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    Unique Global Travel

    5.0 (2 reviews)

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    2 years ago

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    Go Buses

    Go Buses

    2.4(53 reviews)
    15.4 km

    Go Buses and MegaBus both have a super convenient stop here right off the last stop on the D line!…read moreI'm thinking, "Why would I tack on an extra 30+ minutes to drag myself via public transit into Boston when I live West?" I feel for the unfortunate passengers who described their awful experiences! Thankfully I haven't had any bad issues or instances of contacting customer service. (Side note one of my friends visited me and wanted to extend her time off, she called their office and they changed her ticket immediately plus there was no extra charge!) Their prices also make weekend trips no sweat. Round trip ranging from $36-$70+. Plus I have a registered account and they are constantly running promotions and you accrue (100pts/$) for trips booked! Unlike MegaBus where you have to walk to the far reaches of the parking lot, Go Bus has their own dedicated Bus Check-in building. This is fantastic when you're freezing or melting outside. You need to enter and show them your confirmation e-mail. I have no idea why my e-mail randomly decides to filter out important confirmation orders so I was slightly panicking and hitting the "re-send confirmation" button before checking in spam. They assign you a priority number or queue for boarding. They also give you a complimentary bottle of water. Yay! I never drink the whole thing since I actively avoid using bus bathrooms... They usually stop in Alewife Station Cambridge beforehand so some of the seats might already have filled up! The chairs are average for economy coach. I attempted to use their wifi aboard, but it was so glacially slow (maybe everyone else was using it?), I switched back to 4G/LTE and used my phone as a hotspot. For the location alone, I'd say it's worth checking out. Definitely use Wanderu or some other app to compare prices since you might value other aspects like Port Authority drop off rather than curbside near Hudson Yards. I had about a 10 minute walk before finding Penn Station to take a more direct Subway to my destination.

    On March 19 at 10:30 am I got into the bus. I was about to seat in the front seat and the driver…read morestart to screen in a poor manner "Hey go to another seat". No explanation for why. I asked why and he kept screening that "another driver will be seating there". Which makes sense. I asked the driver why he was screening me and he responded "send a complaint" which is what I am doing. I do not deserve the poor verbal aggressive treatment. He should kindly say to me I am sorry the front seats are reserved for the second driver. Driver for bus 6781 the individual did not want to provide his name. I hope this review helps the company to improve customer service and provide training on how employees should treat people respectfully.

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    Go Buses - Go Buses at Newton 3/2018

    Go Buses at Newton 3/2018

    Go Buses - Go Buses station at Riverside 3/2018

    Go Buses station at Riverside 3/2018

    Go Buses - Reward Tiers, I got Silver after one round trip booking to NYC.

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    Reward Tiers, I got Silver after one round trip booking to NYC.

    King Ward Coach Lines - 27 passenger bus

    King Ward Coach Lines

    4.0(7 reviews)
    93.4 km

    King Grey nearly ruined our wedding day. We scheduled King Grey to run three laps from pickups…read morespots in Springfield to our wedding venue. After the first group boarded and say that was everyone, the driver took that as that was the whole wedding - and after dropping them off, he went home! We had 100 guests stranded at a hotel waiting on a bus that didn't come back. Neither the driver nor King Grey management provided a day of point of contact so we had no way of getting in touch. fortunately Michael's Limo (another nearly service) agreed to pick up the guests within the hour and saved the day. The worst part was that when I booked King Grey, they told me that other services in the area weren't "reliable". If only I knew they were talking about themselves! King Grey did refund me the full cost of the shuttle for the mistake (thus the second star) but I much rather would have had the wedding go as planned than have gone through this.

    I booked with King Ward for a grade school field trip, and experienced great service. The staff are…read moreprofessionals, and respond promptly via fax, phone, and e-mail. Our driver was a professional - friendly and accommodating. The coach itself was immaculate upon boarding. The DVD player worked well, and the seats were comfortable with plenty of foot room. Will definitely recommend them to friends, and will book again in the future.

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    King Ward Coach Lines - Boston strong

    Boston strong

    King Ward Coach Lines - 27 passenger

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    27 passenger

    Unique Global Travel - buses - Updated May 2026

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