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Wards Custom Woodworks

Wards Custom Woodworks

4.8
(4 reviews)

Wards Custom Woodworks recently finished remodeling part of my house. Stephen and his group added a…read morenew bathroom and bedroom to the existing structure of my house. They did a fantastic job. I'm constantly getting compliments on how well it looks. Most people don't even believe the house was was ever remodeled because of how well all of the walls, trim, and doors look. Aside from the aesthetics of the remodel, Stephen and all of the other contractors he recruits are trustworthy and have great workmanship. He is also very good about keeping you in the loop to make sure you know what needs to happen and when to make sure your project gets completed correctly....which is a rare experience when dealing with many of Austin's contractors. As for price, Wards Custom Woodwork charges a little more than the average Austin contractor. However, I think it was worth the slightly higher price. Not only is the owner, Stephen, there for the majority of the job, he is also very familiar with the permitting and regulation part of the projects. Which can be a HUGE pain, especially in Austin City Limits. I completely recommend Wards Custom Woodworks for remodeling projects. I'll probably be giving them another call in the future when I need some more remodeling work completed.

A hail storm hit my house in April this year and did considerable damage. My realtor recommended…read moreStephen. After meeting and talking to him I got a couple of additional estimates and decided to go with him. Stephen was very patient and helpful in my decision making of what to do. There were multiple considerations but the final decision was new fencing, roofing, exterior painting and a new 13 x 15 foot patio room addition. During this time Stephen was very good about providing me with various options in order to stay within my budget. Though this project had bumps along the way the final outcome is very nice. Stephen created a beautiful patio room that blends in perfectly with rest of the house. At first I had concerns of the windows and their locations. Stephen assured me it was for the best and the design turned out wonderfully. I have plenty of light and still have wall space for furniture. He also rounded the corners in each window to match the interior. The painting of the exterior went smoothly and is perfectly matched to its original color. We even did some additional trim to give it some pop. A satin finish was used giving it a nice sheen. Stephen chose a shingle that was slightly different in color but looks much better than the original color. Roofing is one of his specialties and turned out great. The fencing was a challenging area but now finished and quite striking. Stephen and his crew started early every morning. He and his crew get along well and work like a well oiled machine. They all have a good sense of humor and appear to enjoy their work. One of Stephen's strong suites is his sub contractor contacts. Every sub did an outstanding job. I ended up adding additional patio work to create a courtyard. His cement guy Phillip worked from 9 a.m. until 1:30 a.m. the next morning to complete the cementing before the forecasted rain arrived. He arrived early Monday morning to complete the work. Other than a few minor adjustments that I'm sure Stephen wiil take care of I basically have a larger nicer new home. When considering contractors your search should include Stephen and his crew.

JP Exteriors

JP Exteriors

4.6
(106 reviews)

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

Austin Pro Siding, Windows & Roofing

Austin Pro Siding, Windows & Roofing

4.7
(136 reviews)

We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

21st Century Austin Painting Siding & Roofing

21st Century Austin Painting Siding & Roofing

4.8
(148 reviews)

I recently had 21st Century repaint the exterior of my house. You can find that review here as…read morewell. I'm writing a new one because this is a different project. After they finished painting my house, a few weeks later after heavy rains I noticed a stain on the ceiling of a guest bedroom. I knew immediately it was the long nagging problem of the "dead valley" along my roof. The house was designed and built according to the architect's drawings to have the roof of the first floor bedroom run into the siding of the house. It was a short "run" and rainfall should go quickly into the gutters. But, this was built under a big, old oak tree and for many years, I've had leaves and twigs built up, damming up the water. If I can remember it, I have to get up on a ladder with a rake and rake the leaves away from where the shingles meet the siding. After one major hailstorm, I had the roof replaced and when they replacing it, I asked them to build something to reduce the leave/branch damming. They did build it, but apparently not big enough. It lasted probably 14-15 years until this recent Spring. Since I had a good experience with 21st Century, I called them out to give me a bid on repairing what was probably rotted trim and exposed flashing and other rot elsewhere. And while they were at it, I asked them to build me a better diverter away from the siding. They came out and took care of it in a day. The guy was there from 8:30 to 5:00, taking a break for lunch, but got it done. Since they were also the painters, they asked me for the leftover paint they left for me (for touch-up) that came in handy as they had to replace the rotten trim and as it turned out a section of the roof decking. Attached are the pictures they took for the bid and then afterwards when they were complete. They were detailed enough to ask me first, "hey, this diversion we're putting in is a lighter grey then your shingles. Are you okay with that? We can go back and get darker materials". I said that was fine. No one can see that part of the roof and so it was trivial to me. The only negative thing from the painting and the roofing experience is so minor it's not worth taking away a star is that there will be a gap between when you sign and return the contract and they contact you about scheduling the actual work. In both cases, I had to drop them a line to remind them I was in the queue. Being a service that can't work when it's raining, I can understand that they have days where scheduled work is delayed and that causes a snowball effect of delays.

Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

United Solar and Roofing - solarinstallation - Updated July 2026

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