I drive through this place often but it was my 1st time going in when I had to ship gifts to my…read morefamily. It's a great local, veteran owned business. The inside is cool looking and the service was great. They offer UPS, FedEx and USPS services. Will be coming back for ALL my mailing from now on!! Highly recommend!!!!

Paul at Lutz Mail Depot really took care of me. I had an oversized custom wooden shelf that I…read moreneeded shipped to New England. All of the "Corporate" mail centers wanted $400 - $500 to pack and ship it. Paul was able to build a cardboard box to the exact size needed and he found a rate with USPS ground that was $140 - saving me a bundle. He went out of his way to find a solution. Highly recommended.

The only thing I'll say is, go early, and have everything already as ready as it can be because the…read moreline can get long. They have the self service machine which I really love, but then there are days I need to borrow their tape so I have to wait LOL. The young lady at the counter is very knowledgeable and pretty quick -- it's usually her by herself for a little while in the mornings and she gets them in and out swiftly. I overall dislike going to the post office, but this can be a busy little location sometimes.

I've had ongoing issues with this post office and it's become extremely frustrating. I've tried…read moremultiple times to get my address corrected, and each time I'm told it's a "system" or "computer" issue--but the problem never actually gets resolved. Not only has my address been repeatedly entered incorrectly, but they also mishandled both my mail forwarding and my mother's. These are basic services that should be handled with accuracy and care, yet there seems to be a consistent lack of understanding or follow-through from the staff. At this point, it feels less like a one-time mistake and more like a pattern of poor training or lack of attention to detail. I would strongly recommend improving staff knowledge and accountability so customers aren't left dealing with ongoing errors that affect something as important as their mail. Overall, very disappointing experience.

Just my own experience. Folks were very helpful, not only to me, but what I observed with other…read morecustomer interactions. Agents behind the counter were taking the time to explain what folks could expect, lower priced alternate options. I was pretty impressed and surprised based on their current rating. I did not just drop off mail, I had received a package from Europe and the product was damaged. They went through the entire process of what I could expect, completed the form 3831 I needed to give the sender for my refund. They informed me they would take control of the package, one less thing to deal with for me. The entire time, no one acted like they were being "put out", just very courteous and helpful.

Tandy is amazing. I was there today to mail invitations and it turned out to be a complicated…read moreprocess. Tandy helped me every step of the way, all while fielding questions and helping others. She's efficient, friendly, and caring.

The staff here are so friendly - such a nice change from other post offices I've been to. It's…read moredecorated and feels welcoming inside. It's a smaller space, but has everything you need and I've always gotten in and out quickly so the line doesn't seem to build up from the times I've been. This is my preferred post office, mostly because the friendly employees make it such a breeze.

Everyone in this office is super friendly and helpful. They greet you with a smile, often a joke…read more They have always gone out of their way to offer me the most cost effective options for my overseas mail. Catherine is especially nice. Keep up the great work guys - we appreciate you. (I dont know why it says Ca on my profile - I AM in Odessa !!!)

I'm so grateful to have a reliable UPS store in the area! This is my go-to store for all things…read moreshipping! No matter the condition of the package (especially returns that I've poorly packed), the employees at this store are always pleasant and more than willing to help me. They've got super flexible weekday hours and are even open on Saturdays and Sundays.

Good service A lot of young adults work there and they are…read morevery helpful! Hours are good for working public

This was the smallest post office I've ever been to. With that being said, the workers were very…read morehelpful and took care of each person. It's located in a smaller size plaza tucked away almost to the back of the building. Parking is very limited.

Great, friendly, fast, and efficient service. Most postal locations are unstaffed, which creates a…read morelong wait for customers.

Great spot, great staff !! recently went in to take care of some business. The staff was fantastic…read more They were very cordial took care of me very quickly.

This location is conveniently located off of 41. Their are 2 entrances but the first entrance can…read moreeasily be missed due to all the trees in the neighboring lot. Plenty of parking but it does get busy. They offer a kiosk to purchase stamps and weigh packages for shipment. They also offer mailboxes for rent at this location.

Came in to mail my dad's tax returns. I hadn't been in a post office in a very long time. I…read moretypically pay bills online and go to UPS or FedEx stores to mail out stuff. I had to FaceTime my friend to walk me through where to find envelopes and such. There was no help from staff. The only staff was behind the counter in the main office area where you mail out your packages. Found a display of envelopes and labeled it accordingly. The displays were messy, not sure if due to the volume of people that day or not but it was a mess. It was tax day so I expected a crowd which was surprised when it wasn't as large of a crowd as I expected. Waited in line. I was about 7th in line and it moved quickly. The post office staff was not friendly at all. They seemed like they didn't want to be there. One lady and gentleman was over to the side labeling their items and came over stating that they had been advised to get back in front of the line when they were done. I told them to just go in front of me which is was 1st in line at this point. The post office worker yelled at the lady to get to the back of the line. I looked at the distraught lady and told her to get in front of me. That it wasn't worth all this since plenty of time before they close.

Package drop box has been broken for over a month and the one up the street is always locked…read morebefore/after hours. I'm not driving 30 minutes away to the next nearest post office to drop off a package. Some of us work during the hours the Post Office is working and rely on the drop boxes being functional in order to get things sent out in a timely manner. RIDICULOUS!!!!

Like every United States Post Office you walk in to you'll see Post Office boxes you can rent from…read morethe Post Office for a month or year your choice on doing so. You can drop off packages here to the employees who work here. They'll answer questions about anything you need to ask. They offer stamps, boxes, receipts, custom forms and etc. I been coming here when I am in the area for the past 10 years on and off and this Post Office location has been here for years and years. It's located convient next to a Gas Station & Barber Shop. The staff here are always nice and helpful when you need help packaging a package or shipping an item to someone around the state or states or country.

The lady that works the counter is very nice. Wanted the office hours and this post didn't have…read morethem so I took a picture. Hope this helps someone else!

The Oldsmar Post Office is hands down the most unprofessional USPS in Tampa Bay in regards to their…read moremail carriers and lack of customer service. I have consistently encountered issues with mail carrier, Johanna, regarding any package deliveries that require a signature. On multiple occasions, Johanna has left a first-attempt notice on my door without even bothering to ring the doorbell, thus preventing me from signing for my packages. This is incredibly frustrating as I have NEVER been able to receive one delivery requiring a signature at my home. What is the point of using their delivery service if you must pick up your own packages from the post office? Today, I was expecting my father's death certificate, which had to be shipped to me via USPS by the crematory. I paid for overnight shipping, and of course, in this mail carrier's typical rushed and lazy fashion, she did NOT ring the doorbell for me to sign for my package. When I called the post office, the supervisor, basically informed me that I would have to wait for Johanna to redeliver the death certificate tomorrow or come in. What good would that do if she refused to ring my doorbell in the first place, other than to issue me a final attempt notibe? Our two cars were in the driveway for gosh sake, and we stayed home all day awaiting the death certificate. We were clearly home, and the time it took her to put the notice in the crack of our door, she could have rang the doorbell. So unprofessional! This was so disheartening and disappointing, as I desperately needed my father's death certificate to arrive today. I begged the shipper to arrange an alternative delivery method but they could not. Additionally, my experiences with package deliveries or shipping via USPS have been frequently lost, stolen, or undelivered, leading me to avoid utilizing their services whenever possible. Don't even think about shipping during the holiday season, as ALL of their seasonal staff steal your items as they know their positions are temporary. Unfortunately, in this instance, this was the only method for obtaining the death certificate needed to arrange the funeral. I believe it is crucial that customers know how unprofessional this mail carrier is and the horrible impact she and others have regarding great customer satisfaction.

Lived here since 1987 and over the last 5 years service and customer service have declined so much…read moreit's like a different world. Just tired of constantly missing delivery days and a complete lack of caring by not only the driver but also the supervisors. Wish it wasn't a government funded service that couldn't care less! I guess "going postal " truly hits home.