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    Ultimate Canine

    4.8 (22 reviews)
    Open 7:00 am - 7:00 pm

    Services - Ultimate Canine

    Dog boarding and training

    Ultimate Canine Photos

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    Reviews With Photos

    Mike H.

    My wife and I dropped by Ultimate Canine (UC) to visit, Maverick, a Black English Labrador that they are training to be a service dog for me, who will be coming home in November. Dogs are being walked, going through training exercises, resting, being groomed, praised, corrected, it's a bit like watching a very small bee hive in slow motion. We met Maverick and Julie Case in the "Barn" which contain a training area, beds, a grooming area, portable and fixed kennels, toys, and more, it's a lot to take in in a short amount to time. We spent about 1-1/2 hours with Maverick and Julie along with a small amount of time with another woman (sorry, I don't remember your name, but I do recall your suggestion to separate potty time from play/exercise during a rest stop during a road trip). We talked about Maverick's training and our future with him, played ball, practiced recall (Maverick come), sit, and place (rest where I'm pointing to), I also walking with him in heel (I only stepped on him once). Julie is intensely focused on the training and care of the dogs in her charge, it was a bit off-putting for someone who suffers from agoraphobia and high anxiety. Prior to meeting Julie in person, I'd had at least two phone conversations with her, one where she told me UC had a candidate match and then the next day, a Sunday, confirming that Maverick had been paired with me and would be graduating in early November. During those calls she was very patient, understanding and compassionate, finally being paired was an overwhelming experience for me and Julie was very supportive. I've traded e-mails and a couple of other phone calls with other people at UC and they've all been kind, professional and understanding. The folks at UC, Julie, Jackie, Annie, Michelle, etc. are all wonderful.

    Our Goldendoodle (Winston) completed a 4 week stay and train with Ultimate Canine with Carissa Abney. Both Winston and my wife and I are so happy after the experience. He learned all basic manners and how to walk off leash with his new ecollar. We could not be more happy with the results and are so grateful to have found such a wonderful trainer. Carissa has proven to be the perfect trainer - firm but kind with Winston and his humans (we required just as much training as he did!) If you do the stay and train your pet does receive the best care (vet visits, training, lodging, and socialization). Walking into their facility with 20 pets is shockingly quiet; however, all pets are trained and are kept to their best manners during their stay. This has led to a much less stressful time away for Winston and he comes home happy. Only 5 STARS for Ultimate Canine and 4 PAWS UP as well.

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    3 years ago

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    2 years ago

    We have an Old English Sheepdog and they are not. Easy to groom. We found Olivia and she does an excellent job, plus our dog loves her

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    Ask the Community - Ultimate Canine

    Hello, does anyone know if they offer house visits in Indianapolis? I am looking for help for my Mom and her toy poodle puppy to get some good training started up.

    Hello Jackie. Yes we have a great in home lesson program and we can send the trainer to your Mom’s house to help with her new puppy. Please give us a call at 317-804-4044

    Don’t See Your Question? Ask Away!

    Review Highlights - Ultimate Canine

    Julie Case is an AMAZING trainer.

    Mentioned in 3 reviews

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    PetSmart

    PetSmart

    (40 reviews)

    I really like shopping at this location. I bring my pup here for grooming every 5-6 weeks, and I…read moretake the opportunity to browse after dropping him off. This PetSmart always seems to be well-stocked on food, treats, and supplies. It's fun to browse the toy aisles, even though my dog definitely doesn't need more toys. Occasionally I can't resist when I find something new or unique. The employees are always super friendly, and it is easy to find someone if you have questions or need assistance. The grooming department has convenient hours and excellent groomers. I actually started coming to this location after following our groomer here from her former location.

    We tried taking our dogs to be groomed at this location but they would not do it because one dog…read morehad matted ears and the other dog had an ear infection. My dogs are cocker spaniels - known for chronic ear infections. I have her ears treated constantly for this and never had a groomer turn us away before for this, or any other reason. I should note that the reason we tried PetSmart for grooming is because our regular grooming service was experiencing some staffing issues. Well we took our dogs home and I called the manager at PetSmart to complain about this situation. He agreed that an attempt should have been made to groom the cocker spaniel with the matted ears, and that the ear infection on the other dog may have been a judgement call, but he did offer for us to bring our dogs back to have them groomed at a 50% discount. I agreed and we scheduled that for a couple of weeks later. During those two weeks, we trimmed the matted ears on our own (did not take long) and continued treating the ear infection on the other dog. When we returned for our second appointment, the groomer accepted the dogs and said it would take about three to four hours (understandable). I had not even made it home from dropping the dogs off when I got a call that the dogs were ready to go home, and that they only partially groomed them both. They partially shaved one cocker spaniel but didn't finish her face and left three paws untouched. They told us "The one paw is all that she would let us do." She looks incredibly goofy. The other cocker spaniel (which we had previously trimmed the matted ears ourselves) looks even goofier. They said he has matting under his arms that they can't take care of. Took getting him hime I so find some very MINOR matting. It is nothing I can't cut out with a pair of scissors in about two minutes! Maybe had they groomed him the first time, that matting would not have been an issue. Now, keep in mind they only worked on my dogs for a half hour of what should have been a three to four hour session. They said nothing about him being matted in those areas during our first trip. Even so, isn't a groomer supposed to take care of such issues?! They went so far as to say that we need to take him to the vet to have the matting cut out. We have been dog owners all our lives and have NEVER been turned away by ANY groomer in the past for ANY reason! I called our vet and our regular groomer who both agree that this is just laziness on the part of PetsMart's grooming service. I have now scheduled them for grooming services with our regular groomer even though it will be a little while based on staffing issues. I will not name our regular groomer but they are very reputable in this area. They do a great job, and they shared with me that they are not surprised by our experience with PetSmart and that they have heard the same kinds of complaints from several others. Never again will we give this place a penny's worth of business. Stay away from this place and go somewhere else that actually cares about dogs and enjoys grooming them. This is pure laziness and incompetence.

    Petland

    Petland

    (18 reviews)

    If I could give zero stars, I would. We arrived at store opening and decided to see a puppy we…read morewere very interested in. The salesperson left us alone with the dog for nearly 30 minutes before we could get her attention to ask for information about the parents. During that time, the three employees on the floor spent more time walking around talking with each other than following up with customers on the floor. After playing with the dog for another 10-15 minutes, we decided to inquire about price. When we finally got the attention of a second sales associate, she rudely asked if we had ever been there before (what did that matter?) and asked who we had been working with. She told us that that person was "busy with a sale" and would be another five minutes. By this point, we had been in the store for a total of 75 minutes, the puppy had fallen asleep, and we said we could no longer wait. There was no explanation why neither she nor the other sales associates who were not busy could help us. The third associate then came over to take the puppy away, and when I told her, "You just lost a sale" due to the total disregard for us as qualified buyers, her response was a snarky "Have a good day." There were no apologies ... no acknowledgement of the indifferent treatment we received along with the total disrespect for our time. This was one of the worst customer service experiences I've had and I will not return to this Petland location.

    DO NOT BUY A PUPPY FROM THIS PLACE. My friend bought a 10 week old miniature poodle who was sick…read morefrom the first day. In a little over 24 hours, the puppy was dead and my friend was stuck with $1500 vet bill. The store has said that they will refund her the cost of the puppy but she is on the hook for a huge vet bill. I'm encouraging her to consider filing a suit in small claims court. This puppy was obviously very sick and most likely from a puppy mill.

    Ultimate Canine - pet_training - Updated August 2026

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