My 2013 Jeep was diagnosed and repaired for an honest price, very happy and will use again as the…read moreneeds arise

I got a very reasonable price for the break job I requested for the quote for the job I will be…read morehaving it done for this job for sure

Jeff's mechanic destroyed TWO of my brand-new snow tires. Jeff called me and told me "two of the…read moretires you gave me are not any good". I found out from another, REPUTABLE tire company that my tires were destroyed by putting them OFF-CENTER on a tire-balancing machine. It cost me $500 to learn that Jeff will lie to your face to avoid accepting responsibility for his work. Don't go to Pullman Automotive.

Jeff really took care of my daughter's car. He was fair and honest. We will definitely be using him…read morefor all my daughter's car needs!!

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!

What an amazing mechanic and gentleman that started this new auto repair business . Chris helped my…read moresister in law when she was in an impossible situation and went above and beyond to get her car running again ! Great prices as well ! Excellent addition to the Cheney area !

Jeff was my life saver, when my car broke down after driving over to see my son. He answered the…read morephone and got me in right away. He drove to spokane to get parts. He is honest and a super smart guy.

Can't say enough good things about Jeff and his work. He is our go-to for car repair. The only…read morenegative is, he is so good that he is hard to get into at times in a timely manner. If you can wait, he is worth the wait for sure. We have lived in the area 13 years and I can't recall how many times we have had vehicles serviced by him. I would give him 6 stars if I could!

We recently had an issue with our Dodge 3500 pick up. It was towed into the shop. Within two days…read morewe had to pick up back in perfect working condition. Cannot thank these folks enough for their help their professionalism, their knowledge and their kindness. We would absolutely recommend doing business with Jim's towing and auto repair.

I called early this afternoon for a reservation for a Uhaul, gal said they only had 1 15ft truck,…read morequoted 29.95 and .79 a mile, gave her card and now it's .99, I asked why the difference and she said she made a mistake. The whole time on the phone you could hear a guy talking to her. End of the day I get a call from Uhaul reservation line saying the truck I had on hold they rented out hr later yo someone else! Very unprofessiona! Buyer Beware!

Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

Joe is unbelievable and an all around solid businessman. He goes the extra mile for customer…read moreservice and listens to what your needs are as a buyer. You have got to go check them out and support this dealership who values quality cars, excellent customer service and helping the customer find their best fit!

The owner is local and this business has been around for many years. He is very knowledgeable and…read morefriendly. Fair pricing and what better way to support your town. Honest and trustworthy!

These guys are amazing!…read more Requested a few services like tire alignment, coolant flush, and thermostat, as well as asked if they can install a tuner for my car. They got it done very quickly. They definitely take pride in their work and give a fair price. They said they unfortunately can't install a tuner, but left me a business to contact! To anyone who needs a new mechanic, I always recommend neighborhood auto! Thank you guys for your awesome work! I'll come back.

They did a great job and were finished within hours. But I cant help feeling that the pricing could…read morehave been better. I don't know much about auto detailing, any input would be appreciated?