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United States Postal Service

1.9 (55 reviews)

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tracking of parcel
Douglas S.

I had a package coming to me from China (we don't make things here ). it took them 5 days to get the parcel to Los Angeles. then , for 14 days, the parcel went to Irving TX, just 13 miles from my address, to Dallas TX, to Amarillo TX, to Coppell TX, back to Amarillo, then to Claude TX( just outside Amarillo) and finally to Arlington, but to the wrong distribution point, and finally "disposed of" within 10 hours of it's receipt. No notice , no explanation. It was nothing illegal or dangerous, or perishable. just DISPOSED of. Does that mean they destroyed it? was it taken by an employee? I don't know , but it's gone and I'm out $85. I only found out about it when the sender asked for confirmation of receipt. on a positive note my local carrier is a really nice guy and goes the extra steps for us.

Worst USPS employee of ALL TIME!

I was being helped by another cashier. I couldn't help but notice how rude the other cashier was to all of his customers. My cashier asked me to wait by the door and someone would be able to help me shortly. I moved over and waited but thats when the other cashier nearest to the door I was waiting at asked me very rudely to move away from his area and closer to the door. I was 10 feet from his counter but quietly moved until he told me to MOVE a second time and proceeded to talk to me as if I was his child. I quickly informed him he would not be treating me like has been treating all of his other customers and I wouldn't be moving again. I asked him who the hell am I impeding? ...We continued to exchange words. He eventually shut his mouth and I left without my package as it was lost. This guy has multiple bad reviews about him! All of them are exactly what I experienced. This guy lives to bully his customers..it's insane. Sorry buddy..someone finally stood up to you and told you to shut your mouth.

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11 months ago

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1 year ago

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8 years ago

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4 years ago

Don't mail anything here. They steal checks, wash them and try to cash for $5000. For sure don't mail gift cards or cash. Place is corrupt!!

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8 years ago

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9 years ago

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10 years ago

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9 years ago

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9 years ago

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Ask the Community - United States Postal Service

Review Highlights - United States Postal Service

I am so thankful for the superior customer service I received this week from The Kingwood Post Office.

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USPS Post Office - Post office boxes

USPS Post Office

2.0(27 reviews)
4.9 mi

This Post Office is so dirty and in desperate need of an update, but hey, as far as I can tell, the…read moreroof doesn't leak! Still open on Saturdays, but there's always a long line, but it moves relatively quickly. Even with the line out the door, I've made it in and out in 20 minutes. I've had a good experience with the staff here, and they all seem really friendly and local, but their postal delivery employees are horrid. I've had nothing but problems with mail delivery, and they do make an effort to look into the issue, but I really had to stay on them. I like having access to their on-site number because I could speak with my actual mail carrier, and they also helped me locate a missing package, calling my cell phone when it was located. So, despite the horror-story setting, I give it thumbs up because they care. Everything that I've mailed from here gets shipped pretty quickly. Much faster than the Kingwood USPS, but maybe not as quickly as the USPS on FM 1960 near the airport between Humble & Spring. (PS: If you need a rush on that delivery, that USPS on 1960 is open 7 days a week and they have evening hours... But be prepared to wait up to an hour...)

THE absolute WORST postal service! Our deliverer makes so many mistakes that our neighborhood's…read moresocial media page is full of people trying to find their mismanaged mail and packages. I get mail and packages from people not even on my street. It is a weekly happening for me, and I know it happens to the entire neighborhood. When the carrier does manage to find my house, she leaves the packages out in plain view for porch pirates. If for some reason she decides to leave them at the mailbox, half of the time they're put in the wrong box, she forgets to leave the key, or leaves the WRONG KEY in the box, then we're left at the mercy of people in the neighborhood to do the right thing, and sometimes they do NOT. It's horrible! BTW, have you ever tried to call the Porter PO? Good luck! They NEVER answer. It rings and rings and then hangs up. Try to file a complaint? Good luck with that too! The website is so user UNFRIENDLY. I have tried using 4 different browsers to file a complaint, but the website freezes every time. If I could give -100 stars, I would.

Photos
USPS Post Office - Front entrance, filled with PO Boxes - no all hours package drop box! Must drop off at counter even pre-paid labels.

Front entrance, filled with PO Boxes - no all hours package drop box! Must drop off at counter even pre-paid labels.

USPS Post Office - Main service desk area

Main service desk area

USPS Post Office - Main parking area, always plenty of parking

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Main parking area, always plenty of parking

United States Postal Service - postoffices - Updated May 2026

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