I had a package to send out but confused about all the options. I was helped for the most cost efficient way for me to ship my package so it arrive when i wanted it to! Super helpful read more

For the large population of Waukesha, this post office isn't nearly big enough. Though it is in a good location (the downtown area), the parking is extremely limited. There are only two handicap spots and ten regular spots. When it's busy, you'll have trouble finding parking. Moreover, there aren't very many employees working in the front. The most employees I have ever seen assisting customers at one time is two. Right around lunch time it can get extremely crowded and the line moves slowly. There are times when the line extends back through the doorway. The staff is generally pretty friendly and helpful. However, when I went to get my passport, the employee was late to the appointment I had scheduled. Overall, it's not a bad post office. I can't really recommend a certain time frame to stop by because the amount of customers can fluctuate wildly. But like I mentioned early, lunch time is usually pretty busy. read more

US Post Office - General Parking - Post Offices Near Me - Waukesha, Wisconsin

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This review is especially for mail/package delivery to my home - above and beyond, thank you! If only my packages didn't get stuck at Oak Creek distribution cntr for days...but, at least then this post office turns them around fast for delivery once they make it here! read more

Rude staff that are hard to understand with their foreign accents. I had an eBay package to return and she said that I have to buy a separate box instead returning it in the box it came in. That was after I had to ask her to repeat herself multiple times. The third time, she said it as though I am retarded read more

Very friendly people and my mail person is awesome. Good service willing to help customer.

Constantly missing mail, and they have no solution to it. If it weren't for me getting my mail delivered to my email every day, I wouldn't even know how much I was missing! read more

Will this office ever get decent parking? You can't serve a city of people with 10 parking spots. Also, I understand this is probably not a big deal for a lot of people, but it would be nice if the stamp printing machine gave options for different stamps. You usually just get what you get and there are a lot of people who don't celebrate holidays or who don't even observe any religious things or politics, but you get stuck with Santas or flags, etc. Yeah, you can go to the front desk, but not everyone has time to stand 20 minutes for stamps. I asked the lady at the desk if she would simply swap out the stamps and she's refused to. Was pretty irritating considering I got in line just for that reason. Just something to think about.... read more

I was at the post office last Saturday morning and I had a few problems number one not only other only two handicap spaces but neither one of them were plowed so you couldn't park in the spaces if you wanted to so imagine trying to get through the parking lot with a walker and a parking lot that would not plowed very well on top of that. number two I went to go get mail that required a signature and the gentleman net was at the door getting peoples mail was not only unprofessional but very rude and no one certain terms told me that I had to wait because he was helping somebody else which is fine. I don't mind waiting He didn't have to be so rude. read more

I get live feeder insects for my lizard through the mail, they've delivered it several times in the past without any issues and all of a sudden they start holding them at the post office for me to pick up. This first started right before a holiday weekend so now the live insects are dead after waiting forever at the post office not to mention I don't live near the post office and their hours never work out with my job making it super difficult and frustrating just to feed my pet. read more

horrible supervisors, had a few supervisors that help me with questions at the front the clerks dont know but Dylan is by far the worst I've ever experienced going to a post office, he was extremely rude and had no clue what I was trying to explain. he seemed to have very little know of how things worked and clearly didn't want to help or even be there helping, i dread seeing him at the post office when I need things shipped or sent read more

Missing mail all of the time. I get all of the junk, but don't get important mail. Super frustrating. When I've called, they give the excuse that a sub was in for my regular carrier numerous times. Can't trust them at all to be honest. They couldn't care less. read more

Sometimes receive my mail and sometimes not. Sometimes receive other people's mail. Twice called the DMV to find out if my license plate stickers were mailed. They said they were and advised me to come in if needed. Took time off from work and went in. DMV told me the post office returned my stickers saying unable to deliver. Really!?!? Told them what I thought of the Waukesha postal service and the representative said they hear that a lot. read more

One of the drivers hit my parked car even with plenty of space to move around it. It was impossible to get in contact with anyone and this office never answers the phones or responds to emails, it took months to get the issue "resolved" and even then they wouldn't pay the full amount of damages caused by the driver's negligence. read more

Guaranteed overnight delivery two times in a row they admit they delivered it late but will not refund $50 do not do overnight with them they suck at best read more

There is never anyone to answer phone . We have a different mail carrier every week . Packages are not scanned into system . They have lost several of my packages never to seen again . The worst !!. Years ago we had good service but going downhill fast . I am reluctant to trust them with my packages or mail . Several times my mail is put in neighbors mailbox . It is a nightmare Waukesha Post Office and they need more help or something ! read more

Was outside with my kids and watched the postal worker throw packages to the homes next to me. Didn't walk to the door, just threw them. I tried calling both the local number for the post office as well as toll free and neither went through to anyone. This is not ok. Our packages are to be handled professionally and clearly this worker didn't care. read more

Did not receive my mail today. This is not the first time. My usual carrier was off and the guy who was in the block down never came this way. I pay for the freeman and look forward to receiving it. I'm sure the post office doesn't make up the cost for no deliver of my paper. Also had some neighbor deliver a piece of mail to my mailbox after the delivery the other day. I hope the mail carriers who are overlooking their job duties will take a closer look at what they are doing. read more

I've lived in Waukesha for almost 2 years. The mail is delivered accurately and timely with rare exceptions. They do a great job for me.