RAMEN
(3.8 stars)
If you are looking for your typical big ramen bowl polluted with a bunch of decorated flavors, this is not that kind of place.
- FOOD: (first time) amazing. (second time) meh.
- PRICE: paying for quality not quantity
- SERVICE: (first time) excellent - I think (second time) uhm mediocre.
- AMBIANCE: modern and really nice
My confusion of inconsistency has come down to the service not servicing correctly. First time coming here left me wow'ed and set the bar for my ramen experience. Second time coming here left me disappointed and not wanting to come back. Same order (as I thought), different days (a week apart), and a perceived thought of the execution being inconsistent . I also question the staff's ability to handle details. The restaurant IS NOT BUSY and there are about 4-5 staff and if service is inconsistent and not pay attention to details, it now makes me question the execution on the food.
:: FIRST TIME ::
That cliche saying you don't forget your first time! Service was excellent - attentive and everything came out in timely fashion. Went for the most expensive ramen and a ramen soup base I have never tried and it left me on cloud nine.
What I "thought" I ordered.... "Classic Shio Ramen with Wagyu" this entire time BUT come to think about it after reviewing the menu (now), it sounds like they gave me "Classic Miso Ramen" (hence the toppings) in my bowl OR they gave me Shio Ramen with the toppings of the Miso bowl. IF this is truly the MISO RAMEN then it was superb!
CLASSIC MISO RAMEN W/ WAGYU )26) - Presentation was basic but very presentable. Portion was on the smaller side but I am okay with that because I'm here for quality not quantity. The soup base was so delicious, it was very clean yet rich - not polluted with many ingredients. They added a hint of chili oil and it added this hint of warmth and heat to the broth that wasn't overpowering. The noodles were very fresh, thin, and the texture is how I like them - not overly chewy and not overly soft (many ramen noodles at other restaurants are chewier) and easily consumable without feeling full quickly. My bowl had shredded bamboo shoots, wood ear mushrooms, half of a soft boiled soy egg, and seaweed on the side of the bowl for decoration (I keep it as decoration as I hate seaweed in my ramen). And to top of an amazing bowl of ramen, the thinly sliced cuts of wagyu. The wagyu were grilled and placed into the bowl fully cooked. They were so tender! No charred ends but it carried some smokey flavor - yum! HIGHLY RECOMMEND
MATCHA MOCHI ICE CREAM ($3) - Exactly what it is. Not sure why they didn't clump this item under the mochi ice cream that lists chocolate/vanilla/strawberry, they could have just append matcha to the list instead of creating an entire desert line for this.
:: SECOND TIME ::
First time set the bar too high. Order: Ginger Ale ($2), Edamame with Truffle Paste, and Shio Ramen w/ Wagyu (again). I had to ask for my Ginger Ale after my meal was about done (ramen + appetizer) because it never came out. Edamame was an appetizer which came AFTER the ramen bowl was about done. The table over had the same issue, they finished their bowls of ramen and waiting on their appetizer. Staff, were preparing their own dinner and eating.
SINCE, I thought that amazing bowl was Shio, I reordered. And well if this is the true Shio Ramen - it's disappointing to me (I'm glad I didn't get it the first time). It was a let down. And so was the service.
CLASSIC SHIO RAMEN W/ WAGYU ($26) - Presentation was basic but very presentable. Portion was on the smaller side but I am okay with that because I'm here for quality not quantity. But Why does this bowl look completely different than the last time I was under the impression I ordered this same exact bowl? The ramen toppings were half soft boiled soy egg, ALOT of bonita flakes, and the typical seaweed decoration. The broth literally tasted like FISH, that is all I could taste. It was way too fishy for my liking - even me immediately taking out the bonita flakes and seaweed. Also, the wagyu looked more like BEEF BELLY (not Wagyu) and it was extra fatty and appearance and texture were not like the Waguy I ordered before. If you are not a fishy person, don't order this.
EDAMAME WITH TRUFFLE PASTE ($9) - Although this came AFTER the main meal, this was the most enjoyable thing out of the order. Truffle paste is way better than truffle oil, very flavorful but less artificial tasting. HIGHLY RECOMMEND
Ginger Ale ($2) - It's nice to see soda in a can being sold cheaply! Please, keep it that way.
I'd love to come back if they can make whatever ramen they gave me the first time the same exact way. Until then.... read more