The early communication was very good but I was disappointed in the results. They said a deep…read morecleaning was needed and spent extra time there. When my agent came to look at the property there were too many obvious areas not cleaned. Countertops still had obvious signs of dirt, debris on the floor and bathtub was as if untouched. The only reason I'm giving them 3 stars is they came back and made it right but a whole week later! If it where my business I would have gone out there when notified to rectify. Really disappointing with the reviews I saw and what I should have received was the same quality.

Very competent team, good communication and punctuality from start to finish. Would recommend for…read moreoffice cleaning and residence only.

In the beginning, everything seemed great. However, communication progressively got worse over…read moretime. The crew was running late without notice, calls went unanswered, and the company became extremely unresponsive. It's very frustrating when you arrange your entire day and plans around a confirmed appointment and can't get any updates or responses. After two bad experiences, I decided to look for a different company.

They did a wonderful job in my 2 bedroom apartment that needed a deep cleaning! Left it all…read morespotless and it was so easy to book too! Great prices and definitely worth it. Can't recommend them enough!

I booked this cleaning company over a week ago. I provided my zip code and my home information. I…read morebooked a house cleaning due to my daughters graduation party Saturday. It was scheduled for tomorrow at 9:30am. This woman has had my address for two days. She sent me a confirmation email today. I just got a call from her that she cannot clean my house as she does not come out this far. "I thought you were in Detroit." Obviously I am not when I gave you my address and city a week ago and I've been in constant contact with her confirming everything. Now I have to scramble to try to find someone to clean my house last minute. Thanks for nothing. "We enter the wrong address in our system".... really? Here's the screen shot of the RIGHT address.

I hired this company based on their 4 star rating. My regular company could not accommodate a…read moreSunday clean after an Vacation renter moved out. The woman answering the phone was lovely and said the charge would be 250.00 for a 2000 square foot house. The house was not very dirty at all. One girl showed up and worked for a while an hour later the second worker showed up. They must have left right after I did because I had to totally clean the house after they left. They didn't move items, they wiped around them. The floors had spots of dirt and the sink didn't look like like the touched it. Be careful about hiring this company they were not what they claimed to be.

We recently hired this company to clean our office, and they did an outstanding job. The team was…read moreprofessional, punctual, and very thorough. Our workspace looks and feels noticeably cleaner and more organized. They paid attention to details that often get missed, which we really appreciated. We'll definitely be using their services again and highly recommend them to other businesses looking for reliable office cleaning

This is my first time ever using a cleaning service, but I couldn't be happier. Samaya and her team…read moreis extremely professional. They followed all of my requests to the letter. I came home to gleaming floors and a wonderful clean smell. Thanks, you've got a customer for life!

Note: This review has nothing to do with the quality of service as I didn't end up getting any work…read moredone. My issue with this company was their request to receive the payment upfront. I have a rental property that is being put up for sale and I wanted to have my home professionally cleaned. The home is over 1300 sq ft with 3-bedroms and 2-baths. The quote of $250 seemed like a fair price compared to other places I called. An appt was set. I notice that prior to the appt, I received an emailed invoice requesting payment. I thought I was just receiving the invoice in advance. I received yet another email the following day. I sent a text stating that if they were expecting me to pay for the service in advance, I wanted to cancel. The woman, whose name I can't recall, called me thereafter to explain. She said that they can't trust I will pay them after the work is done. I explained that the trust issue goes both ways. I can't just submit payment to someone that I've never met and be sure they will show up. After going back and forth, I told her if they called me before the work is done, I'll come to the house, check the work and then pay. She even asked me if I would sign a document on day of service stating I would pay. I had no issue with that plan. The following day, I get another email asking for the payment. The invoice specifically stated, payment required before work is done. At that point, I was confused. I figured I'd just show up to the appt the following day and if payment was required beforehand, I'd just decline and send them on their way. Out of conversation, I told my mother about the issue, and she volunteered to call them. She was told by this same woman, that if her workers didn't receive payment in advance the day of, they were instructed not to start work. So the conversation I had with her the previous day meant nothing. My mother found this woman to be rude and lacked professionalism. My mother could barely get a word in and told her she had to go and hung up. This woman called my mother back three times in a row so she could continue her rant. I was very disappointed with the turn of events. This company actually missed out on two jobs. I had another home I wanted cleaned as well. If you have no issue paying for work in advance of service, perhaps this company is for you. Not how I choose to do business...

It's been a pleasure my office has been maintained for 3 years truly appreciate this teamread more

Was in contact with this company for a cleaning job. They communicated with me over the Yelp…read moremessage system and confirmed a Tuesday evening appointment. Sadly, Tuesday evening came and after a phone call to them, the owner said that someone else had scheduled the service for Wednesday. Needless to say, that required a start-over process on my end. I'll own that perhaps I should have been in voice contact rather than relying on the messaging system, but the service was quite responsive through the Yelp system. Mistakes happen, but can't really recommend this company.

They were professional, congenial and fast. I had no idea there was a white floor underneath my…read morestairwell! I was in a rough place with all the stress of moving and selling my things and etc were kind and did such a great job !

When you're looking for a cleaning service for your office it can be quite a bit of work (just to…read morewarn everybody). They won't give you a price over the phone. I had to call all the local companies around, set up estimate meetings and then vet them all after the fact. I guess that makes sense; every space probably has different surfaces, etc. It took me over a week of meetings. After all was said and done I chose Advantage because they were the only ones who where what I consider professional (not just a one person business working from home) and they were the only ones who shot me straight about what they charged and what I was getting. No surprises. The pricing wasn't bad either. The only thing I would recommend is buy your own cleaning supplies. You'll save a little bit of money that way. They offered it either way; I could supply them or they could. Obviously, I can imagine if they where supplying them I could expect a charge from them for getting them. I chose the latter. I've done all the legwork for everyone and would recommend them out of our choices in Macomb County.