I lived in Oconomowoc for a long time now and I have friends and family that were born and raised here. It's weird but I have never been to the Oconomowoc post office before until Amazon handed off one of my items to them. Today, I decided to pickup my item because it was delayed. As a healthcare worker who feels strongly about great customer service and positive body language, I did not get this at all with this Oconomowoc post office worker. She was loud, rude, and short. I didn't mean to take up her time or waste her time. I was given a message by Amazon that my package was dropped off at the post office and I came to pick it up. I gave her my full name. Her response was, 'how do you know that it was dropped off here?" I wasn't sure if she didn't hear me or she wasn't in a good mood to listen. She had some other questions so I just showed her the message then she asked for my driver's license.
Finally, she took my driver's license and asked if it's current and then left to head somewhere. When she came back she told me that it was already loaded up and will be delivered today but this time she sounded more calm in her voice. I just smiled at her and thanked her and then exited the building.
I guess the worst thing is no one did anything during the time when she was rude not even her co-worker next to her or the long time customers. Maybe everyone is used it and that's why she thinks it's okay to continue the behavior. Maybe it's never been corrected. Maybe she is the boss and there is no one to stop the behavior. Maybe she is related to a higher up. Anyway, I can always tell when a person hates their job, don't like people, and treat people the way they do because of lack of discipline. I will avoid ever going back there again. I will never forget how that place made me feel. read more