Waited for a ridiculously amount of time for the one and only clerk to finish a passport. The…read moremanager wasn't much help,I would have thought he could've taken a couple of customers. Nope, he just walked around telling people to go the kiosk. If I didn't have to use this post office I wouldn't.

West Allis Post Office at 7440 W Greenfield Ave closed the entire day Tuesday March 4, 2025!. It…read morehas been opening late and closing early for the past month! How long would a real business last if they pulled this?

Always super helpful and as friendly as can be. Even during the busiest of shipping seasons. I…read moreprefer to come here over my own local post office because of the customer service. Great job guys and gals! The only negative, and it isn't their fault, is that there is an ultra tiny parking lot that fills up fast. If the city hadn't allowed a DD to build on the corner in place of the old bank, they could have increased this lot exponentially and benefited the entire strip mall.

This little Post Office on Hales Corners is very difficult to get to. So many parking lots, bad…read moreentry as far as driveway being on disrepair. This branch needs to expand to keep up with the growth in the area. It has been here for many decades and needs a face-lift. Once i was able to maneuver my way to this Post Office it was helpful that there was a drive through drop box. Then getting out of there was quite a mess!! Hwy 100 is being ripped up and once again, all the twists and turns to get through before you get back on the road is just crazy. This place is the opposite of convenient!!!

the staff is so helpful every visit. they are also friendly and polite! i am so lucky to be able to…read morewalk there.

Best post office around town. Friendly staff is always helpful and courteous and they have ample…read moreparking and post boxes throughout outside and one inside the door makes it very convenient.

Missing mail (again). I can always tell when I have a substitute mail carrier, because they neglect…read moreto deliver my Waukesha Freeman newspaper. This is the second time it has happened in the past few weeks. Didn't receive the weekend edition on 9/5/26. I know I will never receive it because I didn't receive the missing edition from the last time it wasn't delivered. The substitute mail carrier probably just throws every leftover item away at the end of their route.

Indeed send packages a few days a week and have been visiting this post office for the last 21…read moreyears. Staff is always knowledgeable and friendly. The lobby is clean and product is regularly stocked well. Usually doesn't take more than a few minutes to get in and out unless someone is getting a passport or opening a P.O. Box or something like that.

Best drive up mailboxes I've seen. The workers are great, the post office itself is a little…read morecramped. In spite of being short staffed the clerks are cheerful, friendly and efficient. Good selection of stamps.

The drive up boxes are one of the most easily accessible around. The inside of the post office is…read moretiny....room for one or two clerks and that's it. Because you have to walk up stairs to get in, there is a wheel chair lift at the entrance. The clerks have always been nice to me and generally have better attitudes than those at the Greenfield branch.

Like most Post Offices, avoid at prime times like the lunch hour and when work lets out…read more Learn to use the self help station and you will be in and out in no time. You can even buy stamps from it! 26/2014

Service was immediate when I arrived. Person was pleasant. Total time to park, get my package, and…read moreleave was less than 5 min, which I believe is excellent.

OK, so the location is a bit shady... And the building…read moredoesn't look like a post office from across the street. I almost doubted google maps for bringing me here when I searched for the nearest post office. The building is old and raggedy, and the inside looks like it could really use some dusting. But, customer service was top notch for me. I don't usually expect good customer service at post offices. And no, this wasn't the kind of service with a friendly smile and how can I help you. It was more of a, "next! Do you need stamps?" kind of service. But I get that at every post office I've been to. So kind of expected. But, the lady working with me was very efficient, and helped me save some bucks by trying out a different box when I didn't ask for any of that. It was very kind. I respect that.

I wouldn't call this a dilapidated old building, I would call it a beautiful historic building…read more(tomatoes tomatoes). It's a product of the New Deal Department of Public Works. It was finished in 1939, the architecture is called Stripped Classical, the murals (Francis Foy) are lovely and artistically interesting. It's in the registry of historic places, deservedly. It's meant to be reminiscent of an ancient Greek temple. The workers here are great, but maybe not all of the customers so much. Nice selection of stamps, greeting cards, and packing supplies. What travels around the world and yet stays in one corner? A postage stamp!

Come to this location and you'll remember how wonderful it is to live in Wisconsin! Ask for Jon or…read moreMary Jo and be prepared to feel like their favorite customer! You will experience unparalleled dedication and friendliness!

I had a package to send out but confused about all the options. I was helped for the most cost…read moreefficient way for me to ship my package so it arrive when i wanted it to! Super helpful

I've visited this location a few times in the last month and always had a pleasant experience. I…read moreknow post offices typically get a bad rap, but I've never had a bad experience here...maybe I've gotten lucky during the time of day I've visited?!? Recently I've gone after 5:30PM, which is nice because they are open until 6:30PM during the week. During my visits I've purchased stamps, mailed a package, and another time submitted a passport renewal. The gentleman that assisted most recently, took his time in answering my questions and helped me get everything in order prior to mailing. I'd definitely return if I'm in the area and I appreciate the longer hours.

It's fantastic if you do all the work yourself and simply drop off the letter or box. If not, the…read morecustomer facing team is pretty useless. Truly the lowest common possible functioning skillsets in action here with no adaptability, problem solving or willingness to go beyond the lowest level of effort. In order to be successful at sending from this location you had best have all your materials done and know exactly what you're doing and do their job for them. If not, you just waited in line for a 1/2 hr for nothing. Choose another post office if you can. Enjoy!

They need to accept our requests about hold mail! They refused to hold mail for one person. They…read morestated that it is for the whole household. I had no plm in the past when I made the request. I emailed them and I said email only but they ignored it, they called anyway! They were so rude!

Could not get any answers from my local post office in rectifying an issue; in fact, my post office…read morewas downright unpleasant. This post office provided me an answer to address the problem. Was pleasant and informative. What a wonderful change! A big thank you to this post office.