There is no United Limo, it's Super Saver or something. It's horrible. My husband was stuck in…read moreHighland waiting for another driver because they left Ohare with a driver at the end of her shift. He waited two hours. My daughter is currently stuck in the same place for the same reason. Do not trust this company.

Is now called Coach USA and is a nightmare! Gave myself lots of time to leave since I was heading…read moreto O'Hare. Bus broke down and waited an extra hour and a half . Then had to go to one of their terminals to transfer to another bus and now waiting for a driver to show up! One couple left because they were going to miss their international flight, they rented a car. Three other couples will miss their flights. Me I gave myself 12 hours cause I just knew something was going to go wrong! Will face the lousy Chicago traffic before I ever use this company again

Awful. Driver picked up myself and my daughter this week to take to airport. Drove 45 mph on…read moreexpressway, while way, people were passing left and right., couldn't keep his eyes open, kept rolling down his window trying to wake himself up, hit a vape while driving.... Also slumped on wheel while driving. I Wanted nothing more than to get out of that minivan as quick as possible. Was charged gratuity already and I brought extra cash to tip him which I def did not. I should receive gratuity back as well. Will tell everyone I can.

The one that rear ended me did not have insurance! His car was filthy. He received Tickets but the…read moreold judge refused to even look me in the face and let the guy off with "no valid insurance"!

I booked the limo bus for a 12 person wine tasting trip. Apparently there was a miscommunication…read morebetween the driver and the office about the time our trip ended. Prior to the trip I sent them our itinerary- with timing and our reservation time. We got on the bus after our third stop assuming we were going to the forth reservation, but the driver just started driving us back to our house without saying anything. I asked where we were going, he said the time is up so I'm taking you back- I told him that wasn't right, that I had discussed/emailed the plans with the office. His next response, was well this is what it says on my phone and I have another limo group I have to get to. He dropped us off and sped away. I also asked our driver to give us a heads up when we had about 10 minutes before we needed to leave. He never did this. And in fact when I rounded up our group to go to the second stop he was parked down in the parking area chatting with another driver. I've planned over 20 wine trips around the country, and I've never had a driver do these things. I called the office several times and was told a manager would contact me, of course they never did.

Han do led an elderly client long drive well Professional…read moreTimely I would recommend Organized

If you are trying to get to your destination, do NOT use Blue Ribbon!…read more Scheduled a 5am pick up to airport and driver never showed. Called at 5:05 and they said "15 mins out". Said I need to have them here by 5:15. They said "one moment". 1 minute of silence then call failed. Called back 5 times all straight to voicemail. Ended up missing my flight. Terrible customer service- rude and very hard to understand. Ended up missing my flight.

I usually prefer Blue Ribbon. They are prompt and on time. Today I had the most awkward ride ever…read more The driver had political radio blasting and kept praising the one sided commentary that was said. He actually expected exaltation for serving in the Marines under Reagan. He constantly did prayer hands when war was discussed and expected me to agree with his reasons. I deal with politics on a regular basis and don't want to be hounded about it during my cab ride to my hotel. I took it this time because I needed to get to my hotel in a timely manner but I will stick with Uber from now on.

I regularly take busses 3 hrs to airports in New England. The cost is similar, but those buses…read moreleave on time, there is free coffee, and there are chargers. The website makes any cancellations clear. In contrast, last month I took a Coach bus that arrived at the first stop 10 minutes late and left 20 minutes late. My spouse and sister in law have been in separate situations where the buses never showed up with no notice. They had already purchased tickets online, but the company refused to refund. Last year, I tried taking the bus from Chicago to South Bend, and the driver told me they were 2 hrs behind schedule. I could either wait 2 hours for the South Bend bus or hop on to go to Michigan City. Improving the communication system to communicate delays could significantly improve customer satisfaction. This is an unreliable way of traveling, but there are sadly no other good options.

This bus company exhibits little to no care or concern for its customers. For example, I am…read morecurrently on a bus that is filled to capacity with 15+ people being forced to stand in the aisles. Regardless of having no more room for passengers, the bus is making stops at every location on the route even though everyone is going to the Chicago airports.

We used Transportation New Buffalo Michigan this past weekend for a bachelor party and we had…read moreRochelle as our driver! She was great. Very communicative, fun to drive around with, and very good at what she does. I would recommend this company to anyone looking for transportation in or around the New Buffalo area!

From the owner: Best wine tours in Southwestern Michigan and Northwest Indiana. Call us to book today!!read more