My husband and I have visited this restaurant twice in the last couple of months. The first time our order was wrong and the food was cold. Tonight, although there were numerous empty tables, we waited about 25 minutes for a table. We waited quite a while for our order to be delivered. When it came, it was the wrong order again (both orders were wrong). We had trouble getting the waitress'' attention to send it back. She was having a very lengthy conversation with the table across from us. Finally, my husband spoke loudly to get her attention so we could send our orders back. We finally got our order and part of it was warm and part was room temperature. We will not return. read more

SUCH a bad experience last night! We used to be big fans of this location and ate here regularly for many years, but no more. We arrived at 8pm last night with the intention of sitting at the bar for dinner and watching some NCAA basketball. When we walked in, the bar seemed full, but we spied 2 empty spots at the corner so we grabbed them. One of the 2 bartenders gave us 2 cloth napkins to use as placemats on the bar, he handed us menus, then he left to serve other customers. As we started looking at our menus, we realized that only half the bar was actually full of people - the other half of the bar was full of dirty dishes, glasses, and leftover linens that had not been cleared after the previous (many!) customers had left. We looked around the rest of the bar area and realized that LITERALLY every high-top table that didn't have customers seated at it was piled with more dirty dishes, glasses, and used linens as well. Spilled tortilla chips littered the floor throughout the place, and chairs around the high-tops were abandoned at whatever angle their last occupants had left them. The whole place looked like it hadn't been bussed in about 2 hours. GROSS! At the same time we were noticing all the dirty tables, we realized that there was a faint, very off-putting sour smell in the area we were sitting, almost like old pickles that had been left out in the sun, an old gym bag forgotten in the trunk of a car, or sewer gas? GROSS #2!! As we were trying to figure out what was causing the offensive smell, we watched another couple walk up to the other side of the bar (the side that was devoid of people but filled with dirty dishes) - they stared at the mess for a moment, presumably trying to figure out whether anyone was still sitting there. When they realized not, they then looked around to identify a bartender who could clear some space for them. When the bartender finally noticed them standing there, he came over to them - but instead of properly clearing the mess around where they wanted to sit, wiping the counter clean, and giving these customers a refreshed space at the bar, he simply lifted the pile of dirty dishes and glasses that were in front of them down to the lower level of the bar (still right in front of them, where they could still see the dirty mess), then he plopped down 2 new cloth napkins/placemats for them ON THE UNWASHED BAR. GROSS #3!!! Three GROSS strikes and you're out, Uncle Julio's! Between the unappetizing mess we saw littered throughout the bar, the bad smell, and the very questionable cleanliness practices of the bartender that we observed as he served the other couple, we were DONE - so we quickly left and headed back to our favorite neighborhood pub, which is where we probably should have started in the first place. What a disappointing experience. This is clearly a MANAGEMENT issue - Uncle Julio's, if you don't have enough staff to keep your tables bussed, then CLOSE OFF a section of the restaurant so your staff can focus on delivering good service to the rest of the place! (Heck, if things are in a jam like we observed last night, then get in there and bus the tables YOURSELF! During the 20 minutes we sat at the bar, we saw NO managers come into the area - where were you?) If your staff isn't following restaurant hygiene best-practices or they're not aware that a clean environment is an important component of a positive dining experience, then TRAIN THEM BETTER! We understand that it's a tough labor market, but what we experienced last night would have been TOTALLY AVOIDABLE with better manager engagement. (Except for maybe the bad odor - we're still not sure where this came from, but it certainly didn't help things last night.) In any case, we used to LOVE this location, but sad to say that after what we saw (and smelled) last night, we won't be back. read more

We waited at our table once seated for 10 min without being waited on. I went to the hostess to let them know, they said they would work on sending someone over. After another 10 minutes we still had no service, we let the hostess know she apologized and we left. Both hostess were friendly, disappointed in the rest of the short experience we had. read more

Slow seating, Chips were stale and cold, service was slow, Beans and rice were cold, Ordered Beef Fajitas and there was only 2 small slices of pepper and practically no onions on the grill platter. I quit going there about 5 years ago but decided to give them another try, big mistake. Place needs to be freshened up and the sign needs to be repaired outside. read more

This is some of the better TexMex in the Dallas area. In San Antonio I would be more inclined to go 3 stars but that would not be fair. Highly recommend making reservations ahead of time through their website. It will save on wait time and improve your experience. Their staff also appear overworked. The service was not spectacular but so many places nowadays are understaffed. The food was good and the chips and salsa in my opinion were very tasty. I liked their lunch plates as they seemed to save a few bucks. read more

Uncle Julio's Allen - Carnitas lunch fajitas - Mexican Near Me - Allen, Texas

2/17/24: We sat at the bar. Kate was a great bartender and hostess. We had chips and salsa while our order was being prepared. The bar area and the bathrooms were very clean. The food presentation was great, and arrived piping hot. There is ample parking in front of the restaurant. read more

Uncle Julio's Allen - Taco and enchilada plate with queso. - Mexican Near Me - Allen, Texas

I chose Uncle Julio's to celebrate a dinner with my husband, adult son & daughter. We'd dined there a couple of times in previous yrs & I enjoyed it despite it being more Tex than Mex. This time? Not so much. The steak Nachos were flavorless & the meat was chewy. My ground beef Enchiladas were salty, that's it - no flavor, no other flavors, just salty, oily & cheese. My daughter's shrip/crab enchiladas were runny & flavorless with thick jalapeño wheels providing the only source of flavor. My husband's entree included a ground beef taco that he said was good, however, he found his beef enchilada to be similar to mine. Our son (who'll eat anything) rated his chicken enchiladas "decent ". We all agreed the best offering was the rice which helped make the flavorless Pico/Cabbage mixture palatable. I was so disappointed I refused my family's last ditch effort to salvage the outing wirh a Chocolate piñata & was just ready to leave. Service was slow (more than 20 minutes to receive our appetizer & another 10+ min for our entrees). Our waiter was gracious, but seemed to lack knowledge/ confidence or both. Maybe he was new? The menu has changed-unfortunately, so has the quality. Granted, it was very busy, but Saturday evenings usually are in restaurants. We don't plan to return. read more

Great food. Great service great atmosphere. Love this place. We go for special occasions since its so far from us. Love it.

Today i went in to eat dinner and i got sat with the server named Bear. It was super delightful environment that he had set when i came in! I hope to be sat in his section again next time ! The food was also super amazing! read more

Quality control on food leaves little to be desired. The chips were the consistency o confetti with a few whole chips on top. I ordered a shredded chicken and beef enchilada, the chicken must have been so shredded that it was completely nonexistent. There was no chicken at all. Our server never checked on us. I had to flag down the hostess in order to get a manager. When the manager finally made her way to us she did comp the meal but the night out was done by that point. Would not recommend coming here. Go to Rosa's cafe for the same meal but cheaper. read more

This location is clearly well managed. Solomon checked on us twice and made sure everything was perfect. The food was hot, service was prompt, and the staff genuinely looked like they cared. read more

Waited 30 minutes for my take out order. Got ignored from everyone inside when I went inside to follow up. Finally just cancelled the order. What a mess this place is now. read more

We've never been to this location, and since we're still getting moved into our new home in McKinney we decided to check it out! They were really busy but we found seats at the bar and enjoyed a swirl margarita so the 20 minute wait went fast! Our server was great & the food was amazing! The portions were huge, too! Met the manager who walked around the bar and dining room the whole time we were there. 2 thumbs up read more

Uncle Julio's Allen - Shrimp fajitas, Combination platter, swirl margaritas - Mexican Near Me - Allen, Texas

Went in for brunch on New Years day and had a great meal. Brandon provided great service in the bar.

Terrible service, prices were insane for no reason. Asked for a manager and waited but one never came. Will not be back. Save your time!!!!!

I absolutely love uncle Julio's and I order it at home a lot through DoorDash. I ordered the chicken fajita quesadillas, which were absolutely wonderful, but I ordered a side to refried beans and they were nothing but water. It was the first time I'd ever had an issue with uncle Julio's. I cannot attest to the service this particular time, but their service is normally wonderful and the ambience is always amazing. read more

Unfortunately, there seems to be a water leak and mold issue at this location from the extent of stains seen around all air vents, and a large mold patch on ceiling above our table. We looked up because water dripped on my husband's shoulder, then continued to drip on the booth bench after he moved. It's clear that this isn't new, but has been going on for a long time. Alas, server pretended it wasn't happening until handing us the check. read more

Uncle Julio's Allen - Ceiling above our table - Mexican Near Me - Allen, Texas

Love the margaritas and the fajitas are spot on. Omar took amazing care of us. Definitely love coming here and truly enjoy the food and experience read more

We went today (Sunday) at 5:30pm and told the host there are 5 of us. The place was fairly empty and he asked if we have a reservation and we said no. The host then said we have to wait 45 minutes because they only have 4 servers. We left and ate elsewhere. read more

Best Texmex food i really liked the food and the service. The restaurant is amazing the atmosphere and ambiance is just perfect.

We recently ordered through Door Dash. Delivery was prompt. The food, however, was not as expected. The enchilada dinner was so salty as to be almost inedible. The accompanying beans and rice were also excessively salted. We will find another option for delivery. read more

I was quickly contacted by the Uncle Julio's team and gave them another shot this weekend, it was a great experience! Our server was Brian and he was awesome. Our chicken/beef fajitas were cooked perfectly this time. We also tried the white queso with ground beef this time and oh my goodness, so delicious! Probably the best queso I've ever had to be honest, I liked it better than their regular queso. I look forward to dining here again soon! read more

Uncle Julio's Allen - Mexican Near Me - Allen, Texas

This place is consistently a staple with amazing food. I usually purchase the combination fajitas with steak and chicken, but this time I purchased the steak only. It's always enough food to split the meal in half and enjoy the rest of the food later. Every entree comes with beans and rice as well. I opted for black beans without pork. It was delicious. I'm happy I can go to any of their locations and have the same great food. I can't wait to go back! read more

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I attended a luncheon at Uncle Julio's Allen with about 20 other ladies. We were given one server for our entire party who was rude, discourteous and would disappear for long periods of time. When I approached management with feedback about this issue, he stated that our party "trickled in", thus his decision to only give us the one server. That was his entire response. Please note, most of the party was at the restaurant within 15 minutes of the reservation time. Regardless, this was unprofessional and unhelpful in our current situation. After that, the waiter became aggressive and started slamming down drinking and throwing checks. When I asked him to please stop he started exaggerating his movements to set things down slowly, so as to mock us. I haven't had a dining experience quite like this. I won't be returning. When I asked the assistant manager for the GM email he told me he was the GM. When I asked him for a regional manager's contact information he gave me a fake email address. read more

I come to this location quite often and haven't made it completely thru the menu, but haven't found anything I dislike yet. I was asked if I wanted to start with their Mixed Berry margarita of the month. Sounded delicious, if only I drank alcohol. Someone that does, would sure love it I'm sure. I did enjoy my Topo Chico with lime tho. The honey habanero shrimp is by far my favorite to start with. For my entree' I ordered the mixed fajitas and added on the Lobster. The Lobster they told me is only for a limited time so for only $20 more I couldn't resist. Asked my nice server for a to go box (I don't remember her name but she had mentioned she had been working all day) Sweet as can be for being there all day (-: She mentioned the churro cake and sold me on that too. It was Amazing! I'll have to try the chocolate Piñata one day when I go in with my family. It always looks to be yummy and a lot of fun. Great staff, great food! Nice location. read more

I had placed on order on their website for steak/chicken fajitas. The order arrived early (yay) but I only received the meat and rice/beans. They forgot all the fixings! As you can imagine, I was very disappointed because I love Uncle Julio's. Since they use a 3rd party delivery service, I figured there was no way to get the rest of the order but I decided to call the restaurant anyway. Well, to my amazement, the manager offered to deliver them himself! I couldn't believe he went out of his way to make sure I had some great fajitas for dinner lol This place not only has excellent food but also exceptional customer service! Give it a try! read more

Uncle Julio's Allen - Mexican Near Me - Allen, Texas

I love the colorful decor of Uncle Julio's. So much to look at! Warm inviting fireplace on the patio and festive music make a pleasant environment to dine. My server was very friendly and attentive, the manager made a point to stop by, great customer service. The salsa has a nice roasted flavor. I got the Tex Mex Combo, it was delicious. Served with a chicken and beef enchilada and a crispy taco rice and beans. Everything had a very good flavor, I really enjoyed it. Que the food coma. read more

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Stopped in during happy hour and sat at the bar. Waiter was slow to greet me and only had a few customers. I ordered a rum and coke. He brought chips and hot sauce. After a while I ordered another drink. He finally brings the next drink which was a margarita. I explained I had a rum and coke and he argued I was wrong. I quickly asked for a check and was presented a bill for 11.37 for one rum and coke during happy hour... I paid the check with no tip. Should have consulted the manager...but hoped I would forget about it...its been a few hours and I am still upset. I go there all the time and didn't realize their score on Yelp. That score is a disgrace for such a nice place...Hope management can get this under control... read more

I enjoyed all of the food here and I also had a great $5 sangria twist margarita. They have good fajitas and beef enchiladas. The beef enchiladas were better than enchiladas I've had from other restaurants. The quesa-birria appetizer was delicious but it was missing the onion and cilantro on top which is essential for quesa-birria. read more

Uncle Julio's Allen - Quesa-birria - Mexican Near Me - Allen, Texas

One of the Best Mexican Restaurants in the DFW area!! Beautiful restaurant with a nice atmosphere!! The food is more than delicious and the drinks are really good!! I had the margarita made with a top shelf liquor and it was The Boom!! And of course the food was Awesome! read more

Uncle Julio's Allen - At Uncle Julio's for Sister's Birthday! - Mexican Near Me - Allen, Texas

Fun family friendly establishment. Very busy but spot on attentiveness and service. Food was good and always consistent. Short wait this visit but nothing outrageous. Always good for a quick meal, voice to home. read more

Horrible experience! It was our first time dining at this location we usually dine in at the new Frisco location and never had a problem. We were in the area doing some shopping and stopped by for a bite to eat. Upon walking in I could already tell this was an older location with the lack of up keep. We requested to sit towards the back because I noticed there was a fire place. As we were guided to the back, you could smell a strong Odor of methane gas coming from the restroom smelling like straight up sewage that should have been my first red flag. We order the fajita to share when they hit the table the "Sizzling fajitas" were not sizzling and the meat had an odd flavor to it as if It was soured. I went to bathroom and as I was approaching I saw something in my peripheral vision looked over and OMG! I saw the biggest RAT! I've ever seen! Oh HELL NO! At that point I was floored! Never Ever coming back to this disgusting location and I will be contacting Health/ Code Enforcement worst restaurant experience ever! read more

Had great service here for a graduation celebration. Waiter was attentive and food came out quick!

Never again Raw chicken and tortillas Overcooked steak Served in broken dishes Fajitas for 2 $65 all in no alcohol read more

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Really changed to two female bartenders are in over their head. Poor drink quality and poor service

Today I met my siblings here for lunch. I had not been to this particular location. It has a very nice ambience, very large and clean feeling. Our waitress was very attentive and personable. I had the mushroom street tacos, and they were excellent. They came with a side of rice and my choice of beans. I chose the Charro beans. Their flavor was excellent with lots of bacon. I ordered iced tea, and it tasted freshly made rather than as if it had been sitting in the kettle for hours. It was an enjoyable experience, and I would return. read more

Uncle Julio's has gone way down! When are they closing the Allen location. Last tome we were there the food was not that good! Had friends in that wanted to eat there. We got there at 835 Sat at the bar no bartender waited about 845 the bartender comes over to said were closed, It 835 it's Father's day we close at 9 and we are closed now. read more

Used to be great! Ordered steak quesadillas and got steak fajitas. Manager was not helpful or willing to fix. Never coming back.

I have been here a few times and as always this place does not disappoint! Great food and drinks! So happy you can make reservations because that is a life saver! The only downside to this restaurant is it is very loud and you sometimes have to yell to be heard by others. The staff is great and very attentive to you. Looks like they updated there menu's! read more

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Had a great experience here last night. The food was great, my bourbon old fashioned with Basil Hayden bourbon was expertly made, and the table service was good. No complaints! read more

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