Incredibly disappointed with the scheduling and lack of consideration. After waiting two full weeks…read morefor an appointment, they scheduled my service for a late Friday afternoon. This meant the cleaners wouldn't finish until late at night--right when I had company arriving from out of town. Because this completely defeated the purpose of hiring a professional service to prepare my home, I had to cancel. Very poor planning and customer service.

After having my review on Google Maps removed and being blocked to even find this company on Google…read moremaps, I will re-write my review here and give them the review they deserve. My mother had hired them to clean my home as a house warming gift, a move-in ready cleanliness. At first glance, my home looked great but as I started opening cupboards and throughly examining the cleanliness done, which by the way, I shouldn't have to do. I should trust the process of my home being clean and not having to walk thru it and scrub the inside of my cabinets when I was asked what needed to be focused on, the the kitchen cabinets were my request. I asked for a refund and have not seen that and I was asked to remove my first review from Google and I refused to take down. Their quality of work is poor and I shouldn't have to ask them to return more than once to clean my home.

Leah is always a pleasure and does a great job. I look forward to seeing her each month. She's a…read moregem! Cleaning is A+. They always arrive on time and are good at communicating with their clients.

I had three chairs stained because of an ink pen in the cleaner's pocket. We settled on two free…read morecleans. For the first free clean, the cleaner was unable to get into my garage which was totally the fault of mine. I was told there was a 50% charge each time equaling forfeiting one clean. I wasn't happy with that but understood it. I then saw that I was charged $158 in addition to the two 50% charges equaling losing one free clean. I cancelled my debit card, disputed the charge with my bank, and changed my garage code. I do not want someone in my home who operates so unprofessionally. Proceed with caution.

What a Great Team, "Father & Son" They showed up on time and got right to work.. They cleaned and…read morerecleaned some of the spots that I had not noticed without charging me any extra. I have Pet's so I was worried that their Unseen Quote would change once they entered my Home, but to my surprise and Happiness it Didn't. I feel honored to be able to Recommend this Company to one and all! J. Cox Washington Mi.

Lacking basic customer service in quoting process for UT cleaning of my blinds. "My fault" I didn't…read moresay that a tall ladder would be needed for 2 of the blinds. When we agreed I would pay more for this I was told "I can tell you are the kind of person that's never satisfied so just take your business elsewhere". OK I will. Others should too.

The early communication was very good but I was disappointed in the results. They said a deep…read morecleaning was needed and spent extra time there. When my agent came to look at the property there were too many obvious areas not cleaned. Countertops still had obvious signs of dirt, debris on the floor and bathtub was as if untouched. The only reason I'm giving them 3 stars is they came back and made it right but a whole week later! If it where my business I would have gone out there when notified to rectify. Really disappointing with the reviews I saw and what I should have received was the same quality.

Very competent team, good communication and punctuality from start to finish. Would recommend for…read moreoffice cleaning and residence only.

Very thorough and reliable company! We have used them to clean our salon twice and are very…read morepleased. We were very descriptive in what we wanted and it showed in their work that they were listening.

Jason and the cleaning staff are top-notch. Very flexible with our needs and the communication is…read moregreat. Would recommend this folks to anyone who needs a cleaning service in the metro-Detroit area.

At our age, my husband and I cannot do things like climb on ladders to clean bookshelves, or do a…read morelot of bending to clean floor moldings. I reached out for a good cleaning before the holidays. They did all I asked, including cleaning the inside of the oven. Professional, thorough, and friendly.

Highest Expectations cannot even provide the lowest expectations. Rachel viewed two houses to…read moreclean for myself and a family member. Never heard from her again. If the job was more than she could take on, she could have simply said so, not ghost us. We're happy she showed her true professionalism, and lack of prior to hiring her.

Ben and Rachel are absolutely amazing and I'm not exaggerating when I say I wish I could give them…read more10 stars!!! They were very responsive, professional, and able to get into our rental for a move in cleaning within 48 hours of initial inquiry. No detail went untouched, and despite some unexpected crust and grime, they were kind, understanding, and followed through completely until every room was done top to bottom. We will definitely be using their service regularly from here on out and would recommend Highest Expectations to anyone with a cleaning job - big or small. Thank you Ben and Rachel for a friendly welcome to the city and doing such a fantastic job!

A bit disappointed. I wanted to get my sectional cleaned. My assistant called and set the…read moreappointment, and she let them know it was in the basement of an office building. We figured they would take that into account and bring the portable equipment. Instead, they came with the truck, looked at the couch, explained to me that he was leaving to go get the portable equipment, and then texted my assistant to just cancel the appointment. I'm disappointed and will not recommend them. Sucks, because he seemed like a nice guy, and I would've hired the company to come out every month.

Excellent service. Chris and Richard (the proprietor) gives cart blanch service. Chris is very…read moremeticulous and detailed in the service he provides. I had my living room furniture deep cleaned by them that had been n my basement that had mold in it for almost 10yrs. They deep cleaned it, restored it and freshened it to looking like new and smelling fresh. I highly recommend them for whatever ur cleaning needs are. They are very caring about their work and so very professional and I was so suprised how reasonable they were I was able to throw in a little Xtra cash for a tip because I really appreciated the professional service that they rendered. He also cleaned all of my pillows and it was still not an astronomical bill. I will definitely recommend this company for your cleaning needs. A big Thank U to Chris and Richard... keep up the phenomenal work that U guys do.