11 March 2016 1200pm I parked my car at K Mart across the street from Grove.
At 12:09 we purchased stuff from K Mart( I have a receipt) and continued walking on this plaza without even leaving a parking lot.
13:25 me and my friend were ready to leave but didn't find a car on place.
We walked around the parking lot couple times to make sure it's not my girlfriend made fun of me because she knew we there.
Around 13:35 we came to security to ask a reason of towing away my car. He just start laughing. Gave us a weird reason like we left the parking lot. We told him that we never left the parking lot and also have a receipt from Kmart but he didn't even want to look into it and said it's no time on it. But it is time on it(12:09). We asked a security guy of his information or the information of the companies if he's working at, he didn't want to give it first. And after 15 minutes of talking an asking for any contact information he gave me phone number of some "roummi estudio ". ALL THIS 15 minutes we were talking underneath the rain, he refused to make couple steps to gen under the tent. I got soaking wet. And security guy just was smiling about. I HAVE A VIDEO OF THIS MOMENT. I start calling there, but instead of hear explanation the manager Orcego Rodrigez just hang up on me. And every time I tried to call there after that, the female was picking a phone up was saying that he is not there or he is on lunch or some other crap. She didn't give an address either, said go on website but never gave a website.
We took an uber and went to tow company, same stuff, owner said he is not responsible for anything. He just received a call to tow a car because it was PARKED INAPPROPRIATE.
Only when we paid for her ticket and come back to Kmart parking we found some security guy. He was African-American, didn't give us any names because he said he just got hired. But he gave the address and the name of the company of they are all working on. Finally!!! Someone said something!!!
First, I want to get a refund. Car was parked for less then hour and a half, we never left a parking lot and we have a receipt from Kmart..
Second, we want to wright a complain on a security Guy that wast smiling and laughing of us. And refused to go under the tent. Also he didn't give us his name when we asked about it. AND was refusing to give a contact information of place where he been hired. read more