Came in for a camera hardware replacement. Charlie was super patient, helpful and efficient…read more Everything was done in under 15 minutes! Thank you so much!

I really like how the technician works on the device in view, it makes me trust them more…read more The technician was also very helpful in explaining the process which is helpful to me. iPhone 11 screen replacement took less than 15 minutes or so and was a good price!

Needed my iPhone fixed immediately, front and back screen were cracked…read more He responded fast, was able to fit me in, fixed it quickly. Everything is working great, I can tell he knows what he's doing. Quality parts and service. He's in the jamboree plaza Thank you so much

Had a broken Samsung S24 screen that was not working. Instead of buying a completely new phone, I…read moretook it here and they quoted me a price of $370 to replace the screen with an original factory version. The whole process worked out great and took about 3 hours. Saved me $2000 to buy a new phone.

Brought in my girlfriend's Nintendo Switch after the charge port got fried from a third-party…read morecharger cable. They diagnosed the issue, replaced the charge port, and had it ready within just a few days. Everything works great now, and the repair came with a 1-year warranty which gave us extra peace of mind. Really nice people, honest service, and great communication throughout the process. We'll definitely be back if we ever need repairs again.

Super fast, excellent repair, and the lowest price I found for an iPhone 16 pro max, OLED screen…read more Hope to never need them again, but will def go back if I do!

Good place, we took 2 computers to get clean and they job was fast and very good, the computers are…read moregood to go again and clean. It was not so expensive less than $80

This place provides fast service and reasonable prices compared to others. I've been to several…read moreplaces, but thanks to their quick service, I was able to get my phone back right away without any disruption to my work. Thank you! This place provides fast service and reasonable prices compared to others. I've been to several places, but thanks to their quick service, I was able to get my phone back right away without any disruption to my work. Thank you!

Great service! Hassan was upfront and transparent with what my cracked screen needed. Instead of…read morecompletely replacing the screen, I only needed to replace the screen protector which we saved me lots of $$. Highly recommended!

I had a great experience at Best Repair at The Shops at Mission Viejo. The staff was friendly,…read morehelped me right away, and their pricing was very good compared to all of the other quotes I received. I came in with a cracked iPhone 13 camera lens and they fixed it fast -- seriously faster than I expected. Their location right next to the food court is perfect because I grabbed something to eat, and by the time I finished, my phone was already done.

TRASH PANDA FOR $300, Negative 100 Stars. Told me $230…read more.. then it was $300. BE PATIENT & GO TO THE APPLE STORE - $354. iPhone 16Pro shattered screen. Dude installed a subpar Temu like screen that left a huge gap on the display & the iPhone dynamic island was half missing- then lied about it. Quoted be $230 out the door. Picked up my phone as he is charging my card, "$300 plus tax", I say "Woah this doesn't look fixed? There is a big black section at the bottom of my screen". This dude literally gaslights me multiple times... 1) Tells me "That's how the iPhone is...." LOL I show him my husbands phone isn't like that.... 2) "Oh it must be in your settings..." blah blah blah. I tell him "Okay so go into my settings and recalibrate the screen you just installed"... "I only work on hardware, I can't do anything software related." I am showing him the display settings and calling out where is the setting?... He lies, he proceeds to start rambling........ 3) "Maybe you have more broken hardware than just your screen." I ask for a refund etc. He argues.. more lies... Finally just said - no problem I will just start a credit card dispute. I walk over to Apple- the tech was like "Hmmm I see this all the time. The dude next to Old Navy? It's not a display setting issue. Yeah he installed a screen that he knew wouldn't work. Check out this..." Points to 7 things that I didn't even notice; display, bezels, dynamic island, refresh rates, pixel density. Basically the dude installed Temu like screen & tried to charge me $54 less than Apple.

Contacted them via email. Got a quote, arranged a time to visit and dropped off my iPad Pro for…read morerepairs. Texted me when it was ready and paid the agreed price. Did an amazing job too. It's been about a month and it is working flawlessly. Thanks. Btw I had contacted Apple and it was twice the price. And these guys used a genuine Apple screen 11" iPad Pro. Well done nice repair.

Fantastic service! Five stars all the way--quick, convenient and friendly. Great prices and…read moreexceptional customer service. I'll definitely be back!

I'm surprised this place has such positive reviews. our experience couldn't have been more the…read moreopposite. I took my daughters phone in to get the back glass replaced. when we got the phone back and paid, my daughter noticed the screen on/off side button wasn't working anymore. we asked the tech about it, and he just bragged about what a good job he did and how pretty the phone was after repair. we pointed out again that it wasn't working appropriately. rather than try to help us figure out a solution, here are some of the things he told us "I have no proof that it was working before. you must be trying to get me to fix a problem you were already having for free" "if it's really a new problem you can just take it into Verizon and they'll give you a new phone for free because this one is so pretty now" "you are a joke if you think i broke your phone" no ownership or accountability. no willingness to provide any customer service. he got mad very quickly and started accusing me of all sorts of crazy stuff. all I wanted was to have a conversation as to how they might make this right. the next day I called the parent store in Huntington Beach. their recommendation: take it back in and have them take a look at it. they wouldn't give me a price estimate or any concessions that they might try to make it right, other than I would get charged full price for whatever new repairs the phone might need. I am not sinking any more money into this company. im guessing most people have positive results, but if anything at all goes wrong, don't expect any customer service of any sort.

Amazing customer service from Alex. He was super fast and proficient in replacing my screen…read moreprotector. Price was super affordable great as well. I would definitely come back here in the future. . Highly recommending it to any friends in the neighborhood.

NEW UPDATE SINCE THE OWNER NOW ALL OF SUDDEN WANTS TO RESPOND:…read more I have the recorded phone call talking with the owner, and no partial refund was offered. Again, look at the evidence and the response. They don't take accountability for cracking the frame, let alone how they never told us about the bent in the frame. ONLY wants to respond to 1 out of the 3 issues. I will see them in Claims Court. UPDATE: The manager finally called me after 2 days, and was rude and unhelpful as well. I will be taking them to small claims court and have everything recorded, and all the evidence I need. DO NOT TAKE UR ITEMS HERE DO NOT GO HERE SAVE YOUR MONEY. SAVE YOUR SANITY SAVE YOUR DAMN TIME!!! Bought my iPad Pro 12.9 5th generation in for water damage and a faulty charging port. They fixed the water damage, no problem, and switched out the charging port and let me know that the face recognition in the camera wasn't working (okay, no big deal). The next day, the screen started to glitch and not work, so I brought it in, and that's when he said: "oh the screen also has water damage". Was kinda skeptical as to why he didn't mention that when fixing the Ipad but again, I paid for the screen replacement. Its now a month later and not only is the ENTIRE screen lifting from the titanium base and he says its going to continue to happen because the base is bent (never did he mention that when fixing my Ipad, so now Im thinking he bent it) but he also CRACKED the base where the charging port was replaced (slipped up and admitted to using a cheap part) so even if he does fix the screen. I'll have issues later on about water and dust getting inside the base (check other reviews because this happened to another customer) So now I'm sitting and waiting to talk to this man's boss, who had me call 4 DIFFERENT numbers, he's calling 4 DIFFERENT numbers, including the number you find on Google, trying to get ahold of his boss, and NOTHING. Oh, and he likes to use the excuse that he doesn't know English well and how God is gonna judge me cause he's not a bad person, but he is a SCAM ARTIST.

My go to tech shop. Very transparent, excellent customer service, very fair pricing…read more Thank you for walking me through my options and the excellent customer service. See you next time InstaFix!

They were fast, transparent, and personable…read more I will gladly use their service again.

They have the best customer service and the best prices. Their communication is excellent, and they…read moreare very detailed in their work. I highly recommend them!

I am extremely disappointed with the service and quality here. I paid $140 for a screen…read morereplacement, but the next day the screen started freezing. When I returned (a 30-mile drive), they refused to check it despite arriving 40 minutes before closing. The "6-month warranty" was useless. They claimed the screen was cracked even though I only removed the protector to help them see the freezing issue. As an Uber driver, I couldn't be without a phone, so I had to settle for a broken, taped-up LCD for another $10. That also failed within two weeks. I eventually had to go to another branch listed on their card, where a low-quality, non-original LCD was installed. The phone still freezes constantly. I have wasted time, money, and gas. I expect a full refund for the faulty parts and the terrible experience I've had to endure. Avoid this place if you value your time and money.