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    UGM Surfaces

    3.0 (2 reviews)
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    Services - UGM Surfaces

    Countertop installation

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    5 years ago

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    Ridge Cabinetry

    Ridge Cabinetry

    5.0
    (2 reviews)

    From the very first phone call, I felt nothing but professionalism and genuine care. The team took…read morethe time to listen, answer questions, and make the entire process feel easy and stress free. When I visited their showroom, I was immediately impressed by the beautiful displays. It was easy to picture those designs in my own home, and the space really helped bring my vision to life. A special shout out to Lindsay. She is truly one of the kindest people I have ever met and has an incredible eye for design. I connected with her ideas almost immediately, and her guidance made all the difference in creating a kitchen that feels both functional and stunning. As the process continued, I was given a tour of their warehouse, which was honestly breathtaking. The amount of selection and the possibilities available made it clear that I could truly create my dream kitchen. Another thing I truly appreciated was their pricing. It was very competitive, transparent, and honest, which gave me confidence and peace of mind throughout the entire process. From delivery to installation, everything was seamless and hands free. The level of organization, communication, and professionalism from start to finish was something I truly valued. Thank you, Ridge Cabinetry, for taking such great care of me. I could not be happier with the experience, and my new kitchen looks absolutely amazing!

    Ridge Cabinetry is phenomenal! Not only was I impressed by their free measure and design program…read more(which is pretty common) they offer full install and renovations if needed. They have several cabinetry lines to choose from, one of which, Pioneer, will let you pick ANY Sherwin Williams color for your cabinets. ANY COLOR! Pricing is easy and if you are going with a white shaker they stock it in their warehouse in Madison Heights. Staff is beyond helpful. The owner is often onsite which I find great for a small business. I love giving my business to locals who are doing it right! Why go to Home Depot or Lowes when you can get a better quality product, superior service and support a local small business?

    Marble and Granite Express

    Marble and Granite Express

    4.9
    (11 reviews)

    We are very pleased with the overall experience we had working with the team at Marble and Granite…read moreExpress (MGE)! As soon as we walked into their doors, we had a welcoming experience. Exceptional customer service from the start! Justin was very informative, educated us about the process and gave us an approximate quote based off our measurements right away. I came here because of the reviews and I am glad I did! I've had less than acceptable experiences working with various contractors and I wanted to work with someone who was timely, cost effective, great customer service and good quality. I expressed that to Justin and he was so understanding and assured me they are all those things. He was right! The next day Jorge came to my house to take measurements. He was very polite and knowledgeable about granite and overall experience. They say it takes two weeks from the date they receive the slab order you pick out. That is indeed true. I had a very specific granite vision of what I wanted. I went to a few suppliers and found the one I wanted. However, when it came in, the slab was cracked and MGE did not want me to be disappointed as they genuinely cared about the finished product and quality. We sent it back. Then, Kleopatra called me and offered to come with me to the suppliers to help me look at the granite and inspect it herself. I was so relieved and was blown away with how she went above and beyond to keep me informed of everything and to ensure I chose the granite we would be satisfied with long term. We ended up picking Avalon White from MSI. She inspected it and showed me which part of the slab they would use. I was reassured and so excited! Their prices are competitive and cost effective for their customers. The install team was outstanding. Our home is a historical home built in 1884, so the ground isn't as leveled. They stayed for 6 hours reconfiguring until it was perfect. They wanted to ensure it looked pristine and they do!! We love them and would highly recommend MGE to anyone. Matter of fact, I sent two people there already and they are pleased as well. Great work MGE team!

    We would like to say thanks to marble and granite express. We are new residence to Westland Mi,…read moretasking ourselves at making our house our home. We stopped in their showroom on Michigan Ave a couple months ago. We were pleased with the choices, hospitality and salesmanship. We have a very active, busy schedule and the sales staff set a date to accommodate our schedule and last Friday afternoon, our beautiful new countertops were installed. The installers were knowledgeable, efficient, and friendly. We appreciated being able to support a small local business, whose inventory surpasses the big box stores. Their knowledge of their products and their friendly attitudes will have us recommending the service and products, personally returning for any future products that we could incorporate them into.

    Complete Kitchen Design

    Complete Kitchen Design

    4.9
    (16 reviews)

    I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

    I have to say CKD and their staff are awesome. So precise, friendly and efficient. Nothing was…read moretorn apart until they were ready to start and finished the job right away. Had our kitchen done 25 years before and it took months to be completed (a true nightmare). Joe Allen was so patient with us because we had no idea what we wanted plus he designed a perfect change that we needed. Every morning he showed up to check on the job and even helped with moving out all our old appliances. I enjoyed working with his son who also help in picking out backsplash and colors. We were so pleased with them that I would call them again and highly recommend them. Whats nice you can tell they love what they are doing and their work shows it. Another quick note CKD was so fast at coming to give us a quote and very reasonable. Eileen S.

    Detroit Build

    Detroit Build

    3.8
    (31 reviews)

    We just wrapped up a kitchen and bathroom renovation with Detroit Build a few weeks ago and it…read morecouldn't have been a better experience! This is a long review, but I tried to include what would have been helpful when I was looking for the right contractor to work with before our project started. I reached out to the team late last summer and scheduled a time for an initial consultation in September 2020. Several members of the team came out, including Seabrook, the owner, and Rebekah, a designer with Whiski Kitchen. One thing I loved about that initial experience is that we discussed absolutely everything up front - the design concept, how far we should go with the scope of the project, the timeline (we entered into this project when I was 4 months pregnant - whoops), budget, etc. Then, Rebekah took everything I was looking for and turned it into a beautiful digital rendering that we tweaked a bit from there (for the record it looks EXACTLY like how our actual kitchen turned out!). I was really blown away by how much time and care they put into the project before we had even signed a contract or committed to anything. This process between the initial meeting and signing the contract took a couple of months but it was well worth it in the end and the back and forth up front saved us so much time once the project was underway. Work started a couple weeks later! During our early conversations Seabrook jokingly told us that no matter who we work with for this reno, we were going to be miserable while the house was torn apart, but it seriously wasn't that bad! I give so much credit to Detroit Build for how smooth the process was for many reasons, but most notably: - The team is pretty exceptional at project management and did an excellent job of ensuring there were almost no unused days while the project was underway. We chose to leave the house every day while the team was here (except Saturdays) and of the 12 weeks they were working, there were maybe only 4-5 days when I came home and couldn't clearly tell what had been done that day. They also wait to start demo until materials (such as cabinets) start to come in so you don't spend any time waiting on deliveries, which felt really important given that EVERYTHING is backordered at the moment. - Kristy was my main point of contact during the renovation and she's the absolute best - I miss texting with her every day now that our project is over! I didn't have a day-by-day project schedule or plan to go off of which I actually really liked because this business can be incredibly unpredictable and it's easy to feel disappointed when things don't get done on the exact day you're expecting them to. Instead, I had near-daily updates from Kristy via text - especially after the rough inspection was done, and a general idea of when we'd see major milestones completed and I always felt like I was in the loop/knew what to expect. - They were transparent about how the timeline and cost would be impacted if I made changes to the plan while the project was underway so we could weigh all aspects into our decisions. That said, we added quite a few elements (including painting two additional rooms outside of the initial scope) and the project ended right on time! - I just love the Detroit Build team and everyone they work with, both direct employees and subcontractors. Everyone was so kind, respectful and treated our 100-year old home like it was their own. The team even made recommendations for the design based on things they knew we'd need when we had a baby that I would never have thought of! They really treated our project with care and made us feel like a priority. At the end of the day, no renovation is going to be 100% perfect. I work in project management personally and I make mistakes, so it would be unreasonable for me to expect that anyone I hire wouldn't occasionally do the same. What set this crew apart was how they handled it when there was a concern or a miscommunication (though there were so few). In fact, the team proactively pointed out issues to us (like a small scratch on our tub) that they believed to be their fault that I hadn't even noticed. At the end of the day those experiences just showed me how much Seabrook and his team care about taking care of clients. We couldn't have asked for a better team to work with during this renovation - I hope this has been helpful if you're considering DB for an upcoming project! We'll definitely hire them again in the future.

    Let's start with the positives: The owner of Detroit Build came out and looked at the job and was…read morevery helpful. The workers who came into our house were very kind and friendly. They covered all of our floors leading up to the bathroom (remodel). The completed job matches our original plan. They were able to make adjustments when things were not going according to plan. They were able to obtain all the materials we picked out. Anytime we reached out to our Project Manager he was able to respond and give us information in a timely manner. Since we don't have a garage, they were able to provide us with a trailer which held all of our materials on site. Negatives: They gutted the bathroom as planned. When they laid the floor, they never covered it with paper so they continued to remodel the bathroom walking on the newly installed floor. Seems like not a big issue, but it's winter and they were dragging in dust, snow, ice and salt onto our new black floor. All of the debris was falling onto the new floor. Due to the fact that multiple people are working on multiple jobs, mistakes were made and workers had to come back out to fix errors made. Part of why we went with Detroit Build is because they had a design team. We were still required to go out and find the materials on our own. Our assumption was they would take care of this step. While our Project Manager did get back to us, we had to reach out weekly to get updates. At the end of the project the only cleaning that was done was construction cleanup. We were disappointed to find out that they did not have a cleaning company to take care of this job. It wasn't a clean and pristine feeling that you would expect with a remodel. We had to call and get a "deep clean" on our newly remodeled bathroom.

    UGM Surfaces - flooring - Updated August 2026

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