Springfield is not my favorite place to travel, but I generally am pretty happy with the Peter Pan…read moreBus Terminal. Cleanliness is always a bit of an issue but the workers here are always nice and helpful. Last time I traveled through here I was trying to make a connection and even though I asked the wrong person, he pointed me to the right person to ask. The time before that, I missed a connection because of a delayed train and the workers made sure that I was able to get on the next bus still. Not my favorite place to waste time, but if I have to be in a train station, there are certainly worse. Food options available include McDonald's and Dunkin' Donuts.

worst ever! I have been trying to commute to and from work from Amherst to Springfield and back for…read morea year spending on average $800 + per month. The bus is NEVER ON TIME! I am ALWAY LATE! Whenever I say something to the driver about being 20-40 minutes late getting back to Amherst, they say "So? What do you want me to do?" This is after they change the routes and go to other stops first without informing the riders. My concerns and complaints are alway met with Aggression and Attitude and my emails go unanswered. THEY DONT HAVE A PHONE NUMBER TO CALL FOR A REASON! THEY DONT WANT TO HEAR FROM ANYONE ABOUT THEIR SERVICE OR THEIR DRIVERS! IF I COULD RIDE PVTA I WOULD!!!

We use Algonquin every November for a trip up to Montreal from the Connecticut area. Faisal is the…read morebest. They always accommodate our needs extremely well! We have never had any problems, and are looking forward to planning next years trip already!

We have used Algonquin for two years now for a senior trip to Virginia Beach and have had great…read moreexperiences. The price was very reasonable and the owner very accommodating. The bus was clean and the ride was smooth. All of our drivers were friendly and professional. I look forward to booking with Algonquin again.

Such a great service they give, drive was very professional, thanks Bethany Transportationread more

The best we got the Mercedes shuttle to Gillette Stadium was fun how the bus is party styleread more

I think the pvta discriminates and does not support the single mom population especially. They…read moreexpect things to smoothly and efficiently no it's not the case in reality the bus drivers are lazy and dont even stop the people with mental health from bullying

B43 going from academy of music Northampton to Amherst haggis mall.on 1/30/2025 the heating system…read morewas broken and it is blowing out cold air making everyone aboard sick

Terri Ann was wonderful to work with throughout the entire process from receiving a quote to…read moreconfirming final details. DATTCO was reliable, efficient and a great way to provide wedding day transportation for our bridal party and guests.

We can't say enough about the transportation Dattco provided for 110 guests on our daughter and…read moreson-in law's wedding weekend!! On Friday evening, Dattco's 2 beautiful 'Premium Coach' buses shuttled guests between the hotel and a Welcome Party on a regular back-and-forth schedule given to the wedding attendees. Then on Saturday, Dattco's 3 Premium Coach buses shuttled guests between the hotel and the wedding venue. Everything worked perfectly! The Dattco buses are modern and clean and the drivers were very professional, punctual and courteous. We got several comments from our guests about how great the Dattco shuttles were. The excellent service started during the reservation process several months before the wedding. The Dattco charter representative, Terri Ann Mason, has a wealth of experience in planning transportation for weddings and other events. She was a pleasure to work with throughout the process and gave us enormous confidence that everything would go as planned. Terri gave us excellent advice on which vehicles to reserve and how to design the shuttle schedules. Then when the wedding RSVP's came back showing higher attendance than expected, Dattco was able to allocate an additional vehicle to us for both nights. Another example of the Dattco charter operation's customer service: When a question came up the week before the wedding about the best location for guests to board the buses given the hotel's small parking lot, Kimberly Hawkins, a Dattco driver familiar with the hotel and the venues, answered all my questions and was very helpful.

Great on time service. Cars were clean and comfortable. The drivers were on time, courteous and…read morevery professional. We would use them again and again! They definitely lived up to their BBB A+ rating.

My family and I have been using this company's services for over five years now. They offer a safe…read moreand very comfortable ride. I can't overstate how relaxing it is to spend a few hours listening to classical music on my way to JFK! I am sure that you will be able to pick your preferred tune while the nicest chauffeur effortlessly navigates the traffic. Highly recommend!