The food was amazing and Tanny our waitress was amazing she was very attentive. We ordered shrimp and grits, wings and a mushroom and Swiss burger some sweet potato fries. read more

I was able to visit this place again for another work function and once again they did not disappoint with the meals read more

Uncle Hanks’ Hideaway - Quesadillas, sliders wings - American Near Me - Miami Springs, Florida

Super cozy, key west vibe! Very good food that is cooked fresh. The waitress was very kind and told us about the Rooster that lives there. We were sat immediately on a Monday night. read more

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Food took forever to come out. so i watched to rooster on top of the coffee machine. when food came out my friend had to send her top bun back, just to receive a burnt one in its place. When we spoke to the owner he did not want to hear our complaints. I said we were not asked how our burger was to be cooked he said what do you want me to do come out here and ask how they want it cooked. The chicken for my son was old and refried. Again we wanted to express our concerns but the manager did not want to hear it he just wanted us to leave. when i explained we lived in the area and he should want to hear the complaints he shut us down. I told him he will be out of business treating customers like that. He stated he has been there for2 years so I stated it's Saturday night and you have 3 customers that included me. I have never been so angry leaving a place. read more

Uncle Hanks’ Hideaway - burnt hamberger and bun. tasteless, - American Near Me - Miami Springs, Florida

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This place is a hidden gem! Discovered it during a holiday party. It was a very relaxing vibe with live music, great service, and food was delicious! The Tuto's tumba burger with guava sauce and the ropa vieja Mac n cheese are highly recommended. read more

Uncle Hanks’ Hideaway - American Near Me - Miami Springs, Florida

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What a nice hidden spot in Miami Springs. It was a sweet outing for my mom from the ALF. She thoroughly enjoyed it. The cock that likes to hang out in the sitting area was great entertainment. I had the chicken and waffle. The waitress, a newcomer from Michigan, became family before we left. I understand it's mostly an ice c ram spot but there's more in the menu. An enjoyable morning read more

Tanny is the best server! The environment is so cozy! You can even see their house rooster, a mama duck and their babies, their outdoor seating is just so chill and fantastic. I felt like I was in The Keys. Definitely come here for good priced food and drinks. read more

I've been to Uncle Hank's Hideaway before with my partner, with friends, and even students, and while service has been slow in the past, I've never experienced anything like this. Our total bill came out to $49.99. I ordered Hank's burger (medium rare, no cheese) with sweet potato fries, plus nachos with grilled chicken and added guac, and two mimosas. The food took well over an hour to arrive. When it finally did, the issues started immediately. The nachos came out cold, the chicken was cold, and the cheese looked like it had been melted but may have been left somewhere to cool down and harden. The guacamole we requested was entirely missing. At that point, we called the server over, sent the nachos back, and asked to cancel the burger so we could leave and eat elsewhere. The server reassured us not to worry and said the meal would be taken care of. A few staff members also came by to apologize for the wait and said we would have our meal covered. About 10-15 minutes later, the burger finally came out, and it was undercooked (rare instead of medium rare). At that point, I didn't even want to argue since we were told the meal would be comped. After finishing, we couldn't find our server, who had not been back to check on us ever again, so we went to an employee to pay for our drinks. We told him we would like to pay for our drinks, and he said not to worry about it. They even offered us free ice cream, which we politely declined. We thanked them and left. This is where things took a completely unacceptable turn. A few blocks away, the same man who told us not to worry about the drinks sped up to us in his white pickup truck, pulled up, yelled that we hadn't paid, claimed he had our license plate, and threatened to call the police. We tried to speak and explain to the man what had happened, but he called us profanities, liars, and sped off. We immediately called the restaurant, and it appeared to be the same man who answered. Instead of listening, he continued yelling and threatening us, refused to hear our explanation, and hung up. He even texted my phone, continuing the threats and demanding full payment, despite us offering to pay over the phone and explaining everything clearly. We drove back to the restaurant to resolve it in person. The man who confronted us never showed up, even though we specifically asked for him. Our server then told us she had already paid for our meal herself, which only added more confusion. Another staff member stepped in and initially tried to charge us the full bill until we explained everything again. The story then changed, that only the nachos were comped, and there was even an attempt to misrepresent the situation to a manager in Spanish (which both my partner and I understand), contradicting what we were just told. At that point, we paid the bill, had the nachos removed, and left to be done with the situation. What's most upsetting is not just the long wait, the cold food, the missing items, or the incorrect cooking. It's how this was handled. We made multiple attempts to pay, both in person and over the phone. Being chased down the street, yelled at with accusations, and threatened over a situation caused by poor service is completely unacceptable. I've supported this place before, but after this experience, I can't recommend it to anyone. Please be warned, this wasn't just bad service; it was a complete breakdown in professionalism and basic respect for customers. read more

Uncle Hanks’ Hideaway - American Near Me - Miami Springs, Florida

I'm going to give this restaurant a *slight* benefit of the doubt because besides servicing normal tables, they also had a private event however they should probably reconsider that strategy future-facing. Let's start off with the positive (of which I wish there were more) the location is very convenient and the restaurant has a nice ambience. The weather probably contributed a little to this but it was a nice outdoor setup and the music was great. Unfortunately that's pretty much where the positives end for me. They should brand themselves as a Cuban pizza restaurant, as that is more than 50% of the menu. There are no entrees, there are appetizers, three types of burgers and a menu full of sides. Okay, fine they're not Cheesecake Factory but on a limited menu I'm going to expect everything to be done well. The wings were probably some of the worst I've had in recent memory. There wasn't any discernible flavor besides chicken and oil. No seasoning whatsoever. I will say, my friend had a burger that she said was good. I wouldn't know, I didn't try it but I'll take her word for it. Let's talk service. The food came out. One. Plate. At. A. Time. And it wasn't a short amount of time between them, by the time the last person got their dish, everyone else had finished their meals. We would ask for something simple (the cilantro sauce mentioned in the menu) and were met with blank stares. After asking for our check, our server charged one of us and then inexplicably left to service another table. I understand that this is a newer establishment and this is why I'm giving the benefit of the doubt, but they have a lot of kinks to work out. I wish them well but I have no intention of returning. read more

Uncle Hanks’ Hideaway - Chicken wings - American Near Me - Miami Springs, Florida

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Parking is tight. Open outside restaurant concept. Polite people working here when we walked up to the front. We showed up for lunch. I didn't know what to expect. We were the only ones here. Yes it's hidden away. Service is polite and quick. Menu has assorted food items. Burgers and such. I would like to check it out when it's busy. Prices are in line for the area. Bands on the weekend. If you are in the area check it out. Love the roosters! read more

We enjoy eating here for the food, the ambiance, the live music, and to support this fine local establishment, owned by a local person, not a corporation. I especially enjoy the fish entree with the vegetables. read more

My college buddy that lives in Miami Springs chose this location for lunch for us today. This place was originally known as Crackers, then it was known as the Alligator shack. Now it is under new management as Uncle Hank's hideaway. We sat outside in the tiki area in the shade, along with the breeze and the fans it was a pleasant day to enjoy lunch outside. Ampy that waited on us and made recommendations did a great job. What we ordered was delicious, the fried chicken sandwich and we also ordered the fried chicken with avocado. We had a few beers and my buddy from college also ordered the carrot cake, which he said was delicious as he did not share with me. We will be coming back in the near future for lunch here again. read more

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Hey guys. As you know I always say be your own judge and use your own judgment...so I haven't seen my bestie lil sis in about a month we both been traveling ... we decided to catch up and grab a bite to eat and we had been here before and it was good actually good... So what happed Uncle Hank... time to get the abuela up in here cooking .... food was better when they first opened; today we had the fried biscuits starter they were burnt and overdone... and then we tried the chicken and waffle and the waffle was in the well cooked side... To say the water was honestly the nicest thing is an understatement but a true one.... Get it together Uncle Hanks... I may be back and checking to see if you've improved. ... if your kitchen person is too heavy handed then they shouldn't be cooking .. it reminds me me of that thingy my dad used to say "if it's bad it'll be covered in a butter, sauce or burnt" ... lets not go down that route... Everyone y'all know I say it as I see and taste it ... you be the judge ... peace out be safe read more

The food came out burnt, and took forever to come out, and when I asked the manager why it was burnt he said "what do you expect us to do, ask every customer how they want their burgers cooked?" WHICH IS WHAT MOST RESTAURANTS DO BTW. So unless you wanna pay 20 dollars to eat a hockey puck between 2 buns, don't go here, just let this place go out of business and let something better take its place. read more

Super good environment with inside and outside seating. The menu has a good variety of food including American style food, burgers, Cuban pizza inspired by tio colo a Miami/Hialeah favorite. The deserts were clutch too don't hesitate to pass by and show some love to this family operated local joint. read more

Uncle Hanks’ Hideaway - Brisket nachos were on point ! Very well portioned! - American Near Me - Miami Springs, Florida

Amazing place food was great service was excellent Julie was great and the ice cream stand was awesome for dessert don't miss out on this great place read more

This is the third time we go to Uncle Hanks' Hideaway and each time the food and service is great! Ampi has been our server during all our visits and she has been amazing each time! We usually sit outside since the weather has been nice. But if it's a little hot, they have fans! I'd recommend it if you can. My husband and I will continue to support uncle Hanks'. Oh! And don't forget to try their Tuto's Timba burger. It's amazing! read more

We were the only customers there. It took 30 minutes for an overcooked cheeseburger and grilled chicken sandwich. I was supposed to get the tots and my boss the fries. It was backwards. The cook came by and said he doesn't read the tickets and made a fried chicken first. He realized his mistake and started over again to make the grilled chicken. Looks like fun place for kids as an ice cream and candy store. read more

Wonderful ambiance, location, and delicious food. I loved the Florida Keys vibe. Highly recommend!

Greek salad looks great. Boss said chicken was cooked well. Chicken and waffles are on point. Will definitely come back next time I'm in town. Maybe I'll try the deserts too. read more

Really good food and great dining experience. Ampy was great and provided quick service!

Came to in to Uncle Hank's for dinner today and let me tell you, it was amazing. I had the chicken wings with a side of fries and by recommendation of my amazing Ampi I had the carrot cake for dessert which is hands down the best one I've ever had. If you're looking for amazing service, with amazing food where they make you feel at home, I highly recommend them. If you do come, make sure to ask for Ampi as your waitress. You won't be disappointed. read more

Place is great and food is amazing... people working there we're great... all around great place

We had a large party of 8 with 5 kids and the staff were SO patient and kind. We went early and were flying out the next day so wanted something close to our hotel, but good food. It was perfect! Everything came out fresh. three of us got the avocado chicken blt and it was perfect. The kids got pizza (SO good!), chicken fingers, grilled cheese and sliders and all loved them (and they are picky). The staff was patient as we took a long time to find the table we wanted and to order. such a great find- check it out! read more

Our experience was fantastic there is entertainment for kids, the patio feels and looks great, and the food is delicious. The waitress was really great to work with. This was an incredible hidden gem to find. read more

Really rotten that yelp shows only the 2 star review and leaves all the rest which look to be 5 star reviews in the "un recommended review area". How is it possible to only post the 1 negative review? Is it because they don't pay Yelp? This restaurant is new in the miami springs area and it's a gem. Was able to visit on my last trip and super impressed. Food is awesome and love the ambiance. They even had a live band when I was visiting. Yelp should do better than to hide all of the positive things that people in this community are saying. Be better yelp read more