Waited for a ridiculously amount of time for the one and only clerk to finish a passport. The manager wasn't much help,I would have thought he could've taken a couple of customers. Nope, he just walked around telling people to go the kiosk. If I didn't have to use this post office I wouldn't. read more

West Allis Post Office at 7440 W Greenfield Ave closed the entire day Tuesday March 4, 2025!. It has been opening late and closing early for the past month! How long would a real business last if they pulled this? read more

I normally do not leave reviews for the post office but this branch, the root river branch is my favorite. They are helpful and friendly and efficient! I sent my Christmas cards through here and ones to Hawaii and Europe arrived in about a week. I had a package sit at a different branch over a week and it was only coming from Madison! Great job! read more

The rep at this location was very rude. She proceeded to ask me what was in my package that I was sending she also took the package in her hand and shook the package to see what was in it. I've never experienced this before at a post office location and I do not recommend anyone go to this location if you want to be interrogated by their employees about what you're sending to someone else she also said that the package could be inspected which me that they were going to open my package to see what was in it which I thought was very invasive. read more

Two stars because they no longer have the self-serve kiosk thingamajig. Otherwise, it's a typical post office. In my defense, this is not my usual post office, so I wasn't aware that the kiosk thing wasn't there. I walked in with a package expecting to use it and avoid the lines, and it was nowhere to be found! I thought about leaving, then noticed that there were only two people in line. Lucky day! The kiosk is nice because, if you can only get to the post office after hours, you can use it to buy postage for packages and letters, and you can even buy stamps from it. You can't do that at this location anymore! 70/2014 read more

Kristin at the front desk needs to get a new attitude. Everytime I go there she is the only one at the desk, and she always has an attitude and is awfully rude to the customers. I guess because she's a state worker she can get away with it. Smiling goes a long way, maybe try that next time. read more

Great service. Very friendly staff. Thankyou all for your help today. read more

I've been to this branch a few times over the years. It just so happened that I needed to send a package and was in the area so I ventured back. The problems are two fold. As you would have guessed the customer service is abysmal. It has been on virtually all occasions. This was no exception. No real rush to attend to customers. I waited a fair amount of time listening to idle chat with a customer about restaurants and other things as the line queued up. That's par for the course. Secondly if you are shipping anything "Media Mail" your package is subject to inspection. Which mine was. I was questioned as to why i was using such a large package. What does it matter? I reuse packages because it's the right thing to do. With the free packing peanuts I had it ensured safe delivery. So my packaged was opened and hastily gone through. Then I was told that my package didn't qualify because the blueray with the book i was sending was a disqualifier. A CD can be fine, but a CD with pictures isn't I was informed. Think about that. The physical object can remain the same but be classified differently based on content. The weight remains the same and it's physical shape intact yet I have to pay $5-7 more. This my friends is why the USPS will be dead. People will find cheaper and less intrusive alternatives. What would have normally cost me up to $3 to ship now set me back $10. That makes a difference and can easily add up over time. Lesson learned. read more

As far as post offices go, this ones par for the course. The lines here are like the bottomless cups of coffee at George Webb. Infinite. I swear every time I walk in, there are two or three people waiting for help, and when I leave there is another two or three that replace us. That being said, it's always about 5 to 10 minutes to get in and out. The workers are always nice, one even gave me a way to send my packages cheaper. If your in a hurry though, 43rd and Lincoln is your best option in the area. read more

USPS - Post Offices Near Me - West Allis, Wisconsin

Horrible! The staff can not read. They keep fowarding my packages to my daughter's branch Tuckaway. My husband and I went in and thought we had it straightened out. I am now on my third package that was rerouted incorrectly. The kicker is that they want me to pay additional postages because the idiots forwarded it. read more

Unbelievably rude employees. Going to the post office is already stressful enough so I shouldn't be getting attitude when asking simple questions about shipping prices. read more

I am pretty disgusted. I put invites in this post office's mailbox with forever stamps. Days later I had started receiving them back & they were stamped in red, scribbled on, along with a black line through the postage that I had on them and they were also stepped on as you can see the dirty shoe print on the invitations. When I went to this office the lady at the front desk stated that it is a square invitation not a letter size. Which makes no sense to me as I always thought it was by weight. It is a 5.25 x 5.25 invite & weigh .45 oz. She stated that I should have brought the invites in for them to inspect?? My issue is that these were invites and now I have to resend back out and they look disgusting! Invites don't come with extra envelopes or printed labels. Now I am stuck paying more than just the .21¢. read more

This is the most pathetic Post Office ever! I took a package on Dec. 11th and on Dec. 17 it made it's way down the road about 5 miles. PATHETIC! Paid almost $20 for 3 day DELIVERY. Went from West Allis to Oak Creek Wisconsin in 6 DAYS....LONG WAY FROM IT'S DESTINATION! NO EXCUSE! Crummy customer service too... read more

Poor service 80% of the time. Sometimes you get lucky but times like just now, staff is extremely snippy. Stopped by to drop off some packages for shipping. Already paid postage via eBay and just needed to ship it out. Their largest drop off receptacle is only for packages 13oz and under. One of my packages was over a pound so I noticed the "ring bell for service" button by the drop off spot and heard a few ladies speaking loudly on the other side. They ignored the first ring and kept talking. I rang again after a minute. I heard one lady say, "someone's ringing the bell." Another yelled, "there is no one there to answer that door!" They could have easily just taken my larger package - I am not there to bother them to buy anything or get help. There was no hours on the ringer, and since I heard people I figured they could at least open up a sec and speak with me. I'm tired of giving this place a shot just because it's closest. I've had too many negative experiences and will just drive a bit further to the one on Mayfair for it's friendlier service, self-service kiosk, and larger drop off bins. Literally any post office in the Milwaukee area is better and nicer than this one. read more

Would give 0 stars if that was possible. Staff act arrogantly and work as slowly as humanly possible. I despise having to go to the actual post office. The worst! read more

Usually I go to the Greendale PO which is really pleasant. THIS WEST ALLIS PO IS NOT-- STAY AWAY! Here's my story-- I went in to this WEST ALLIS PO to mail an ebay order-- a bubble padded envelope that needed a tracking #. I had mailed these types of envelopes/packages before at Greendale and never was there a problem. But in WEST ALLIS, The 2 women behind the counter were so incredibly rude, they need to be fired. One very loudly and aggressively told me that bubble padded envelopes WERE NOT PACKAGES, it had to be a cardboard box. When I very nicely questioned her why Greendale would accept it, she shoved a large sheet of paper 6" in front of my face and said that these were the rules--( the sheet had different sizes). She also said/yelled that "Greendale doesn't know what they're doing." Since I had a deadline and couldn't take my package to Greendale, I bought one of their boxes for $2.50 and inserted the gift card-- yes a gift card-- (It was almost $5 to mail a gift card...) After I had done this the other woman said I could use a bubble padded envelope.I said that I had just tried to mail a bubble wrapped envelope and the other person wouldn't take it. That's when it got even uglier. Woman #1 stormed out. Woman #2 started saying, very loudly, "We're going to educate you!" (all the while smacking her gum) and again, "Greendale doesn't know what they're doing". I felt like it had entered some kind of portal to another world. A very nasty, ugly world. 2 days later I went to Greendale with another one of these packages. No problems. Also checked the USPS website-- padded bubble wrapped envelopes are considered packages, you don't need a cardboard box. read more

I sent an "envelope" overnight from Crystal Lake, IL to an address with this postal zip code. It cost $23.75 to do this and obviously since I paid this ridiculous amount to send it 80 miles it was important that it arrive the NEXT day. The clerk at my end asked if I wanted it signed for and I asked if it cost more, she replied, no. I assumed this would mean that the person on the address would receive it personally or someone within the business would sign for it. Well noooo! I go online to check the delivery and it says it is waiting at the post office for pickup. Pickup?!?! I pay almost 24 dollars to be delivered and the receiving party is supposed to go to the post office to receive it. This is the stupidest and most offensive remark I have ever heard for an envelope delivery. What is wrong with you people!!!! read more

The staff are wonderful, knowledgable, friendly, helpful. They take interest in knowing you (me) and remember me always. Fast service as well, Just a friendly PO!! read more