Whole process was super smooth and fast after I checked in my vehicle. Oscar and the team handled…read moremy car beautifully. Edit: Had to call Oscar back in regards to some insurance issues. He took care of me, I appreciate his care towards his customers. Thank you!

Strongly Recommend! Oscar is wonderful to work with. Gave us a fair quote, delivered the car back…read morewithin the promised time and everything was perfect! This was an insurance claim and despite the insurance company wanting us to go through their preferred shop, this was by far the Better option.

I had to use their service again because a coward scraped my back bumper & did not leave a note! I…read morehave a 2002 Thunderbird that I keep in prime condition! Why did I come here because I know their work is superior, I'm grateful for their attention to detail. They did both bumpers as needed for cracks due to weather! Some ask why I didn't get a couple estimates, because my car is worth superior work & I know their quality of work they did on my Cadillac incredible job matching the paint! Worth every cent the only body shop I would go to in Henderson!

Great service at a reasonable price. Car came out looking good as new. Buffed scratch out and…read morefilled in rest avoiding expensive replacement.

dropped off my car and tell them to take as much time as they needed to do the repairs…read more not only did they do the repairs I asked for the car looks better than it did when I first bought it. I can't say enough positive things about this place. So long as I'm in the valley or driving distance of this business they will be my go to for anything automotive for body or paint.

Recently, while parked, another driver took a turn too sharply and struck the rear corner of my…read more2024 Toyota Tacoma, shattering the taillight and damaging the bumper. The at-fault party wanted to handle the repairs outside of insurance, and honestly, this turned out to be one of the smoothest and most hassle-free auto collision experiences I've ever had. I called to schedule an estimate and was greeted warmly by the receptionist upon arrival. My appraiser, Erika, met me right away. I pointed out the damaged areas, and she quickly inspected the truck, taking notes for a few minutes before stepping back inside. About five minutes later, she returned with a clear, detailed estimate. Since I was paying out of pocket (self-pay), I needed to cover a deposit--essentially the cost of the parts--before they could order them. Erika explained that once the parts arrived, I could drop the truck off, and the repair would take about four days. A few days later, I called to make the deposit over the phone using Zelle to avoid the credit card surcharge. The next day, Erika followed up to confirm the parts were ordered and expected to arrive by Friday or, at the latest, the following Monday. We scheduled the drop-off for that Monday, and true to their word, I had the truck back by Friday--fully repaired and looking great. Throughout the entire process, Erika kept me updated with a quick status call every few days, which made everything feel organized and stress-free. This was at one of only two Toyota Certified Collision Centers in the area, and the difference really showed. Professional, efficient, and communicative from start to finish--I'd highly recommend them to anyone needing bodywork on their Toyota.

Very professional both with great customer service and quality work. They are probably a little…read moremore expensive than other similar shops but you get what you pay for in this market. They got my project done well before the given ETA and the employees, specially the manager, were very knowledgeable.

Big shout out to Ryan for taking care of us for tint on our new Q3. If you want quality for a…read morereasonable price and amazing service this is the place you need to visit.

"This is just the beginning, not the end....."…read more The inevitable has come to pass; your vehicle will not move. You survived, but now have to pick up the pieces of what "was," your ride. Will that car ever drive the same way again? So many challenges and choices are coming. Will I even get the opportunity to drive the vehicle again. Wow, deep breaths. Calm yourself. The staff here have been so helpful and supportive in this challenging and stressful situation. We were referred to this body shop for insurance purposes. Unfortunately, this body shop in the past has been able to save some of our vehicles. The Versa in the past . And the Dart ! This time the Altima is not safe. Her days are over. The process of getting it all handled was very difficult and slow. The Gerber family helped with updates. The individual touch of making chaos low key was tremendously appreciated. We would recommend them to anyone. You can turn in the rental car here too. They truly handle it all.

My Aunt went to this shop as instructed by her insurance company. The shop is contracted with her…read moreinsurance and supposed to send up any estimate that is done, as part of the contract agreement between them. They did the estimate but then refused to send the estimate to Insurance, because she would not to sign their repair agreement on the spot. Even the insurance company called them to request the estimate and they ignored the request. My aunt is elderly and was just doing as instructed by her insurance company. However, this Shop could care less and just wanted to react negatively because she would not sign their repair agreement firm, authorizing them to fix her car. They should not be allowed to get away with this and nobody should use this shop. It just shows they have lousy customer service.

Super good service give him a call your money is wl spent you can't go wrong. I know he did my job…read moremore than expected

I wanted to give Rick the benefit of the doubt because he seemed like a good guy, but unfortunately…read moremy experience was very disappointing and I can't recommend his services. I was quoted a 10-day turnaround after paying a little over $600 upfront. After taking my deposit, Rick told me my vehicle was somehow unique and that he had ordered the wrong parts--even though he had my VIN from the beginning. This delayed the repair, and ultimately he stopped following through on the job altogether. I tried to be patient and even offered to work with him on a revised plan. He assured me he would "take care of me" and possibly help with some smaller repairs instead, but after making those promises he effectively stopped responding and missed deadlines. It's now been nearly two months, the work was never completed, and I am out over $600. I've filed a chargeback with my credit card company because I was unable to resolve the issue directly. Based on my experience, the pricing may seem attractive, but the follow-through was not there. I would recommend being cautious before paying a deposit with this vendor.

USAA Insurance "steers" me to Caliber Collision on Eastgate. To get a quote for a rear-end…read morecollision by a USAA member. Zero fault of my own. It was there to for a QUOTE ONLY. I get there and my damaged parts were removed and thrown in my back seat. I explained to them DO NOT open the trunk WITHOUT ME there due to the valuable items that I carry with me. Yep the trunk was wide open against my request. After my Facebook posting I got several calls with similar experiences.

Aside from their AC not fully working inside, everything was excellent. The young lady that helped…read moreus was beyond friendly. They kept me updated on the repairs and timeframe.

I chose this body shop based on a recommendation from Cadillac, but unfortunately my experience was…read morefar below expectations. My vehicle has been there since February, and throughout that time, communication was consistently lacking. I never received a single proactive update and had to repeatedly follow up just to get basic information on the status of my car. What's most frustrating is that after being told the vehicle was complete and ready for pickup, I arrived to find that the work was still not fully finished. The vehicle had to be taken back in to address items that should have been completed the first time. For a repair process that took this long since February and it is now May, a much higher level of communication, attention to detail, and overall professionalism should be expected. Based on my experience, I cannot recommend this shop.

I was in a car accident not too long ago and my mechanic recommended me to Auto Restore Specialist…read more Keven and the crew made this stressful process really easy and was more than fair throughout! They fixed my BRZ up for a very reasonable price and did an amazing job. They have great customer service and do the job just as great and in a fair timeframe. I would recommend anyone that needs body work done to come to Auto Restore Specialist!