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US Post Office

2.0 (8 reviews)
Closed • 8:00 am - 5:30 pm

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Kesslers Diamonds

Kesslers Diamonds

3.3(32 reviews)
2.2 mi
•$$$

As a person who admittedly isn't into jewelry, the staff at Kesslers were really helpful! Having…read morepostponed my wedding twice now thanks to a pesky thing called COVID, I was looking for a reception anniversary ring for our upcoming ceremony and reception. I think I'm a hard customer to work with, because I started out with no idea of what I was looking for, no basic vocabulary, and a very limited fund of knowledge in this industry. Hmmm, maybe they deal with this more often than not! The staff were so patient with me, letting me browse for a little, and then helping me understand what elements I seemed to like so that by the end, I had a much clearer idea of what I was looking for. Even when I accidentally spilled all the sample diamonds onto the consult table, they took a deep breath, and we went mining for diamonds. Never felt pressured or a bother. They specialize in diamonds, so if you're sure about a diamond centerstone, then Kesslers is it!

I love Kesslers, for example the one by South ridge is great and has great customer service. Always…read moresmiling, excited with me throughout the process offers drinks, makes me feel special. The one in Germantown has consistently been awful. Miranda has always been kind and helpful however everyone else I encounter always makes me feel unwelcome and uncomfortable. I have been there 3-4 times in the past few months and made purchases every time and have always felt unwelcome and not like a special experience at all(Miranda was always good). They never offered drinks when we would arrive, would hardly smile, seemed annoyed to assist us. We would always be happy as we were buying for special reasons and special people and never walked away like we were happily served, welcomed or taken care of. I wondered if I should review but after consistently feeling like an annoyance I had to make a review. I wish this wasnt the location I am closest to. I definitely would not want to buy a wedding ring here as I dont think it would be a fun experience at all at this location

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Kesslers Diamonds
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Kesslers Diamonds - Kesslers Diamonds | Germantown

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Kesslers Diamonds | Germantown

US Post Office - postoffices - Updated July 2026

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