Never trust this shameless place. He did work that read unauthorized, overcharged me, then turned…read morearound and did terrible work. My car had a terrible squeal after they worked on it, and Bill knew about it and said it was good to go. He also said that the belt was in good condition and didn't need to be replaced, which, as you can see from the photo, it needed to be replaced. Absolutely vindictive and terrible work!!

BEWARE! Bill is an awesome manager/owner, however, he DOES not do the work but has his tech's doing…read morethe work. Small repairs are okay but I wouldn't trust any maintenance beyond simple oil change. Pay your workers more and hire professional workers with credible auto mechanic certification and not technicians who just have jiffy lube experience. Beware and tread carefully at this location. July/August 2022.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

The worst mechanic shop ever The over charging repairs not really worth the needing fix they got…read more7000 from grant money and abuse people whom ask questions and Vatos garage Mr ALEX is insulted me by talk down and swore at me call me names they refused to release my truck and talk to me in Spanish I don't understand if he's saying bad words or names please don't go there my truck has been in the shop for two months Sincerely concern customer

I drove my motorhome from California to Whitehorse, YT over the highway to the top of the world and…read moreinto Tok, AK on 100+ miles of rutted roads, gravel and dirt and developed a noise in my left front wheel. When I arrived in Anchorage I did not know of a good reputable mechanic to turn to. Having been referred to several who either were not qualified to do the job, did not have the proper equipment to lift the motorhome, we're too busy or outright we're not interested! It was suggested that I give Dean a call which was an experience in and of itself! After explaining my situation he gave me several suggestions to try on my own and if they didn't work he said to give him a call. The suggestions, all of which were valid did not solve the noise issue. Dean explained that he was completely booked but understood my dilemma being from out of town that he made an appointment for me the following day. Dean's mechanic went with me on a test drive and he immediately heard the sound and returned to the shop and pulled the front wheel off and did one of the most thorough wheel inspections I had ever witnessed! He spent considerable time inspecting all of the components of the suspension and wheel assembly and determined that the rotor was ever so slightly warped and out of round which was causing the brake pad to move ever so slightly on every revolution of the rotor when it passed by the brake pad causing the noise. He suggested that turning the rotor would solve the issue but that it was so slightly out of round he would wait until the next time I replaced the brakes to have the rotor turned. He did not feel that this situation would be anything to be concerned about and to continue on my trip south back to the lower 48 states. I did not keep track of the hours but it was at least one hour and approaching two hours and for this Dean only charged me $160 which was extremely fair considering today's labor rates in the $200 per hour range. I would recommend Dean's automotive service in Anchorage Alaska unequivocably to anyone who needs quality honest work at a fair price! While my vehicle was being worked on I thoroughly enjoyed talking with Dean as he is a veteran of the auto repair industry which I would guess of at least 40 years if not more and a very interesting individual to talk with! Go see Dean with all of your automotive needs!

We brought our vehicle here for a tire rotation and they got grease all over the interior. When…read moreconfronting the owner, he got hostile and refused to offer any sort of remedy. I would not recommend this business to anybody.

I am from out of town and needed an oil change with my own oil that I brought with me. These guys…read morewere very professional and did a great job. The price was reasonable and they put the splash shield and rubber plug back correctly, unlike other shops I've gone to. They also read my check engine light and told me what it was. I definite recommend these guys!

After being disappointed at the service provided by my dealership, I was delighted with the service…read moreat this office of Xpress Lube. Quick, efficient, friendly,economical.. I'll definitely used them for servicing my Toyota Tundra.

I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

we are visiting Alaska from Colorado and needed to have our brake pads changed because a different…read moreshop told us they'd need to be changed soon. we are traveling in our 2013 Tundra with two large dogs so we were very nervous about being without our house on wheels for the night. we dropped the truck off at 1:30 and got called back at 3:30. Jeremy told us that wasn't the case and showed us how good the brake pads were still and explained where the noise we had heard was coming from. He said we didn't need the work done, so we decided to get the oil changed! He was so helpful, kind, and knowledgeable. We are so lucky to have stumbled on to this place. Honest and so friendly.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

Customer Service: Just an old mechanic! Knows ALOT about cars just not small talk lol…read more. Cost: Hourly rate $120.00 dollars- but he will pro rate the time if not used. He is as honest as they come. Service: I had an appointment and still showed up a day early for a drop off and he got me in and out a day early. Advice: You can trust this shop to be honest and fair. So, will be telling all my friends to pay them a visit when in need.

Bill fixed my radiator hose leak for $20 on the same day yesterday. It was the busiest week of his…read moreshop, but my wife was 8.5 months pregnant and I was in a tight spot. He fit me in and did a great job. The car runs great. I was worried that I had a blown head gasket. Instead I ended up with a very easy repair and bill and my car is still running strong at 321K miles 1995 suburban. Bill does stuff like this all of the time.

Because our previous service had been so good, we went back for brakes. We had them done and a…read moreweek later we felt and vibration and heard a squeak in the brakes. Immediately my husband knew there was an issue with the rotors, so we took the car back. We asked for confirmation about our rotors and their status. They claimed they were fine. I should have pressed the issue, because now my rotors are damaged and I have to have they replaced and it's costing me a over a grand to my brakes and rotors redone after less than 10,000 miles later. We are VERY UNHAPPY with R&R. I can no longer recommend

We have been taking our vehicles to R & R for years for all needed work. Jobs are done on time, the…read morecost is reasonable and the crew is always pleasant and easy to work with.