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Unfurgettable Grooming

5.0 (3 reviews)
Open 8:00 am - 6:00 pm
Updated 1 month ago

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One of the best experiences I could have asked for-…read more This was my first time bringing in my 5 yo old husky and I was so nervous because he is insanely energetic, and quite a large dog but my groomer Zyanna was the best person that could have done the job as she owns 2 huskies herself. She was even able to trim his nails and he usually doesn't like his paws touched! I am so impressed by how well of a job they did and how comfortable they made me feel about the entire process from start to finish. I will recommend Zyanna over and over. Very sweet, very professional and obviously loves dogs. 10/10 experience.

I brought my dog, Bodhi, in for a routine grooming appointment and when I picked him up, he was…read moreyelping, crying, excessively itching, and clearly in pain. Once we got home, I discovered that he had been completely scalped in several areas -- especially the inside of his back legs and around his private area -- shaved down so aggressively that his skin was left bright red, irritated, and inflamed. The haircut itself was also extremely uneven and unacceptable. I repeatedly tried calling the business after noticing how distressed Bodhi was, but no one answered. When I finally got through, the front desk informed me that the groomer who cut him was a new employee named Rachel. I later spoke with the owner, Marissa, who made the situation far more difficult than it needed to be. Instead of immediately addressing the condition my dog was left in, she questioned whether the grooming had actually harmed him and insisted on speaking with my vet before considering a refund -- despite the obvious irritation and the condition he was sent home in. After multiple conversations, Marissa eventually stated that after reviewing the footage, they would issue a refund, which I did receive. However, during that same conversation, she claimed that "nothing went wrong" during the grooming and said the only reason they refunded me was because I told her I would leave reviews and warn others about my experience. The photos speak for themselves. No dog should leave a grooming appointment crying, itching, visibly uncomfortable, and shaved so aggressively that their skin is left raw and irritated. What was supposed to be a simple haircut turned into a stressful and painful experience for my dog, and the way the situation was handled afterward only made it worse.

Unfurgettable Grooming - groomer - Updated May 2026

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