1. Ulta Beauty

0

Virginia Beach, VA

Cancel

Open app

Search

Ulta Beauty

3.3 (22 reviews)
Open • 10:00 am - 9:00 pm
Updated 2 weeks ago

Services - Ulta Beauty

Haircut

ULTA BEAUTY · YELP ASSISTANT

Ask Yelp Assistant

Ulta Beauty Photos

From this Business

Recommended Reviews - Ulta Beauty

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Received old and expired product
Chris N.

I did an online and pick at store order I bought 3 things but there was a blush that I received which was obviously already opened used and EXPIRED! the color on the blush has faded and the packaging is stained and lettering is scratched. I didn't check my items at the store because they're mostly always ok, but this was disgusting and I obviously got it for basically $2 so I'm debating to even go back but it's the principle of it all. Why would you sell used and obviously expired product it's disgusting and shows quality and safety isn't top priority at this place.

Hempz!
Mary L.

So glad this Ulta is here! It's nice and full of girly things to play with! They have a very nice selection of perfumes, skin care and makeup. What girly girl doesn't love that? I'm currently in love with the Truly products they have. They are wonderful for my skin and make me smell so good. Mmm. The fragrance selection they have for both females and males is pretty nice, too. Plenty to choose from and they offer travel sizes, so you don't have to break your piggy bank on anything. The makeup is nice, too. They have a lot of things Sephora doesn't have and vice versa. I think they do it on purpose so you have to go to both!

Ashlee A.

Ouh La La! Came for a quick run to Trader Joe's and was so excited to see Ulta a couple doors down. Store is brightly lit + nice and clean on the inside. One cashier and other employees on the floor. Didn't catch his name, but the male employee working was very helpful. He helped me decide on a benefit brow pencil color then pointed me in the direction of what else I was looking for on my trip. Quick, easy process! 4.5 rounded up.

Nicole K.

I waited forever for an ULTA to come to this area. I counted down the days until opening. While I'm sad to say that I don't come here often enough, I really am grateful to have a location so close. This means there is no reason to miss a great sale opportunity. I love that everything here is so bright, clean and shiny. The skincare consultation section is so cool. I also love the long white ta\blue that I often park myself at when I need to research products before making a decision. Every time I've been here I have experienced excellent customer service. Workers have always gone the extra mile to advise me, sharing their personal experiences when necessary. I really feel taken care of here and valued as a customer. The salon uses all Redken products. Located in Hilltop plaza near Trader Joe's, Five Below, Joann's, Kirkland's and Sonic.

See all

4 months ago

Helpful 5
Thanks 2
Love this 5
Oh no 0

6 days ago

Had a friend come in here and she was racially profiled. Racist. If your black, please dont shop here. Its not safe.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 5
Thanks 0
Love this 5
Oh no 0

4 years ago

Helpful 4
Thanks 0
Love this 4
Oh no 1

7 years ago

Helpful 5
Thanks 0
Love this 5
Oh no 0

7 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

3 years ago

Very disgusting how rude the staff were when I just came in to ask a simple question. Not professional at all.

Business owner information

Photo of Ulta Beauty

Ulta Beauty

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Ulta Beauty

Ulta Beauty

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Destiny P.
47
110
533

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of Kasey K.
20
48
15

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Ulta Beauty

Ulta Beauty

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

4 years ago

christine is super rude and very unhelpful. just thought i would let the manager know.

Business owner information

Photo of Ulta Beauty

Ulta Beauty

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Loading...

Ask the Community - Ulta Beauty

Review Highlights - Ulta Beauty

“Came for a quick run to Trader Joe's and was so excited to see Ulta a couple doors down.”

Mentioned in 4 reviews

Read more highlights

Ebony Beauty

Ebony Beauty

3.4(7 reviews)
1.8 mi
•$

How do Asian people know so much about African American hair and beauty products?…read more I have no idea, but there must be a weave university in the Orient. Ebony Beauty is one of the many stores that caters to African American hair care and beauty products, yet surprisingly has no African Americans working there. Despite being outside the culture, Ebony Beauty offers all the necessities for African American beauty such as natural hair shampoo, dreadlock gels, wigs, synthetic and natural hair extensions, false eyelashes, make up, hair relaxers, and pretty much any other hair product known to man. Need some of those cheap ballet slippers and some jewelry that is sure to fall apart within seconds of leaving the store? Just throw it in the bag on top of my weave! Don't mistake my sarcasm--I really like this place. They have the most natural hair care products for African Americans and have my absolute favorite hair product--the Jamacian Mango and Lime lock gel. The employees are very friendly and I always get my service with a smile. Better than Sally's or any other chain beauty supply store, Ebony Beauty keeps it eyes on the streets and meets the needs of the community it serves. Thanks for keeping me fly with my lock gel and my nose rings!

Fairly nice beauty supply store in a decent shopping center. Came in for a certain brand of hair…read moreand realized they were super stocked on one specific brand, but not others. Typical beauty supply store items.

Photos
Ebony Beauty - Peach fuzzy slides

See all

Peach fuzzy slides

Bluemercury

Bluemercury

4.8(11 reviews)
6.0 mi
•$$

This place is fabulous - it's like a more upscale version of Sephora. It's right on the corner in…read moreTown Center across from California Pizza Kitchen and near Town Center Cold Pressed, Lululemon, West Elm, Antrhopologie, you name it. Great location. Tons of natural light and windows inside and it has a ton of skincare goods, makeup, shampoo, candles, SPF items, and a spa inside. I don't know about the spa - but I have wandered around looking at things for a while a few times. They have Skinceuticals, Bobbi Brown, Supergoop and a ton of other brand names. Like Sephora - they will happily walk you through what the brands are and answer any questions you have. They'll make you a sample to take home for products if you'd like to try them and they have a 30-day return policy with money back if you decide you don't like or want to keep the item. I've always been warmly greeted and helped by the sales associates and today I was helped by a really friendly gal named Kelsey if I remember right, who answered about 100 questions for me and made some great recommendations and made me some samples of products from a line a bought from to see how they would work together.

Friendly staff. They are a blast and so much fun. I absolutely enjoyed speaking with them. I came…read morelooking for some Diptyque products and they had NONE. Come on VA Beach. I have to drive to DC to get Niche products? We have to do better. Get some products in your store and help us out a bit. You should at least have 10 fragrances in stock for this brand and candles. Not that dried up stuff on the shelves.

Photos
Bluemercury - Organic makeup. It's awesome.

Organic makeup. It's awesome.

Bluemercury
Bluemercury - Clean bathroom.

See all

Clean bathroom.

Diamond Beauty & Barber Supply

Diamond Beauty & Barber Supply

4.3(37 reviews)
13.3 mi
•$$

Bad Situation Turned Good…read more This past Friday, November 17th, I purchased two Andis products from this store (1 Andis Profoil Shaver /1 Andis T-Outliner). To my dismay after returning home, while attempting to turn on the T-Outliner, I found it to be inoperable. Unable to return the product that day due to a weekend trip out of town, I returned to the store today to exchange this product and to ask about the possibility of exchanging the "Andis" Shaver for a "Wahl" Shaver. Upon my return to the store, I had a negative experience with "Jay", the store manager. He questioned me (did you drop it?) and alluded to me being untruthful after seeing a hair follicle on the side of the T-Outliner (which may have been picked up from my bathroom while using another product). After some back and forth, between myself, my brother and Jay, Jay tested the product and confirmed that it did indeed not work. He tested another T-Outliner and allowed me to exchange the defective product for the working one. Consequently, after Jay opened the box for the Shaver, he identified hair shavings inside the blade opening, keeping in mind I had not opened the box. I was shocked by this. Jay informed me that he could not exchange the shaver and that the new Outliner was non-returnable. After this interaction, I was angered and very offended. I quickly decided to call back to the store to gain the owner's contact information to further discuss the matter. After making several attempts to call, I finally got in touch with someone. To my dismay, it was Jay, the associate I had interacted with prior. Jay informed me that he was the owner. I explained to him how I had felt about his rudeness and after several minutes of talking, Jay apologized and informed me that he would accommodate my need to exchange the shaver. Long story short, Jay handled our altercation in a professional manner. He admitted that he had maybe based our interaction from past experiences from customers that tried to get over on them. I definitely understand this viewpoint, as I have worked customer service for several years. Overall, Jay made my day by taking time to hear me out and assisting me. I will definitely return to this store just because of how this young man handled this situation. He owned up to his mistake and helped me out in the end.I have much respect for him and his willingness to turn a bad situation into a very positive one. Thanks Jay! You've gained a repeat customer in me. Shop here!!!

I visited Diamon Beauty supply a year ago and vowed not to return due to poor customer service. A…read morebarber recommended I try again because he has such great experiences with the employees. Not so true about that. They have an extensive selection of products but perhaps he should invest some of the funds on customer service. The young lady at the register was rude with an attitude, so that's it for me.

Photos
Diamond Beauty & Barber Supply - We Stock over 1200 wigs to match your preference

We Stock over 1200 wigs to match your preference

Diamond Beauty & Barber Supply - Over 800 different styles available!!!

Over 800 different styles available!!!

Diamond Beauty & Barber Supply - Ruwa Braiding Hair

See all

Ruwa Braiding Hair

Ulta Beauty - hair - Updated November 2026

Loading...
Loading...
Loading...