I've been going to European Wax Center for over 8 years. I love their brand and the high quality…read morewax they have here. I started going here when I was living in Miami. If it's your first time visiting, they give you any one free service or 50% off a Brazilian. I'm grateful we have this chain all over the east coast. I've been to some incredible ones and some very bad ones, this one is pretty good. My favorite ones have had waxs under 15 minutes and great conversation. The worse you can find is ones where they try to sell you a million products, take forever, and judgmentally ask you if you want something else waxed. I've been going to this location for about three years. I always go with the waxer who is available at the time I want to go. I've had mixed reviews on my experience here, but most of them are pretty good experiences. At this location you can usually be done 15-25 minutes. They've stopped the judgemental wax questions too. There is one waxer there who is so easy to talk to and makes the whole experience amazing, I'm blanking on her name, but know there are some great people here. If you come often, I highly recommend purchasing a wax pass, it makes things cheaper. This location is clean and has chairs when you're waiting to be called. If you're looking to get a Brazilian, this is a great place to get it done.

They seemed to be closed although it's business hours. The doors are locked and the lights are off…read moreinside. I called and no one answered the phone. Also the last time I came to this location I waited and waited while people who came after me were serviced before me. Finally after about 30 minutes post my appointment time they tell me that the person I was scheduled with had left.

This place is a girl's dream! As soon as you enter, you're entranced by the beautiful decor…read more Everywhere you look, there is so much detail... the walls, ceiling, seating, everything. It's stimulating to all of the senses. They have so many different items that you could literally get lost in here, spending hours galavanting. I went to have a work day while in town, getting a matcha that was hand made with love. I left with a bag of allergy relief tea, some beautiful magnets, and other items; however, they have a bevy of personalized items such as perfumes. Do yourself a favor and go!

Such a relaxing place, wonderful selections of tea and the staff are all so kind and knowledgeable…read more I love trying different teas every time I go!

Spa three ten is my one stop Shop for all my beauty needs…read morefrom facials and hair color and cut! I go to Maya for my hair and Savanah and Meredith for facials and they are all so amazing!

HORRIBLE STAFF. WILL NOT RETURN. TAKE YOUR MONEY ELSEWHERE…read more I had an appointment at 9am with Elena for a chemical peel. Due to construction on Cary Street, I arrived 9 minutes late. I could have called, but the spa opened at 9am, and I didn't want to make a phone call in the car knowing I will be there soon. When I tried to check in, the front desk associate Kirstan Fournier berated me for being late. She said that I was unacceptably late, that Elena has a full day ahead, and that she doesn't know if Elena can accommodate me so they would have to take a no-show fee (which is my deposit). I was very apologetic and said I understood if I needed to reschedule. At this point, Elena came out and said that she could fit me in, but instead of trusting the Master Aesthetician's judgment, Kirstan said, "We will see what Elena can do, it is stated in your clauses that there is a no show fee and you obviously can't read or be on time." The reason why I was very upset is primarily because of the "you obviously can't read" comment. As an Asian woman, this sentence felt distinctly racially motivated. I sat in the spa treatment feeling humiliated and agitated. I reached out to management a few hours later, and the manager Maya told me "I'm sorry you misunderstood what Kirstan had said, we are not a business that allow discrimination." So it is the whole i'm sorry you feel this way, but it's your fault for not understanding correctly, our staff didn't do anything wrong, it's all on you for mishearing and misunderstanding. When I asked for a logical explanation i.e. would you (other staff) remember something was not said to you but just as a surrounding conversation half a day ago? She had no answer for me. I am very disappointing in lack of responsibility the manager & staff are taking. All I wanted was an apology and they told me I imagined the whole thing. TEXTBOOK GASLIGHTING. This is even more disturbing than the previous incident. The business is not willing to take responsibility but rather denies all wrong doings.

First off, Scents of Serenity was beautiful inside and so soothing. Emili was absolutely amazing…read more This was my first time getting a facial, and I could not be happier with the experience or the results. I don't have a great skincare routine, and Emili was understanding and kind in her recommendations without making me feel like I had to purchase any products. I trusted her, and cannot wait to see her again in a month for my next one! I had researched the membership prior to booking my first appointment, and honestly it seems like it would be too good to be true, but it's just the perfect package. I am a Scents of Serenity fan for life.

Was gifted a prenatal massage at this location. I'm not typically a fan of massages but this was…read moreFANTASTIC! Audrey was so kind & calming - she explained how the prenatal massage was going to work & asked questions. I felt so comfortable and the massage went by so quickly. They give you a body pillow to curl up into on your side and it feels just like you are settling in for a relaxing nap. 10000/10 recommend.

Stephani, His nurse who performs Botox and fillers is ABSOLUTELY Amazing. I have been seeing Dr…read more Zinnser for 15 years! I highly recommend him as well as ANY of his staff to address your needs. The first Plastic Surgeon I saw in 1987 retired and Dr. Zinnser came HIGHLY recommended by him. So, it was no surprise when I met with Stephanie, for the first time for a consult regarding Botox and Fillers, that I was absolutely thrilled with the results AND her approach in determining how and why she recommended the "Plan" to obtain the best results for my particular facial structure. I was NOT a "Generic " treatment plan, on the contrary, my plan was individualized for my wants and desires. This physician AND his Staff deserve a 5+++

Dr. Zinsser changed my quality of life! He and his team were wonderful and did an amazing job! I am…read morebeyond happy with my arm lift and breast reduction and lift. The process was easy and recovery was great. I recommend Dr. Zinsser to everyone!!

One of my girlfriends and I stopped by after grabbing food in the area. I had never been here…read morebefore, but it definitely won't be my last visit. I really enjoyed it. I can't remember the name of the staff member who helped me at first, but they were kind and helpful (I'm sorry!). I do remember Jasper though, and they were phenomenal. Jasper created a shower oil for me. I walked in thinking I'd leave with nothing and ended up leaving with a handful of items. I got three shower oils (Sun-kissed Getaway, Watercress Pear, and Sunshine). I also grabbed a Sunshine soap bar, a mini Coconut body butter, scrub, and shower oil, a laundry soap sample pack, a soap dish, and a soap sleeve.

If you like Lush or have wanted to try them but the price tag is a bit steep, try buff city. They…read moredon't have all of the skincare items, but they have soap, bath bombs, shower steamers, and laundry products, all for reasonable prices and made by hand in shop. The quality is amazing and they have something for everyone! You can get soaps with and without shea butter depending on your preference. Their kids' collection has super fun scents that are very colorful. With letting the soaps drain properly, I've had a bar last me close to a year of use.

I have never had to go to a dermatologist before but this was the easiest, best, smoothest…read moreexperience Iv ever had with any sort of medical facility in my life. I absolutely love the staff everyone is so nice and it was really easy to get in soon. They fixed my problem, answered all my questions thoroughly and I really love that I could just pick up the phone and someone answered when I needed it. That was a huge gold star for me because there's not a lot of places where you can call and actually get a person on the phone these days. Overall I had a great experience and would definitely be back if ever need be in the future. Thanks again!

Update: I do not have superficial basal cell cancer. I have nodulo-infiltrative basal cell…read morecancer. It is advanced and aggressive. I did not know basal cell could be aggressive. I will go to UVA in November to have my scalp removed from my forehead back to the crown. I don't know how extensively it has grown on the sides. But I do know it took years to grow to the extent it has. It is a horror to comtemplate and I would never want anyone to go what I am going through. It won't kill me, but it is going to change my life substantially. Think about this if you still want to make an appointment with Avenues Dermatology for anything other than Botox. Someone should have done a biopsy years ago. So take care and ask for a biopsy if you have a scaly spot that doesn't go away.

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

I just received the best massage I've ever had. Annie and Kendall were my daughter's and my…read moretherapists, and Annie worked through my neck stress issues with professionalism and care. I left feeling like a new person! My daughter was also highly complimentary of Kendall and her techniques. We will definitely return and highly recommend! Awaken is conveniently located just north of VCU, features large rooms which allow for COVID-distancing requirement in a serene setting. We will be back!

First time going here was for a much needed massage for my birthday. Deya was so great and very…read moreknowledgeable!! I will definitely be back!