Stood me up for a scheduled (called the afternoon before, talked to ag guy, said he would come)…read moremorning ride to the airport. AirBB host took me thank goodness. Don't use these folks. Used South Bend Taxi before with no problems - use them not these guys.

Have had Chuck pick me up for rides on two different occasions…read more He was friendly, professional and punctual. He is a great representative of Elkhart Tax! I would highly recommend them for your transportation needs.

3 friends and I used this service for a girls weekend trip for wine tours. We can no say enough…read moregood things about our experience. Joel was our driver. As 4 female passengers, we all felt safe. Joel was a great communicator to coordinate our trip, on time, and knowledgeable about the area. Highly recommend!

This service was great. Everything you want from a car service: friendly, punctual, communicative,…read moreflexible, and safe.

"Highly Recommend: Safe, Caring, Communicative Transportation at a Reasonable Price"…read moreBlue and Gold offers an outstanding transportation service for college students. Their team is extremely helpful, especially for those using them for the first time, and continues to be helpful every time we use them. Tricia was wonderful, providing timely updates, helping us choose the best shuttle time based on our flight schedule, and genuinely shows care for all the students using their service. The professional bus team ensures students are safe and watched out for, and the pricing is very reasonable. We couldn't be happier with their service and the peace of mind they provided.

Outstanding effort and dedication to rescue a stranded traveler an hour away from south bend. Kudos…read moreto Blue and Gold. Highly recommended for dedication

My driver hit a dog during my ride, and while I'm not sure of the outcome, it appeared to be a…read moreserious (potentially fatal) injury. I was also concerned that the driver was frequently distracted by his phone-making calls and texts, as well as scrolling-for much of the drive. It was a very disheartening experience, and I believe it could have been avoided if the driver had been more attentive. Based on this experience, I won't be using South Bend Taxi again. EDIT: I've read the owner's response and would like to clarify a few points. The accident occurred on an empty street around 5:30 AM with no traffic, and I was the one who contacted the police. We resumed our trip after the officer arrived and the police report was completed, as the officer said that an insurance claim couldn't be filed if the driver left prior to completion. I can't say I noticed if the neighborhood was "sketchy" as the response claims, but I'm also not certain I see how it's related to the incident. While I've had several successful rides with this company in the past, I've consistently observed drivers using their phones directly in hand, not via Bluetooth. Regarding reimbursement, I had not been informed of any prior to reading this reply; the owner simply asked me to reach out, and when I called, I received no response. Unfortunately, the company's reply seems to misrepresent the situation at certain points. I'll add a star to my rating because I appreciate the positive experiences I've had previously and can confirm that I've had good customer service in the past, but I remain concerned about the recurring inattentiveness I've witnessed while riding with this company

Scheduled a taxi pickup online but the driver never arrived at the scheduled time. When I texted…read moredispatch for an update, I received no response at all. Had to book a Lyft instead to get where I needed to go. Would not recommend this company if you need dependable transportation.

They were a little difficult to communicate with via email. The limousine's are not brand new but…read morenot too bad either. We used the party bus for our wedding party, it "got stuck in traffic" and was late to pick us up from our wedding which left us waiting inside the church, and all of our guests standing around outside with bubbles. Otherwise they were fair to work with.

Excellent planning assistance and recommendations for our vacation time. Constant communication…read morewhen it was needed and helped readily with issues that arose outside of our control. Highly Recommend for travel.

As a bride-to-be and a first time traveler i was in over my head trying to book our honeymoon. I…read morestumbled upon first travel going to subway one day and went in to look around. Tracey was our agent, and a complete godsend! I told Tracey what exactly i was looking for, which seemed like an impossible list of requirements to meet, and she met every single one - and then some! She knew exactly where to send us, which hotel and even had details about everything you could imagine. She gave all the right guidance, and was as excited about the honeymoon as we were. She laid every single detail out for me which made the stress of me being a first time flyer, as well as the first time leaving the country so simple and smooth. I even had an issue with my husbands passport and she even tried to help us with that! Above and beyond service, highly recommended. I will continue to take all my business to Tracey. What easily couldve turned into a nightmare and scared me away from travel, turned into a beautiful and perfect experience and i cant wait to travel again!! Thank you Tracey!!