I always come to the store when I'm looking for accessories, makeup, or hair products. They have a…read moregood variety of items to choose from. They also sell fragrances, contacts, lashes, jewelry, and lots more.. The owners and staff are nice and normally friendly. They always have Christian music playing and its nice to listen to while shopping. They normally are pretty cool but on this occasion they followed me around which made me a little uncomfortable. I'm assuming people have been stealing. So to a point i can understand. But i almost walked out and didn't buy anything. It was just to obvious. I spend good money there!! That's my only complaint. They have tons of wigs and hair pieces to choose from. Most are lace fronts which are more expensive. I like this store. Check them out!

This store has lots of wigs, extensions and costume jewelries for ladies on a budget. Wanted to try…read morea wig but was asked to pay $1.00 cash. Their few postings make this a less customer friendly.

Bad Situation Turned Good…read more This past Friday, November 17th, I purchased two Andis products from this store (1 Andis Profoil Shaver /1 Andis T-Outliner). To my dismay after returning home, while attempting to turn on the T-Outliner, I found it to be inoperable. Unable to return the product that day due to a weekend trip out of town, I returned to the store today to exchange this product and to ask about the possibility of exchanging the "Andis" Shaver for a "Wahl" Shaver. Upon my return to the store, I had a negative experience with "Jay", the store manager. He questioned me (did you drop it?) and alluded to me being untruthful after seeing a hair follicle on the side of the T-Outliner (which may have been picked up from my bathroom while using another product). After some back and forth, between myself, my brother and Jay, Jay tested the product and confirmed that it did indeed not work. He tested another T-Outliner and allowed me to exchange the defective product for the working one. Consequently, after Jay opened the box for the Shaver, he identified hair shavings inside the blade opening, keeping in mind I had not opened the box. I was shocked by this. Jay informed me that he could not exchange the shaver and that the new Outliner was non-returnable. After this interaction, I was angered and very offended. I quickly decided to call back to the store to gain the owner's contact information to further discuss the matter. After making several attempts to call, I finally got in touch with someone. To my dismay, it was Jay, the associate I had interacted with prior. Jay informed me that he was the owner. I explained to him how I had felt about his rudeness and after several minutes of talking, Jay apologized and informed me that he would accommodate my need to exchange the shaver. Long story short, Jay handled our altercation in a professional manner. He admitted that he had maybe based our interaction from past experiences from customers that tried to get over on them. I definitely understand this viewpoint, as I have worked customer service for several years. Overall, Jay made my day by taking time to hear me out and assisting me. I will definitely return to this store just because of how this young man handled this situation. He owned up to his mistake and helped me out in the end.I have much respect for him and his willingness to turn a bad situation into a very positive one. Thanks Jay! You've gained a repeat customer in me. Shop here!!!

I visited Diamon Beauty supply a year ago and vowed not to return due to poor customer service. A…read morebarber recommended I try again because he has such great experiences with the employees. Not so true about that. They have an extensive selection of products but perhaps he should invest some of the funds on customer service. The young lady at the register was rude with an attitude, so that's it for me.

This is a one-stop shop when it comes to hair products. This is genuinely in my eyes like a…read morewarehouse for everything you need from wigs, extensions, hair care, accessories and for children's haircare and ornaments. They are reasonably priced and signing up for their awards program is absolutely FREE! Speaking about their awards program I've been in this store numerous amount of times and have had close to $20 taken off from my purchase just of previous purchases I've made in the past. Even after you use your awards for your purchase you still get something out back on your rewards card. I believe that is outstanding! They have a huge section in the back dedicated to wigs and have stations for you to try on and even wear right out the store if you were in a need to. Their customer service is great and I'll continue in the future continue to go to their establishment

I'll keep this short. I went in there to get something that my barber suggested, a spray for hair…read morebumps. Went in there to inquire about it, and these broads were behind what was seemingly bullet-proof glass. And they seemed shook when I walked in. It seems like they have a dangerous ass job.

They have a lot of products in here, great store, especially if you're somebody who does their own…read morehair

This store has a wonderful selection of everything. You can…read moreget braiding hair, quality wigs, bonnets, jewelry, hair products, accessories, purses, etc. The customer service is always good. They are always willing to help and offer to help you look for stuff. They're never overbearing with it either. The prices are so reasonable and probably the best I've found in VA Beach so far. The store is a bit crowded and overwhelming at times with all the boxes everywhere but, as I mentioned they do a good job at helping you navigate through it.

I finally got time to come by to Miniso and the store is bright and spacious, but not that big. The…read moreitems were very organized and I like that they have a lot of things there like asian snacks and asian drinks as well as other beauty products that I seen elsewhere. The customer service is friendly and helpful as well. I looked around a while and found what I wanted a dim sum blind boxes and other food snacks and drink i bought. I will definitely come back next time to buy more items again. They are a very awesome Chinese store

Adorable overload!!!…read more They've got blind boxes everywhere, Sanrio, Lilo & Stitch, Disney, which is cool, they have a wide variety! You could honestly spend forever just trying to pick which one to get. The store also has tons of cute stationery, makeup bags, and little accessories, perfect for gifting this holiday season.The rewards program is a nice bonus too Miniso is a super cute and fun store that I'll definitely be visiting again

When I walked in the owner greeted me right away. He was upbeat and very friendly. I was only…read moreshopping for a flower for my hair, but I found some other goodies. The store has a lot going on and it was a little crowded. But they had a lot of products. They sell earrings, makeup, nail supplies, wigs, perfume, and more. The owner overcharged me on accident, so he gave me $3 off towards anything in the store. So I thought that was nice! I like their earrings because they're cheap and I won't freak out if I lose them. I like this store, mainly because the owner doesn't follow you around like I've experienced in some other hair stores. Check them out!!

Why haven't I heard of this beauty supply store before?!…read more Honestly considering making this my new go to. Randomly stopped here with a friend that has visited before and it was a good experience. The store isn't huge, but it isn't crowded inside. This store has just about everything you could be looking for! They also had a sale for wigs (2 for $50) which isn't a bad price. They also have various other items than hair that you definitely need in your life. On top of everything, the employee (owner?) was so welcoming and made us feel at home.

Joy Joy is located in a strip center at the corner of Virginia Beach Blvd and Kempsville Rd in…read moreNorfolk. It is one of my go-to stores for braiding hair, wigs, and wooden earrings due to their large selection. The store is clean, well-organized, and the staff is always helpful. Additionally, their pricing is very competitive with other beauty stores in the area. I highly recommend stopping in to check them out.

Joy Joy is tucked in a shopping center off Virginia Beach Blvd. They have wigs, extensions, braids,…read moreaccessories, nail supplies, and more. Its a pretty large store and there's a lot to choose from. The staff is helpful. I really like the variety of earrings and accessories that they have. They are reasonably priced and fashionable... They have tons of different hairstyles. I like this store. Check them out!!!

A solid store for hair care and hair color. They have many more options than target. Pricing…read morevaries. Some sales are well worth it such as 4 items for $20 hair products. Each product could be $9 or more and you receive 4 items for $20! Service is fast and friendly. Join sally rewards for even more savings if you plan to shop there often enough to get $5 savings for each $50 of purchases. No cost to join.

Let me start by saying I go this Sally's all the time and typically have a decent experience. Today…read moreI visited and was able to get the products I came for however, the customer service I was provided was very rude. The sales associate that assisted me was able to provide a suggestion on the shampoo I can use (which I purchased) and she also checked me out at the register. When I tried to pay with $50 cash (and the exact change) she advised she didn't have enough cash to give me change. I then purchased two additional items to increase my balance and asked if she then had enough and she stated "I don't know I'll figure it out" in a rude tone. My total was $27. I have her my $50 and the exact change. She said "you'll have to wait." She than proceeds to open the second register to get enough money to make change, hands it to me with no words. No here is your change, thank you for your patience, have a nice day. Nothing. I am sad to have to write this but I think there is an learning and training opportunity here to provide better customer service to a routine customer.

Friendly staff. They are a blast and so much fun. I absolutely enjoyed speaking with them. I came…read morelooking for some Diptyque products and they had NONE. Come on VA Beach. I have to drive to DC to get Niche products? We have to do better. Get some products in your store and help us out a bit. You should at least have 10 fragrances in stock for this brand and candles. Not that dried up stuff on the shelves.

Sales associates were friendly and inviting to my wife and I. Wife was looking for eye shadow and…read moresome general make up, staff was more than accommodating for her needs. Store was clean and well lit. 5 star service