I used the Delafield FedEx location to print a 2' x 3' painting. I had purchased the painting and…read moredigital form from Etsy, but had a lot of difficulty emailing the digital download in the right format to the FedEx location. So I went into the store. One of the staff, a guy named Axel, was tremendously kind, and helpful. we went through the whole process of emailing the file again until it arrived in the right format. Then he was able to process my print in an incredible one hour. It was a highlight of a big Halloween party. I would definitely go here again for printing services and I would ask for Axel. I thought the price for this beautiful, very large and colorful. Print was very reasonable.

I have dropped off pre-printed label packages at this location twice now. I formally have worked at…read morea UPS store so I know how drop off packages work in that type of business and how much the store receives per drop off. If they say that your label is incorrectly. They can then overcharge you the full amount of shipping in addition to what you have already paid. the first time I did it I knew that I had waited correctly however I gave them the benefit of the doubt. This is the second time I am dropping off at the same location and I know that I waited correctly after packaging with some wiggle room in between to make sure because this has happened before. The store it was 2 pounds heavier than I said it was. It was a board game that is not possible. I believe they are doing this in order to make more money on drop off because at the time that I worked at that type of establishment it was one dollar per drop off label whereas if they charge they are now making nine dollars claiming that I have labeled it incorrectly and I have no recourse to argue with them. It is not a coincidence that this has happened more than once in the same location. I drop off there again and never paying to ship anything from that location again. if you do plan to go to this location, I would recommend you watch them way your drop off package and match it up with your label so they have no argument to overcharge you for no reason. Update: I was able to contact me buyer, and she weighed and verified that is the as under the weight of the original label and was able to send me screen shots. I was correct, I was inappropriately charged by this location or fed ex in general.

After restoring a Dual 1229 turntable to sell on eBay, I had this company double box it for me as I…read morewanted nothing to go wrong. I have been troubleshooting and repairing vintage audio for 40 years now. I picked up the box and noticed a slight rattle inside but the place was busy and very small so I took it home to investigate. Glad I did as it became obvious that someone lifted the turntable by the platter severely damaging it during packing. They tried to hide this expecting to be able to blame it on UPS shipping. I have concern for my customers and for my reputation. This could have been VERY bad for me but they let it go out the door. To add insult to injury they claim I damaged it (after careful restoration) by taking it out of the box. This is not about the measly $35 spent, its about lying and not taking responsibility for your actions by blaming me. I would avoid this place if you have any delicate items to ship.

Always friendly and fast service. I usually drop off packages that are pre-labeled, and they never…read moremake me wait, which I truly appreciate.

Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

Sophie was polite, helpful and quick. So nice walking into a store with friendly employees who are…read moreready to serve their customers.

Quality of service has increased significantly, no longer rude employees. This store is very…read moreefficiently managed...good job.

We reserved movers for 9am for 4 hours. They didn't arrive until 12:45. They broke several pieces…read moreof furniture beyond repair. Many items were scratched, dented and had broken pieces. They had no knowledge of how to pack a truck and/or use moving pads. They did not know how to use a dolly and several items toppled off the dolly bc they were not experienced. We witnessed them also dropping a lot of item including a vintage 5ft head board, which chipped off ends of it. Along with their lack of carefulness with our furniture they scratched, dented and ruined the walls, doorways and floors of our house. At the end of the four hours one of them admitted it was his first day, and the other claimed they didn't know it was going to be that big of a load, which we informed the owner 2 weeks ahead of time when we reserved the movers. The lack of training and knowledge has now left my mothers valuable items of over 50 years ruined and we are still discovering damages month later. I would NOT recommend this company to hire for movers unless you want your valuables ruined.

Our company has been going to PostNet Grafton for several years!…read moreA+++ as soon as you walk in the door! Even with the holiday rush, the staff is fantastic!

I had my first interaction with this business because they were kind enough to send me a coupon to…read morewelcome me to the community when I moved to Grafton. They are now one of my go to businesses. I do lots of shipping because I volunteer as a logistician for several organizations. I love logistics. I also am the only member of my family living in Wisconsin so I tend to do lots of mailings to family members all over the country. As such, I am always looking for good businesses to help me do my work. In the very short amount of time that I was inside this business, I found them to be friendly, helpful, and responsive. I felt like a queen. They listened to what I wanted and they were able to provide me service quickly and efficiently. I extremely impressed that they are one of very few businesses that take the time to welcome newcomers to Grafton. That, means a lot to me. It's very hard to move to a new community. Community. It's even harder to find out what businesses are worth your time. I don't know why more businesses don't welcome you to Grafton, but I appreciate the effort that this business made. If you live in Grafton, take the time to spend your money where businesses want your money! Clearly, this small business is taking the time to invite customers in. Once in, they take the time to make sure you know they will earn and respect your business. I LOVE that! To them, I say thank you for making me feel welcome to your business and to Grafton. I look forward to doing business with you!

their service is one of the worst in America. my compactor has been broken for 4 days I have been…read morecalling for 3 days in a roll and they never have an ETA. they say they will call you and never do. useless employees.

Carol is the best in Customer Service, she addresses any and all concerns regarding the shipping of…read morea placed order, furthermore she will check in with you to confirm that everything went smoothly with products ordered and make sure that you are satisfied. Thank you so much, I highly recommend Pak-Rite and Carol, excellent service.

Rude old hat working. Very passive aggressive and no help just condescending bs from herread more

Excellent way to send packages worry free, and always arrive secure and on time. Never been…read moredisappointed and always greeted with a smile.

This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion