horrible customer service, tried calling 10 times and was ignored all times, I haven't been helped…read moreonce and the employees are extrem unhelpful

Listed as an ISP, they are not, but he took time to give me a breakdown of options and Bandwidth…read morebeyond an ISP's general offers. He was very helpful, and it's unfortunate that I couldn't give my business. Thanks!

I am giving this store 3 stars only because of the manager. My rep Jafarius was great ... 5 stars…read moreto him! Unfortunately, it appears he was admonished for making sure I was happy customer. I have been with Verizon for over 21 years. I went in for an iwatch for my child. Left with a new phone and 2 iwatches! Unfortunately, the manager pulled Jafarius away while he was assisting me and my family and questioned him on the time devoted to us. Other reps were with customers just as long. If Verizon is no longer client focused - mine and everyone else should go elsewhere.

Outstanding Service from Kenny Lenard!…read more I stopped into the Verizon store to replace my phone, and Kenny Lenard was an absolute professional from start to finish. He helped me get set up with a brand-new iPhone Pro that had just come back in stock and made the entire upgrade process quick and painless. On top of that, Kenny assisted me with switching over to Verizon Home Internet. Not only was the setup smooth, but I'm now paying half of what I was being charged with my old AT&T service--which was honestly terrible by comparison. Verizon has been (and continues to be) the best provider I've worked with. Huge thanks to Kenny for his expertise, patience, and top-tier customer service. Highly recommend!

Carlos was great and very helpful. He went above and beyond and I would give him 5 stars…read moreseparately. I think it would be a good thing for the manager to analyze what percentage of customers come into the store and for what reasons. Every time I have come by I have been greeted begrudgingly and then had a 20+ min wait while 4-5 workers stand there or chat amongst themselves. Apparently they are only trained to do certain things--however there are far too few sales people and far too many stocking/inventory/return/troubleshooting at one time. Carlos helped so much when everyone else was unwilling to.

Extremely Disappointing Experience - Avoid Xfinity Mobile…read more Xfinity's service has been nothing short of a nightmare. In February, they sent me a phone that didn't even work out of the box. After multiple failed troubleshooting attempts with the contact center, I was told to go to the store. I made an appointment, showed up on time, and was ignored for over an hour. When someone finally bothered to acknowledge me, the representative was completely unhelpful and sent me right back to the contact center. Eventually, the contact center agreed to send me a new phone and asked that I return the defective one to the store. I did exactly that--only to be told at the store that they can't process the return and to go back to the contact center again. I've now spent over 4 hours on the phone going in circles with no resolution. The customer service is abysmal, the store staff is rude and indifferent, and the overall experience has been a complete waste of time. Xfinity clearly does not value their customers. Proceed with caution.

My phone was stolen on Broadway last night and Claire specifically helped me get exactly what I…read moreneeded to get my replacement phone ordered, today. She was so kind and helpful and I'm super grateful.

**Most Disappointing Customer Service Experience Ever**…read moreStore Associate: Kai Store Manager: Paris After numerous conversations, I worked with T-Mobile to have a replacement phone sent to this store for pickup for a warranty exchange. The store associate, Kai, reviewed the phone and said she wasn't sure she could process the exchange, so we called T-Mobile corporate in the store to confirm my device qualified. Two different T-Mobile leaders confirmed to her (on speaker phone) that since the screen was not cracked and had experienced an internal malfunction it was covered and they instructed the exchange to be processed on the spot. After the call Kai started pushing on the screen, aggressively jamming her nails into it and damaging my phone. I told her to stop. At this point, she told me she would not process my exchange. When I asked for a manager she said her manager, Paris, wasn't available, but she would call her to confirm if the exchange could be processed. Kai went into to the back office claiming to call her manager - she later admitted that she never actually called her manager - admitting she LIED to me. I told her that I had never experienced such poor customer service, lack of empathy, or disrespect - she couldn't care less. I went back to the store a few days later when I thought her manager Paris would be available, she wasn't but Kai was just as rude as before, making other customers in the store very uncomfortable. Many days later I received a call from the manager Paris, her communication disregarded my concerns, she didn't sound alarmed that her employee lied about calling her, or that she damaged my phone - the same one I was trying to replace for a warranty exchange. I told her I wanted to allow her to make the situation right but Paris failed to seize the opportunity. Paris then canceled the warranty exchange against my wishes, I later received an alert that it was canceled due to my request?!! This was the worst customer experience I have ever had, Kai and Paris are an embarrassing representation of the brand. Their actions and interactions were counter to everything T-Mobile claims to be. If I were able, I would rate the store negative stars.

Super fast work. Easy in easy out. Replaced an iPad screen $125. No idea if that's a good deal but…read morethey were fast and professional. If somethings broke maybe try these guys! Tell them Blu sent you. They have no idea who I am!

I had an iPhone 13 that would not charge via the port. I tried spraying cleaner and different…read morecharging cables and nothing worked. I walked in, they professionally cleaned it (better than I did), and now it works flawlessly. Five minutes. $20. They have a lot of other cool services. I am a huge fan.

Great service answered all my questions but I was really impressed with the installation team at…read morehow quickly and effective my new Directv system was installed without any hiccups.

From the owner: Cable-N-More has been serving the Nashville area sInce 2006. We have two locations, one in…read moreHermitage and the other in Mt Juliet. As your local DIRECTV Authorized Dealer, we can offer you quick service and the best program packages for all of your TV, phone and internet needs. Buy local, stay local. This business is veteran-owned.

My company recently used Longway Broadband Services for their ISP, VoIP and payment processing…read moreexpertise. I wouldn't go to anyone else regarding these services.

From the owner: LBS have been providing reliable B2B local and national broadband, engineering, and technology…read moreconsulting services throughout the country for almost two decades. LBS provides three main functions: 1. Provide Telecommunications consulting (technology planning, wireless, wired infrastructure, etc) 2. Provide Value Added Business Services related to telecommunications connections (Internet, Phone, Cloud, Cable TV, etc) 3. Provide electronics distribution (TVs, Phones, security cameras, servers, laptops, computers, etc)

Dre and Emma are the ONLY REASONS ATT GETS AT LEAST 1 STAR…read more AT&T will never be the Bell South or the South Central Bell before bought by a billion dollar profit company of which Corporate doesn't give one___about its customers proven by the fact that there is NO WAY TO CONTACT ANYONE IN THEIR IVORY BAT MAN STUPID TOWERS! But, today, a Fiber brilliant technician, named Dre, saved this illusive company a 5 decade customer! Not his bosses , cause I never received the 1 phone call I urged Dre, to ask for in a text to him or her or them. Now, let me interject that my experience is NOTHING as my home didn't burn to the ground in a fire, or flood, or obliterated by heavy rain and wind. So being upset over ATT IS nothing. However, four the last 4yrs, I have been harassed with threats of suspension and actually suspending me with no warning because I didn't want to change to fiber. A 50+yr customer, and the last actual suspension was eve of our big snowstorm, no warning, leaving me with no internet or landline. Thank God I have never let them upsell me for TV and cell; otherwise, I'd be out bigger time. So Jan 9. I made an appointment, dreading it cause firstly most reviews are about techs NOT SHOWING UP with NO CALL FROM ATT TO let those poor people know. Also worried about possibly having to dig to bury cables and install junction boxes etc. And though the agents via phone or chat are extraordinary as they are sweet, pleasant,& sympathetic, they have been either misinformed or given disinformation cause no 2 ever give same answer. And we have enough of that from our new administration FGS! So, there was no way TO KNOW if need trenches or what. When Dre arrived, from moment stepped out of truck, my stomach began to settle. And he instantly could see no digging needed as there was already a thingy on one of our utility poles and he could give me a line to my house. Not the "Air" method, but i think "Aerial."Whew! Then he began the install, a little drilling, a little line threading, hole right next to where my copper was in kitchen, perfect. And about 3hrs later he goes to make the connection with the alleged terminal on my street, (but to make another 3 or 4 hrs later shorter storywise) and couldn't and went to another not far from my street, and then another, come to discover THERE IS NO FIBER AVAILABILITY IN MY AREA! ALL THIS TIME OF ATT TARGETING ME, AS THEIR GUINEA PIG "INVOLUNTARY CUSTOMER " (REAL THING) NO FIBER! But DRE was not going to leave me high and dry, with no internet or landlines and he went through their tedious process of trying to get answers so he could PUT BACK MY COPPER INSTALL. THANK GOD , DRE decided against cutting down copper outside wire before install. Then he was told to tell me that I had to call sales, CALL, and tell them to revert me back to copper. Swear, y'all know how it is. 25 minutes till got agent and SHE, EMMA, IS SECOND REASON I DIDN'T QUIT ATT. I was so angry, and she was so perfect, sweet, sympathetic, fast, and Dre was still working and the 3 of us were actually laughing. Emma and Dre are angels! Almost 8hrs Dre with me, AND NOT 1 SECOND OF IMPATIENCE, HUFFYNESS, NASTINESS to me or toward ATT as they let us both down. HE was even keeled, calm, comforting, pragmatic, resolute! I love him! So, ATT, IF y'all aren't too busy getting rid of your DEI programs as commanded by FELON 47, ACTUALLY, in person, call Dre and Emma and tell them. "THANK YOU and that you appreciate them." Perhaps, a very big raise, too.

They just lie to your face and tell you one price, and then jack it up on your bill. I was quoted…read more80 for internet - its 85 on my bill. will be going back to comcast - at least I know they are not lying to me.