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Ultimate Wireless Solutions Mobile Phone Repair Tustin

4.4 (276 reviews)
Closed 10:00 am - 9:00 pm

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Response time

6 hours

Response rate

100%

Services - Ultimate Wireless Solutions Mobile Phone Repair Tustin

Desktop computer body repair

Desktop computer support

Device support or repair

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Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Smart watch support

Tablet body repair

Tablet support

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Martin C.

This store is a scam. They swapped out my original iPhone 12 display without my consent! Went to the store on Tuesday, 4/23, at 6pm for an iPhone battery replacement, was told that it will take 30 minutes for the job. Then another customer came in 5 mins later complaining the ear piece didn't work after the repair so the guy just dropped my phone and spent all the time fixing the other phone. At 6:45pm, he finished the other customer's phone and I asked him how long it would take for the battery replacement, he said he was on it and it would take another 5 mins. Then 15 mins later (7pm) he came back and told me that my screen protector had a crack so he gave me a new one for free. But then I realized that my phone display is not the same anymore because of the COLOR was dimmed and lost all the shapeness. Then I went to SETTING and found out that I have TWO error messages. Both telling me about the UNKNOWN PART as it's no longer a genuine part from Apple. One is for the Battery and the other for the Display. He obviously swapped out my display. I asked that guy why it's showing the message and that guy said it's normal and it will go away after the battery is fully charged. Since I need to rush home I didn't argue. The next few days I tried to call and text the store and tried to get my original display back, they just wouldn't reply or answer. I am getting ready to take it to small claim court for this. Attached are the error messages from my phone. Stay away from this shop.

None
Joss B.

I just wanted to say that this person and establishment are fraudulent. My boyfriend went in to unlock a phone that was going to be a gift to his mother. He paid Sean Shahifar 80 dollars cash. Unfortunately, Mr. Sean apparently unlocked it, but when my bf picked it up and later saw that the phone was still locked, Sean then said that he could not unlock it, WHICH is totally fine. Sean agreed to give my boyfriend OUR money back. After a couple weeks, it was excuse after excuse. I was getting impatient, but my boyfriend can be a little too nice. Sean had agreed to give the money back so we can go and try somewhere else Or we could just buy a new phone. So, I texted with him through my boyfriend's phone and also texted his wife through my phone. It has now been about 2 months. My boyfriend doesn't really care, but I DO. That was money as well. I am livid; both of them basically just scammed us. Sean made his wife send me money through cash app, venmo, and we tried Zelle (aparently they don't have that). Finally, Sean's wife sent me $80 through ApplePay, but what a shocker! It was pending for 2 days. Mind you, I normally get my ApplePay payments ASAP. So when it took 2 days, I knew something was fishy. Looked at it the next day, and it says "cancelled" Another shocker... Then Sean tries to gaslight me into thinking that it was an issue with my bank and that my account got flagged as fraudulent. Which is totalll CAP. On top of that, his wife says, "This is unprofessional.". I'm SORRY?? But the way YOU are running your business is unprofessional, and you have no customer service or business ethics. That doesn't even make sense. So then I had my boyfriend send me $100 to see if it deposited ASAP, and it did. Unfortunately, my boyfriend did not do his research before going to this establishment. At this point, they can keep the 80 dollars because it seems like they need it more than I do. The business is rundown. I just wanted to write this review to deter future customers from this business.

Nightmare of iPhone repair

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27 days ago

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1 month ago

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Sean S.

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3 months ago

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6 months ago

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11 months ago

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10 months ago

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10 months ago

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2 years ago

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5 months ago

Helpful and kind service. Offered a decent price to repair my pixel 9a. And got the job done relatively quickly.

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10 months ago

Amazing service. Quick results. Same day service available. Very friendly team. Great prices.

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2 years ago

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11 months ago

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5 months ago

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11 months ago

Got my cracked iPhone 15 screen fixed here they were quick and did a fantastic job I was able to retrieve all my info!!

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2 years ago

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7 months ago

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8 months ago

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Sean S.

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1 year ago

I needed to repair my iPhone 12 Pro back glass . Sean did an amazing job at repairing !

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2 years ago

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8 months ago

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Sean S.

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3 years ago

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10 months ago

I came in for a back glass replacement! Ver that and efficient and the staff is very kind. Definitely would come back!

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10 months ago

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2 years ago

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2 years ago

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Sean S.

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11 months ago

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2 years ago

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1 year ago

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4 years ago

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5 years ago

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3 years ago

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2 years ago

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10 months ago

quick & reasonable pricing. also included free case!! I would definitely be back should I need the service again

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5 years ago

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Sean S.

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4 years ago

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2 years ago

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2 years ago

I cracked my Pixel 4a 5g phone screen and Shahin fixed it. Really nice guy. Phone works great

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2 years ago

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Ultimate Wireless Solutions Mobile Phone Repair Tustin Reviews in Other Languages

Ask the Community - Ultimate Wireless Solutions Mobile Phone Repair Tustin

Hi do you offer curbside phone repair?

Yes, we offer mobile and curbside phone repair and tablet repair services in Irvine and other cities within Orange County limit.

Hello, I see a note on Yelp that you have moved. It the Jamboree address still correct. In front of the movie theaters?

hi! yes we have moved! we offer mobile services now to all of Orange County! We do have an office also which is only for appointments !

Do you repair Samsung S6?

Yes we do

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Review Highlights - Ultimate Wireless Solutions Mobile Phone Repair Tustin

Sean was very accommodating and took his time on a Sunday to fixed the cracked screen on my phone.

Mentioned in 88 reviews

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Ultimate Wireless Solutions Mobile Phone Repair Tustin - mobilephonerepair - Updated May 2026

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