Delivery of packages are supposed to be delivered to your door if it doesn't fit in your mailbox!…read more NOT put in a trash bag and left in the snow in front of mailbox at a busy road.

A package I dropped off at the counter showed up as "not received" in their system so the box is…read morenow floating around USPS forever. However, the manager did get back to me when I called even though there wasn't anything she could do to get my package back which I very much appreciated. PSA - Get a receipt that they scanned whatever you drop off-even if it's already labeled (or the $100 insurance does you no good!)

Always helpful and welcoming. Staff is well trained. They take the time to get to know their…read morecustomers.

No lines n packages put promptly into mail. Friendly and helpful clerks. Parking is a problem…read moreexcept for disabled.

Probably the tiniest post office I've ever been in. Probably worth visiting just for it beings so…read moresmall and cute and old. And it's the only thing going on in 'downtown' Colgate. It's not even the full building, it's just the front of a private residence. But you can get stamps, mail packages, or get a P.O. box. Only one person works here, and they also work at other locations, which explains the short hours. Park along the street in front or across the road; there is no lot. There is also a mailbox out front for when they are closed, but you have to get out of your car to use it.

horrible service ... I can not get my mail on time period. it usually takes 2 weeks. rude customer…read morecare. so i called downtown and spoke with a horrible woman who continued to call me a sir as I am a Woman. she said I cant so anything. now I see why the office on 91 st is so bad , because the apple doesn't fall from the tree

Welcome to Valhalla the hall of the fallen...postal workers…read more I was in the area so I popped in. I'm Not sure what happened here but this is not the first time that this location closes the full service side early. This location is supposed to be open till 5:00 yet today at 3:18 the lady at the counter said to press the button for the supervisor for service a groupie of 7 customers waited and pressed the button easily 6 times for service yet nobody came. I have time to get to another location but obviously they are not interested in helping people at this location I recommend going elsewhere and avoid this location. They are just are not interested in serving the neighborhood here. Putting her photo on blast isn't fair because I don't know what's going on here but I don't need and angry postal worker looking up George T. Sadly no service with a smile here. Until Valhalla? ...I doubt it, just not at this location have a nice day. Your struggle for excellence is incredible. 10/2021

I have sent packages from this UPS Store on several occasions and the service has always been…read moregreat. Staff has been courteous and helpful, and my packages have always reached their destination timely. After reading the negative reviews I felt compelled to comment on my positive experiences.

Keep an eye on the new owners. I have always made copies at this store. I used to pay about 15…read morecents per copy. I made 750 copies the other day. When I got there I was told the new owner had raised the price to 51 cents per copy. What used to cost me a little over $100 was now almost $400. I was told the new owner had raised the price on copies to be competitive. I was also told the owner had called other UPS stores in the area to compare pricing before their price increase. I called other UPS stores in the area and found prices for copies were between 14 cents and 27 cents so this was a lie. Their copies are almost double what other UPS stores are charging. I think I will take my business to the one of the other UPS stores!

I always go to this location to drop off packages. The employees are always pleasant and it's…read moreusually a quick in and out trip. I will continue to use this location as my go to.

I used this UPS store to ship an artwork I bought at a nearby auction house. They did a great job…read morewith the packing. It arrived quickly and safely. The communication was great throughout. I highly recommend.

A very personal and private matter was rectified by the very very friendly , helpful, and…read moreunderstanding Butler Police Department. Even though being a resident of Milwaukee, they went above and beyond their duty. I would recommend them 100%. Just because of their professional opinion and service. A big thank you.

Bought an AO Smith 900 water heater from Lowe's in November 2024. In December 2025 it leaked and…read morehad to be replaced (unit covered under warranty but not installation $1200). Now three months later the NEW THREE MONTH OLD water heater is leaking and needs to be replaced! DO NOT BUY THIS PRODUCT! Customer service is just a broken record of they only cover the product not the installation! This company doesn't care about their customers....RIDICIOULUS!

I came here to see what people think of this water heater company, and surprised (but not…read moreunexpected) others have already given this company 1 star. M We got their water heater from Lowes about 4 years ago for a rental property. It's still under their 6 yr warranty. There's a LED light that flashes which tells you what part needs to be replaced. I called Lowes, who referred me back to the manufacturer. First call to AO Smith: a rep gave me a list of local companies that carry their part, and they would reimburse me for it. None of the companies in the list carry that part. And one # was to their competitor, Rheem. 2nd call: They offered to overnight one to my tenants, since I can't find any. 3rd, 4th 5th calls: Priduct was never received the next 2 days. I called for a tracking number and conveniently, their systems are down. They can do anything except provide a tracking number or know where the product is ( suspicion is kicking in ) 6th to I don't know ... 8th call (?) After being transferred to different departments, someone finally leaked out that after 5 days, the part wasn't even shipped yet. And I got one of the nastiest customer service reps in corporate America. She cut me off on every sentence. Tried to correct me before I can even finish talking. When I asked for the manager, she said they'll say the exact same thing. When I asked her name, she hung up. After 7 days, the part shows up at my tenants. I sent a well qualified repairman there and he spent hours trying to make it fit. Also, he said there's so much rust inside a 4 year old water heater, it's like way over 10 years old. It worked for one night. The next day, it does again. So after over a week of dealing with this sorry company, I ended up buying a new one from Home Depot. I wished there was no warranty so I didn't have to wait so much time on the phone with them. I don't know how they stay in business selling such cheap products and providing the worst service.