint all over my driveway - Air Duct Cleaning Near Me - North Plainfield, New Jersey

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Never had this service done and didn't know what to expect. Jim and Joe came today and crushed it. They explained everything to me in detail and gave me tips and advice for the future on how to clean the dryer vent and save money, and did a spectacular job cleaning the air ducts, chimney, furnace, and dryer vent. They showed me pictures of before and after and all that Jazz. They were clean and very professional and extremely informed and knowledgeable. I definitely recommend this company and I believe the price was fair, you get what you pay for. Full service was roughly 650 dollars. Well worth it after not having this done in 10+ years. I'd totally have a beer with those guys , super cool! Awesome job. read more

I've been using these guys for over 10 years and they always do the work right, but most importantly they are honest and more than trustworthy!!! Due to a misunderstanding, I scheduled a Chimney check, and when Jim arrived he noticed there was no fireplace and therefore in our community a Chimney inspection was not required. Not only did he informed me about this, but he also declined to charge me or take any "tips" for my mistake. I am always looking for better deals, but I value reputation and honesty the most. They just made me into a loyal customer!! read more

Mit and his partner came to our house this morning to clean our air ducts, dryer vent, and chimney. They arrived on time, with a call ahead to let us know they would be arriving. They were knowledgeable, professional and courteous. They did a great job and we couldn't be happier with the service. We will definitely use DRX Duct in the future! read more

We just had our ducts cleaned, sanitized/deodorized and our Tech, MIT was the best. Talk about customer service, he went above and beyond to explain and show me exactly what he was doing. Took before and after pictures of the work he did. Very experienced and knowledgeable about the job he was performing. I had plenty of questions too.. I deal in customer service and have for 30+ years, and I have to say MIT was probably one of the most professional, nicest and genuine person I've had the pleasure of speaking with and having him service our home. I would highly recommend DRX to anyone who is looking for this service. And could only hope for them, they are fortunate enough to get MIT as their Tech. 5 GOLD STARS !! read more

Super professional, thorough and took great care in protecting our floors and rugs. I will definitely be using them again. The price was fair too. read more

Help! We bought a house that someone smoked "lightly" in, confined mainly in one room, but you can smell it throughout. After lots of googling, duct cleaning was highly recommended since the nicotine and other smelly chemicals of smoke deposit onto the dust in the ducts. This just blows the smell around the house. I researched a lot of duct cleaning crews and found lots of scammers. I spoke to George and soon into the conversation, I knew DRZ Duct was for me. Right up front he said the cleaning will help, but i may additional cleaning in the house in general. Their pricing is honest and they are not going to cheat you out of money. I explained my situation, and he offered fan cleaning if it was necessary. His crew arrived on time and went right to work. They showed me before and after photos of some of the worst ducts. Dog hair, yellow colored dust from smoking, and chewing gum! Yikes! They spent 4 hours cleaning a two zone system and took care of the home in need. The next day I could smell the difference! I still have some extra work ahead but the heart of the house blowing clean air. Great job guys! I'll call you in the future. read more

I called these guys in after another company didn't fix my issue. The two techs went above and beyond to clear our clogged dryer vent. They didn't stop until all the line was out and they got out the big went ball of lint that was causing the problem. They also squeezed me in on a Saturday on Labor Day weekend. Highly recommend them!! read more

I heard about this company from a friend who was looking to get his ducts cleaned. His ducts were in such bad shape that DRX told him that it would be better for them to get replaced. Let me repeat that, DRX turned down a job because they gave their honest and expert opinion to my friend. As for my house, Frank and his crew arrived on time, did the duct cleaning in less time than expected, and I even got a free sanitizer. read more

Paul was very thorough. He explained the duct cleaning, dryer vent cleaning as well as furnace cleaning processes. There was a problem with my dryer hose that another "duct cleaning" company was unable to resolve, but DRX remedied the problem. I highly recommend this company for any of your duct, air, or furnace cleaning needs. read more

These guys are terrific. They were on time very courteous and considerate. Took time to explain the process and got the job done very professionally and cleanly. Enable is a great guy, highly recommended read more

We recently went through a major renovation and needed our ducts cleaned out. Paul was very thorough in our initial conversations. I appreciated his candidness. He was very knowledgeable and took time to explain the details of his work. We decided to go with DRX after speaking to a few other companies. The day of the appointment, they called 20 min ahead of time, like they promised, and arrived promptly. This is rare in the service industry! Their work was very clean and organized. I highly recommend this company and we are glad we found them! read more

These guys are honest and professional as they come. I had them come over to do a cleaning and the did a thorough inspection of the place and showed me that the dust accumulation was not so much and that i could wait another year or couple. If it was any other company they would have run away with my money. Anyways i had them sanitize the ducts and clean the dryer vents and they did an extremely through job and was done fairly quick without needing so much from me. Very professional group. Highly recommended. read more

I was apprehensive about hiring duct cleaners after all the scams in this type of service. I initially had Sears come in to give me an estimate thinking they are a national company. Definately stay away from Sears. They try to upsell you till they can't squeeze another dime out of you. They try to scare you into buying things you really dont need. Needless to say, they were kicked out. So I did some research on the internet through NADCA and found DRx Duct. I called them up and George(owner I believe) was extremely helpful in answering all my questions and concerns. He gave me a reasonable price. Keep in mind, they might be slightly higher than some others, however I rather pay $25/$50 more to a family owned business who take pride in their work and don't come in the door and then try to upsell you/add on extra fees. A difference in price between others should not be a factor because they let you know how much it is going to cost when you make the appointment and that is what you pay. Peace of mind and quality of work is worth the extra $25. The gentlemen that came to do the job were extremely professional and courteous. They placed drop cloth all over the house to ensure my carpets and floors were protected. They inspected the system and told me I didn't need to do the additional cleaning above the normal that I had requested them to do (and had to pay extra for). They told me it was unnecessary to pay the additional $$ because it wasn't going to be any cleaner than they already were. Perfect opportunity to take my money that I was ready to pay but honesty and integrity is how they operate from owner to workers. Do the right thing for the customer and the customer will do the right thing for them (i.e. - word of mouth recommendation). So i would highly recommend these guys to give you an honest price and to do the job right. They do get booked in advance so make sure you call ahead of time to schedule an appointment. read more

After moving into my new home and having some renovation done I figured it would be a great idea to get my ducts cleaned. I've never been in this position before and had the team from DRx guide me through the process. They were upfront and hones with no bait and switch tactics. They thoroughly explained what the job would entail and quoted exactly what I needed. The job they did was professional and I have to say that my indoor quality improved dramatically. Thanks to the team over at DRx. read more

I called DRX to make an appointment after my neighbor suggested we should have have our ducts cleaned in our new house. Googled local businesses in the area and DRX came up highly recommended. I spoke with George and felt confident in my decision. He arrived on time AND explained exactly what he was going to do. Very honest and professional. read more

Second time now using these guys and another job well done ! They showed up 10 min earllier , and cleaned up well after the job was complete , I recommend to anyone who owns a commercial laundromat & needs duct cleaning . Thank you dr read more

Mit and Eric were the technicians who serviced the system. Mostly interacted with Mit who was friendly and did a great job explaining how the system worked. The vacuum was mounted in the truck and was super powerful. They blocked the air from going to the supply vents by covering the filter with plastic and plugged the hose on the other side to suck out the dirt using negative pressure. Supply vents were cleaned individually. Mit took before and after pictures and was patient answering questions. One return vent was accidentally missed, but I realized it after they left. Overall I am happy with the quality of service provided and would recommend DRX Duct. read more

Everybody was nice and professional. Paul and George explained to me the whole process in detail. It made the thing so much easier to understand, and to me, the first time owner of central AC. Dean and Adam were my technician. They made sure to keep my floor clean with covering their shoes, and I was very happy about their work! read more

Fast, efficient and knowledgeable. They answered all of my questions about duct cleaning without giving me the hard sell on their service. The crew was on time to my appointment and they company called to confirm the day before. read more

Highly recommended.. Service was excellent - Professional and courteous. Wore protective gear throughout to avoid floor scuffs, explained the process and what was to be done. Estimated price over the phone was actually more then what was the final price. Had them to the dryer vent while they were and gave on site discount. Patch work to the ducts was impeccable. Even repaired a patch that a "scammer" company had done before and placed there stickers on them - evidence of the pride in their work. read more

When I purchased my home a few months ago the ducts looked like they were never cleaned! I knew I would need to have this addressed before the summer months. I had explored a bunch of options online but wasn't sure who to go with. My Dad met George at a networking event for realtors and passed his name along for me to call. George explained the entire process to me and helped me to understand exactly what would be done and what to expect from the finished product. The price was also very competitive, and I was able to make an appointment quickly and on my time frame. The team that came out was efficient, professional, and took measures to make sure my house stayed clean. They even answered some general questions about the airflow and AC unit to help moving forward. I was very pleased with the end result and the ducts looked brand new (I really don't think they had been cleaned in years!) I would highly recommend DRX! read more

Quick call to get service appointment right away. Friendly, professional reps. Quality job done with excellent clean up afterwards!

Frank did a great job. Completed job quickly and with minimal disruption. They kept me informed with before and after pictures. Would definitely recommend. read more

Had recent duct work done due to smoke damage from a faulty furnace. Staff extremely professional, neat and provided thorough explanation. The actual cleaning was superior to previous cleanings. You can hear the debris in the ducts getting swooped throughout the house. Extremely satisfied and will recommend and use for future cleanings. read more