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    Hinson Heating & Air Conditioning

    Hinson Heating & Air Conditioning

    (5 reviews)

    Their technical repair department is clueless and inexperienced. I called to have my 8 year old…read moreboiler serviced after losing power, which they installed. Tony C came for a service call that lasted 10 min. He explained that my pipes were frozen and made no suggestions for repair. He told me to "let them thaw" and charged me $130 to do nothing. Please keep in mind that only half of my heating system was working and getting the other half working would prevent damage in my home. Thankfully I contacted Levine and Sons in Southfield. Levine came out the next day, thawed the pipes, fixed the broken pipes that resulted freezing and provided outstanding service through the balance of the repair. I would suggest you not use Hinsons Heating and Air, they simply don't care.

    It can only mean trouble when you have to have the furnace looked at before you can move into the…read morehouse you just bought. Especially when it's 10 degrees outside. I was expecting the worst when I called the phone number on the tag on my "new" furnace, but thanks to Hinson's it didn't turn out to be that bad. They made an appointment for me right away. Give me a 3 hour block of time, but call you 30 minutes before they were going to arrive so I didn't end up taking off any unnecessary time from work. On the phone they quoted me $90 which I thought was a little steep and I ended up paying $138. I got a new filter and a cleaning for the humidifier for an additional charge. The original $90 included the furnace cleaning and some wiring . But the bonus was that the technician also re-wired the termostat that my husband had incorrectly installed. I was also impressed that the technician put on booties to protect my floor in spite of the fact that, thanks to a kitchen remodel in progress, my floor was probably dirtier than his shoes. I plan to use them again.

    Q Stone - kitchenandbath - Updated May 2026

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