Nice couple run this place and do a great job!! They don't rush or try to upsell you.read more

Because of positive reviews, I was expecting a great experience. When I walked in, I was surprised…read moreat how dark the salon was. While picking out my nail color, I noticed that all the polish had separated in their bottles. This is common when they sit a while, so that was a red flag. Then I noticed how the floors dirty, with the brown walls splattered with something white. I decided that I was not willing to risk my nail health & left.

Great customer service and pedicure well done!…read more Thank you for all the time and effort on my feet. I will definitely return. Also, thank you for the beer.

My first time here and MY GOD it was amazing‼ If you are new to the area like I am trust me when I…read moresay dont walk BUT RUNN....I called the day before and asked about someone who specialize in curved nails and Cecilia recommended Tina and even though she was leaving early it was worth me waiting the next day and when I came in Tina just knew it was me who called and took care of me immediately! When I say I DO NOT play about my nails and toes and TINA UNDERSTOOD THE ASSIGNMENT, CECILIA listened to what my concerns were about my feet and whole experience from previous salons and made sure I was taken care‼ OH the VIBES was absolutely amazing and customer service is tea‼ I thank you ladies so much for the whole experience I really appreciate when businesses make you feel like you spent your money well and it was worth it‼ LIFE TIME CUSTOMER HERE TO STAY‼ PEACE AND BLESSINGS TO YOU QUEENS

I had a great experience at Aurelia. Alice, at the front desk listened to all my needs and concerns…read moreand suggested manicure accordingly. Tracey did a great job with my nails and also provided helpful suggestions during my manicure. The atmosphere was very relaxing and chill. I walked in today morning and they were kind enough to offer me an appointment immediately without any wait. Very happy with my nails. Will definitely recommend them to anyone looking for a good nail salon.

I genuinely wanted to love this place. The atmosphere is beautiful, and the nail technicians truly…read moredo excellent work. Unfortunately, my experience was overshadowed by a very disappointing interaction with the front desk staff, who appeared to be the manager. Before my appointment, I reviewed the pricing on the salon's website to ensure I selected a manicure that included a hand massage. According to their menu, even the $25 Deluxe Manicure includes a 4-minute hand massage. I was charged $50 for the base manicure (Royal Manicure) and opted to add dip gel, bringing my total to $80 plus tip. Despite this, I received only a cuticle service and dip gel, no hand massage and no collagen gloves. When I checked in, I was clear about what I was looking for and asked about pricing in person. That's why I was surprised when none of the listed services were included. When I asked about it at the end of my appointment, I was told I had received "special pricing," which felt misleading and dismissive, especially since this was never explained upfront. This review has nothing to do with the quality of the nail work, I truly love how the technicians do my nails. However, the lack of transparency, explanation, and professionalism at the front desk left me feeling undervalued and disappointed. As a result, they have lost me as a loyal and valuable customer. I would also advise others to carefully review what services are actually included and to ask very specific questions before agreeing to any pricing. Clear communication and integrity matter, and unfortunately, this experience changed my overall impression of the salon.

If I could give 10 stars, I would. This place has been nothing but wonderful. I've visited four…read moretimes, and even though the technicians rotate between locations, every single one I've worked with has been kind, polite, and friendly. Today they even fixed a broken nail for me at no charge and gave me a complimentary pedicure when the wait was a little longer than usual. The manager, Eric, is a top-notch host and made sure everything was taken care of, going above and beyond whenever anything didn't go as planned. Such thoughtful, genuine service. Highly recommend.

I thoroughly enjoyed my first visit! The customer service was top-notch from start to finish. A…read moreyoung gentleman (I didn't catch his name) greeted me and was incredibly personable throughout my visit. Tony gave me an amazing pedicure - attention to detail was excellent and the massage was so relaxing! I will definitely be adding Venezia Nail Spa into my regular rotation. Highly recommend!!

I love this nail salon. I've been going here for a few years now. It's always very clean and the…read morepeople are extremely friendly! I love my girl Angel but have also had great service from other technicians. They always offer drinks, too. If anything ever goes wrong with a nail after my visit, they will take care of it! Everything about this place is 5 Stars!

Although they were busy I did not wait any longer than 5-10 mins. I was offered a beverage while I…read morewaited in the pedicure chair. I had one tech for my pedicure and one for my gel x set. Overall I was happy with my service. My total was $112 which seems steep but everything is nowadays. Gave 4 stars bc of the price for a very simple one color design

I've been to this location many times but this was by far my best experience!! Everyone is always…read moreso sweet but I haven't always been pleased with the outcome or will have issues with breaking soon after. But this time I had Jimmy and Nick and as an extreme perfectionist that would never sit there and nit pick everything, they had it covered!! They were both focused on every small detail and making sure my nails looked perfect and symmetrical from every angle. I was extremely pleased with this experience and will absolutely be requesting them next time!

I've been coming to this salon since it opened and have always loved the quality of the work and…read morethe talent of the nail techs. I did step away about a year ago due to management, which was disappointing because I truly loved this place. I recently came back and I'm so glad I did. The difference under the new management is night and day. The atmosphere is welcoming and everything is clean, fresh and professional. The service exceeds any salon I've gone to. It's clear they truly care about their clients and their staff. I had Nina for my nails and Bo for my pedicure. I highly recommend both of these ladies. I'm happy to say this is once again my go-to nail salon, and I highly recommend giving them a try under the new management!

Was very nice and clean loved the setup adorable my nail were so cute I cant you I haven't been yet…read moreand I love it it was a recommendation from a friend over all so fun loved the so comfy

Under new management!…read more I moved to the area at the end of May and started coming here in June. Amber always did my manicure with next gen and always did a great job, she was very meticulous and made sure I was happy with my nails. I think some time in September or October the management changed, as well as the staff. I called in one time asking for Amber and the person said she was on vacation, so I ended up going some where else. The second time I asked for Amber they said she wasn't there but they had someone else available for manicure. I hesitated but really needed a manicure so I went in. The guy at the front desk was different but I didn't question it. Rachel was the lady who did my nails and she was ok, she also waxed my eyebrows, did a decent job but was on the phone the WHOLE time. I think that is annoying and very rude. Another time I asked for Amber and again they said she wasn't there. Angel did my nails and she did a great job. There were a few "ouch" moments when she buffed part of my skin but my nails turned out great. Finally when I paid, I asked the gentleman if he's the manager. He said yes, so then I put the pieces together and figured out Amber didn't work here anymore. What I didn't like was that when I called, they could have told me Amber no longer worked here. Instead they made me think I just got the timing wrong. I understand they want to keep the clientele but they went about it the wrong way.

No No, No - stay far away from this place! I can't stress it enough…read more Let me set the scene: my day off, I'm super happy, wearing a cute black sweatsuit and excited that I get to have my nails done. Grabbed a latte and headed to the salon for my third visit since December to this salon. I walked in the door around 10 am, seeing one other customer being work on. They asked me what I need and I said "powder mani and gel pedi". The lady asked me to pick a service and I chose a middle of the road service for both my feet and hands so with the gel and the powder it would be a sizable bill. They got me settled into the chair and a man sat down to begin work on my feet. A woman placed a very warm bowl of acetone on a pillow on my lap. As the man pulled my leg to begin work, the bowl spilled acetone all over me on my left side. I tried to call attention to it but no one seemed to care about me or my shoes (that also got acetone on them while they lay in the floor next to me). They did come over to wipe the floor and provide a cooler bowl of acetone. The man working on my toenail was working on the same nail for awhile with his dremel and I started to get nervous. As he repositioned my foot again, the new bowl spilled to my right and this time I got more acetone on my right side as the guy reached to grab for the bowl, he dropped his machine into the water. I looked down and saw that he had removed all the gel polish with a dremel rather than doing a light file and then using polish remover. When I asked for someone else, I was literally verbally accosted and blamed for not only spilling the acetone on myself (twice) but causing the guys dremel to fall into the water and that it was $500. I was shocked.They said they have the whole thing a video and I said I wanted to see it , they said no. It was a horrible experience and they were very confrontational. When I asked for the owner the woman said She was the owner but I don't believe it. It was probably about 8 minutes from the time I walked in to the time I walked out without gummy nails and covered in stinky acetone. I was so shaken when I left that I walked out without my sweater but these people were bat $&/: crazy!!!! Don't go there!!!! Part 2: My husband went to pick up my sweater 5 hours after I left and they said it's not there! They stole it!!!!!

I love coming to grand nail salon about once a quarter to splurge on the organic pedicure! I always…read morego to phil because he gives a nice deep foot and calf foot massage! We came 4 people deep last weekend and they easily accommodated us! The staff are friendly and laid back, i have never felt uncomfortable around any of the nail techs. My pedicures always last at least 3-4 weeks and I can see they have lots of procedures to ensure everything is sanitary. Can't wait for my next pedicure with Phil! Also shout out to lily for doing a great job on my friends nails!

Love this Nail Bar!! The staff is always kind and caring towards their clients!! I received both…read moreNexGen manicure and pedicure. Both were done beautifully!! The decor in Hibiscus is modern and relaxing!! GREAT PLACE!!

Hibiscus nail bar is absolutely amazing. They have an incredible number of gel colors. When you…read morewalk in and it feels like a mini. There's no harsh chemical smell. I love that because harsh smells give me a headache. Everyone that I have spoken to and receive services from has been incredibly kind and attentive

This was my first time going. Helen was really nice and my nails came out so pretty! Great service,…read morebeautiful atmosphere, I recommend

This has been our "go to" for years now. Staff is all very professional and very friendly! Services…read moreare all done with great professionalism. Heather does a great job accommodating everyone even when we schedule at the last minute. Will continue to return! Well done!