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Planet Marble and Granite

5.0 (6 reviews)
Open 9:00 am - 5:00 pm

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Services - Planet Marble and Granite

Countertop installation

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Alco Glass & Mirror

Alco Glass & Mirror

(39 reviews)

$$$

Great selection, very knowledgeable staff. Always a pleasure to deal with. I use them consistently.read more

We recently contracted Alco Glass to replace two severely cracked countertops. The process…read moreinitially appeared smooth, and the installation tech presented himself professionally. However, once the installation was completed, our experience declined significantly. The installer left immediately after finishing the job without inviting us to review the work or confirm that it met our expectations. Upon inspection, we discovered several issues that were concerning. The silicone caulking was applied poorly, with uneven lines and visible gaps that should not have been present. In some areas, the silicone was not properly adhered and could easily be pulled away, which raises concerns about both durability and safety. Despite two return visits to address the issue, the caulking remains substandard and visually unprofessional. He claimed to us he had a "hard time seeing" but was not wearing glasses the first time he came back. He wore glasses the 2nd time he retuned to fix the issues, but that didn't seem to help. He also left silicone on several parts of the solid counter itself and did not wipe it away. Additionally, one of the glass countertops appears to have been cut unevenly, resulting in odd gaping between the edges on both sides. When we asked about this, we were told there were "Tolerances" allowed when cutting. I can't believe that such a difference would be allowed that it caused the gap to be wider on one side than the other. The installer also removed the white foam that had been placed between the glass and the wooden frame beneath. Rather than consulting us about replacing it, he simply colored the exposed wood with black marker and installed the glass over it. Because the glass is transparent, the wood is clearly visible, creating an unattractive and inconsistent appearance compared to our existing countertops. When we inquired about the missing foam, the installer stated that there had never been any material between the glass and the wood, which is inaccurate. Our other countertops clearly show the same white foam in place. You can even see on the wood where he colored in the remaining pieces of foam he couldn't remove with a sharpie. Furthermore, when we pointed out a noticeable gap in the silicone between the glass and the solid countertop, we were told it "could not be filled," which we find difficult to understand. Another concern is that the installer consistently left the premises before we had the opportunity to review the work, preventing any real-time feedback or approval of the completed job. Overall, we are very disappointed with the quality of workmanship and the lack of communication throughout the installation process. At this point, we will likely need to redo the silicone ourselves or hire another professional to correct the issues. Given this experience, and the fact that it cost over $2000 for such shoddy work, we would not consider using Alco Glass again for future projects.

Complete Kitchen Design

Complete Kitchen Design

(16 reviews)

I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

I have to say CKD and their staff are awesome. So precise, friendly and efficient. Nothing was…read moretorn apart until they were ready to start and finished the job right away. Had our kitchen done 25 years before and it took months to be completed (a true nightmare). Joe Allen was so patient with us because we had no idea what we wanted plus he designed a perfect change that we needed. Every morning he showed up to check on the job and even helped with moving out all our old appliances. I enjoyed working with his son who also help in picking out backsplash and colors. We were so pleased with them that I would call them again and highly recommend them. Whats nice you can tell they love what they are doing and their work shows it. Another quick note CKD was so fast at coming to give us a quote and very reasonable. Eileen S.

Planet Marble and Granite - countertopinstall - Updated May 2026

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