I came here and paid to get my driver's license renewed. I never received it so I called and they…read moretold me to come back in. I travel a lot for work and when I eventually made it in, I was told by the extremely rude woman working there that I'd have to pay for it all over again because it had been longer than a month.

I used this service to renew my expired car registration. I was in and out in less than 10 minutes…read more Awesome

If you ever need a quick and inexpensive tags, this is the place! Friendly staff to go along with…read moreit!

Of course I waited until the last day of the month to get new tags for my car- AND I couldn't stop…read moreby until 4pm so I was worried it would take forever. Not so. There were four people ahead of me in line and I was still helped and out the door in less than ten mins. I guarantee if I went to the DMV at 4pm (not sure how late the DMV is even open until) on the last day of the month I would've waited hours. The staff was so friendly and helpful and even apologized for the wait (what wait??). I paid a bit more for convenience but it is WELL worth it considering I still had a ton of errands to do after.

these folks are always fast, friendly and super helpful. my time is valuable and it is worth it to…read moreskip the states dmv line!

Came in today with my mom for her driving test, and the experience was honestly uncomfortable from…read morethe start. The employee who helped us came off very unwelcoming--more of a "what do you want?" attitude rather than anything friendly or professional. When asked for her permit, we explained she had just completed her knowledge test online a few days ago and hadn't received the physical card yet. We tried showing the confirmation email, but he insisted that the knowledge test wasn't the same as the permit test, which is simply incorrect. He argued this point pretty rudely instead of trying to help or clarify. I stepped in to explain that she had already taken the test (and even attempted it at another location before), but the way he responded and the look he gave was very unprofessional and honestly unsettling. We stayed polite the entire time and were just trying to understand the process, but the interaction felt unnecessarily tense. We ended up leaving and going somewhere else, where everything was handled calmly and professionally like it should have been from the beginning. Definitely not a great first impression.

After reading all the instructions on shipping our vehicle I really thought it was going to be…read moreimpossible. I was surprised to fine the whole experience was hassle-free. Book an appointment to for a more efficient experience. Be sure you have all required paperwork , that your car is detailed prior to shipping, that all your items are out of the vehicle, and that you are at or less than a quarter tank and you should be A-okay! Everyone here treated us with courtesy and were beyond helpful. We were in and out within an hour.

Excellent service! They inspected and got my vehicle ready for shipment in an hour. I thought this…read morewould be a grueling process, but if you follow their instruction on the worksheet then it is easy peasy. The waiting area was clean and comfortable with free coffee. They were all friendly and very professional. Again, thank you!

This is a review for the DMV location at University Center on Ingra Street…read more I had to renew my Driver's License, and decided I'd go all fancy and get a Real ID, so I checked their website to see what documents I'd need, and that's where I discovered you could make an appointment. I didn't know if having an appointment would get me seen any faster, and the next available appointment was 3 days from when I booked, but that's ok, as my license doesn't expire until end of March. The emailed instructions said to check in at the information desk, or one of the kiosks. I put in my phone number as instructed in the email, and it printed out a ticket number. I rolled my eyes aggressively at it, thinking "I could have just gotten a ticket number from the regular machine" HOWEVER, the actual second the ticket was printing out, my number was actually being called at the booth. And I also got a text message too. I go to the desk, and Shiela/Sheila was super helpful. I had an eye test, I had to answer a couple of questions, provide some documents as proof of where I live, and my Legal Permanent Resident card, and that's about all she needed, despite the fact that their website told me I'd need to bring Birth Certificate, proof of name changes etc. I in fact had a big fat envelope full of stuff, "just in case" I'd rather have it and not need it, than need it and not have it. I paid my $40 and got a receipt, I think that's pretty good for Real ID. I was then directed to desk number 1 for a picture. The lady at desk number 1 was also very helpful and sweet, and she had an awesome sleeve. She checked my receipt, took my picture, even told me it was an awesome picture (I appreciate the kindness) and printed my temporary license telling me my full license card would be mailed and I'd have it in 2-3 weeks. All in all a painless experience, compared to previous visits where I've waited a very long time. Even this office seems a lot cleaner, airier, just more pleasant all round. I think back when I passed my drivers test, I took it over at the old location by Spenard. Anyway, so yeah, in and out in 15 minutes, I don't think you could beat that, so I recommend making an appointment for sure.

Downgrading my 5-star review for the DMV, sadly…read more The new location is massive and service is usually fast but...their are definitely some process issues that need to be fixed: I arrived 5 minutes early for my RealID appoint which I made weeks in advance. I got a text message the day before reminding me of this appointment and saying I needed to check in at the kiosk. So went right up to the kiosk (5 minutes early) and it gave an error, saying I was trying to check in to early, and that you can only check-in up to 10 minutes before an appointment. Huh? To make sure I was being gaslit, I re-checked my watch, and it was now 4 minutes before my appointment. 4 is less than 10 right? RIGHT? So I went and waited in line for the front desk. The snarky clerk wasn't listening to anything I was saying and simply said "Do you have a D1?!" And handed me a form to fill out. TIP: if the D1 is required...maybe have me fill one out online when I booked this appointment eons ago? I filled out the D1, and waited in line for the front desk again. I handed the D1 and the clerk didn't even recognize me. He asked if I was checked-in. I told him the whole reason I filled out a D1 is because he said I had to fill it out in order to check-in. He checked me in and I was instantly served. The process was pretty smooth from that point on. Except for one MAJOR thing: They took my driver's license, and stamped holes in it that read VOID. In return ,they gave me a printout on a piece of paper...that is ONLY good for showing cops when are pulled over. In a town like Anchorage where you ALWAYS need your ID for any and all alcohol purchases...I guess your option is to carry your insanely-valuable passport around with you until you get your RealID in 4-6 weeks? Y'all, there's gotta be a better solution to this. Here are two ideas: Idea 1: Let me keep my ID and have my ReadID shipped to the DMV. Send me a text notification when you have the RealID, and I can come in with my (non-VOID'd) ID and swap it ou. Idea 2: Get a printer to make IDs INSTANTLY, like so many DMVs in the lower 48 have. This current system just totally sucks. Choosing between carrying my Passport around and dealing with the crushing anxiety that I might lose it...or carrying a piece of paper and not being able to consume ethanol for 4-6 weeks...is a rough dilemma!

We just needed to renew our registration and get new tags. Literally took less than five minutes…read moreand we were already putting the new tags on our car. You pay an extra $10 but it was a Friday afternoon on the last day of the month and we didn't want a ticket (and also did NOT want to spend hours at the dmv). So worth it.

I called in to ATA looking for some help. I simply wanted to understand what they did and see if it…read morecould help me in my endeavors. I am from AZ and know absolutely nothing about trucking or AK, especially nothing about trucking in AK! I wanted to learn though and thought who better to help me than the ALASKA TRUCKING ASSOCIATION?? The lady who answered the phone was blatantly rude to me the entire time we talked, accused me of calling in multiple times wasting her time and then hung up on me. This was the one and only interaction I have ever had with ATA and I am very disappointed. I really wish I knew more about the group, maybe my opinion would be different, but the lady wouldn't give me any information. Don't call into to this place if you have questions about trucking, they'll blow you off and accuse you of being a waste of their time!!