They need to accept our requests about hold mail! They refused to hold mail for one person. They stated that it is for the whole household. I had no plm in the past when I made the request. I emailed them and I said email only but they ignored it, they called anyway! They were so rude! read more

Could not get any answers from my local post office in rectifying an issue; in fact, my post office was downright unpleasant. This post office provided me an answer to address the problem. Was pleasant and informative. What a wonderful change! A big thank you to this post office. read more

As good as it can be for a post office. It's large, clean, well-lit and the employees are friendly. Yup. Postal employees. Friendly. I stopped in for a stamps. Generally I go to the Hales Corners USPS but that would have been out of my way today. I'm always happy with them and now I can say that I'm pleased with this location too. There are a ton of PO boxes if you ever need one, and a large station off to the side for packing up boxes so you don't have to do it while in line. Even with three people ahead of me I was in and out within ten minutes. That made me very happy! It's easy to find right off of Hwy 36 and there is a large parking lot. You have to drive just past the lot entrance to reach the drop off boxes, but it's an easy swing. If there was a downside it's that there were a lot of elderly drivers out today and the parking lot lines are on the lighter side. I was almost hit by the same lady twice, and then another near miss from another older woman. I was parked for all three instances. Just be on the look out! read more

Every time I go to the Franklin Wisconsin post office I run into Mrs. No. It seems like no matter what I ask the answer is always NO. Then I go to my Muskego Wisconsin location and it's just fine. At Franklin - No we don't take this type of FedEX package, I drive over to my Muskego post office and YES we take that. Franklin - NO you can ship that package like that. I go to Muskego, Yes that just fine. Moral of the story, avoid Franklin and just use my Muskego post office. She always answers NO so confidently which makes it more annoying. read more

This is "my" post office (as in, the one that delivers my mail). That said, I am going to comment on my mail delivery -- we did not get mail on a NON federal holiday a total of 3x (I can distinctly recall) in 2016. The mailman/woman did not come. No mail was delivered. No, it wasn't that I personally didn't receive it, my neighbors didn't either. Neither did their neighbors. This wasn't due to any government shutdown or continuing resolution, etc. either. Just NO MAIL. Take a minute, let it blow your mind. I personally know MY mail lady and she's a very hardworking, likable nice person. She gets thr mail delivered. She did have some health trouble in 2016 and I feel for her. However, I like to think an entire portion of a city's mail delivery should NOT depend on this very kind, hardworking woman and her ability to get to work every day she's scheduled. If she needs to be out of work a day (or half a year + on FMLA), that the feds can find, hire, train, and maintain a suitable replacement for her who can handle her duties. Turns out, they couldn't. She was pushing 50, or older. the replacement wore basketball shorts and looked 25. I had several issues with outgoing client packages, bins being taken (for my outgoing pickups, extra wait time for supplies, and just overall nonsense from the fill ins for the fill in. When I did go into the office (supervisor here is Maria BTW), I was just told my regular carrier would be back soon (or was back). Honestly?! How about a plan B USPS? To take the cake, my husband asked to exchange stamps here because he got the wrong design (and how often do you buy stamps?) The clerk here said no he had counterfeit postage. Dahhh. Go to Greenfield or Oak Creek this PO is not.worth.it. read more

It's funny when they make a mistake they don't pay for it when you make a mistake you have to pay for it they sent my package from IL to Salt Lake City when It was suppose to come to Milwaukee Wisconsin they knew they made a mistake and sent it right back on the slow trip back here and not on a plane like they should or like fedex or ups would they think just because it's Chinese they can treat it like it's nothing shame on these guys ! read more

This location opens at 10am, and people begin lining up a few minutes before then. I've been here a few times. There usually is a line, but the line moves along quickly. The staff here is very helpful, patient and cordial. I prefer this post office to other locations. read more

USPS - Right off of WI-36 - Post Offices Near Me - Franklin, Wisconsin

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completely useless. my package was delivered to their location, but they claim it was not. they offered no assistance and just suggested to call the shipper. good luck. read more