Only just got chance to put in a quick review I phoned last Monday evening for a bit of information…read moreregarding a price on a taxi what a lovely well mannered young lady that answered the phone very helpful as I don't really know the area I was given directions and told how long it would take to get to my destination also the cheapest quote I got out of three company's would highly recommend this company very impressed and will definitely be using these more often

Oh my goodness where to start with this place. So as another road user I had the misfortune of…read morecoming across one of this firms drivers today in a petrol filling station and honestly, after he used the filling station to cut through at speed nearly taking me out, then decided to put his window down and verbally abuse me, call me disgusting and derogatory names, swearing and abusing me I truly am disgusted. He was asked by a man who overheard this what he said. The man made it clear he had heard what was said. The driver ignored him. The passenger in my car also said something but was ignored. My passenger was a male. It is obvious this driver gets his kicks from shouting at and abusing females. Absolutely disgusting, down right disrespectful behaviour and I would honestly highly recommend steering clear from this company. Please also be aware. I phoned the business and was told there was no manager. There was someone shouting the responses in the background telling the lady who I was on the phone to what to say. Being that I was not far from the firms "Registered Business Address" I decided to go to the location as I truly was horrified by the drivers behaviour and wanted to put in a complaint before it came to this. The address DOES NOT EXIST. Please note that the address that this firm use is the address of something called "Gazza's Gaff" which on the day was totally closed. All the shutters down and absolutely no sign of anything there. We asked 4 people in the area, 3 who were local business owners. One directly next door to the so called location of the taxi rank. This was not the address and no one had EVER heard of it. It looks like this is potentially being run from someone's house? Now please note this is NOTHING to do with the Covid-19 situation as you would still have seen a premises there albeit closed. However there was absolutely no sign of this ever existing. Please be very cautious ahold you use this firm. However I would strongly advise against it. Having read the reviews left on many other platforms this truly is not an isolated incident.

After several issues with Amber Cars over the years, I have to say that they are totally useless…read moreand unreliable. I have been left waiting for over half an hour for a taxi to pick me up after work as their driver decided to pick up a group of girls that ordered a taxi 15 minutes after we did. A member of my family ordered a taxi a day in advance to get to a hospital appointment, but said taxi never showed up. When we rang them, we were told that it wouldn't be coming as it was during prayer time. If they had let us know that they wouldn't be available at that time, we could have made different arrangement, but ended up panicking to get there on time. We've also ordered a taxi to take an I'll pet to the vets, only for the car to turn up and refuse to transport animals despite us specifically mentioning that we needed a driver that would take pets! Also, in 2022 when cash usage has dropped in favour of cashless payments because of covid, refusing card payments seems a little backwards.

It's been a long while since I called on Amber's services, but today I'm delighted I did! Since…read moremoving house last year I've been using Ace a ton, since their rank is literally five minutes away from me, and they seem to turn up lightening fast. And after the incident (detailed in my last review) I didn't feel inclined to use Amber again for a while. And then you need a taxi, fast, and it doesn't matter who you go with. So long as you get one! The morning rush meant that even calling an hour early for my taxi was risky. Riskier than usual. Two failed attempts from other companies and I tried Amber, imagining that it'd be a similar story. Not the case! For a start, they've obviously got my number on record, since the chap in the office knew where I was and my name. He then tracked the nearest car, told me his location, and gave a very reasonable estimate as to how long it'd take to arrive. Sure enough, five minutes later, along came my car. The driver was super friendly, and had no worries at all on getting me to the station in time, and provided much chat on the way. All in all, Amber's back in my good books. The chap in the office was a delight, really helpful, and honest about the time it would take - none of that "It'll be ten minutes" when they mean 25. Lovely stuff!

Got a taxi from Brudenell Social Club on Saturday to Merchants Quay, East Street. The guy had no…read moreidea where it was and his car was so old it had no sat nav, nor did his phone have Google maps. We tried directing him but he was turning all over the place. Dropped us off a mile from home in the pouring rain. Never again.

Shocking company - DO NOT USE…read more Called this company 3 times ( I know God loves a tryer) to book a taxi to pick up one of my customers who was stood at the train station in the dark on her own. No taxi ever turned up and the operator had the nerve to deny all knowledge of the bookings. If you can't fulfill a booking don't take it.

They aren't called Topline anymore they are T-Line. A brilliant taxi service who I have been a…read moreloyal customer of for years. I used to get a taxi 6 or 7 times a week with these guys but now it is only once or twice. The drivers are really friendly and know me by name and always talk to me and have a chat with my mum as well if she is with me. The girls on the phones are great too and I only have o ring them up and they recognise my voice and ask if I am going home or if I am at home and then hey presto two minutes later they are there already.

Avoid this company if you have somewhere to get to on time!!!…read more We prebooked a cab to go to a wedding. I ended up having to call to check its status only to find it was running 15min late! I ended up speaking to the hotel and got another cab within 2 minutes. Out of courtesy I called Premier to tell them we've found another company only to be met by much anger that I was cancelling. Very rude and poor customer service; we definitely will not use them again and will not recommend to others.

When you're at an event in a sort of 'underground' space, which no taxi driver is likely to know…read moreabout, my first move is to walk to somewhere recognisable and call for one. Having trotted out from Full Circle's first cabaret evening, donned up in half cabaret clothing ourselves, Natalie O and I made our way to Napoleon's Casino to call a taxi. (For some reason, I'd thought walking to town was a good idea, but I was wrong.) In any case, since Gee Gees taxis refused to take me to Headingley (Er, what?) she called me a Premier car. Happily, one turned up within 5 or 10 minutes to speed me home. The chap driving was lovely, and although kept checking which route to take meaning he didn't know Leeds too well, I preferred that to being taken the long route and having to pay extra! We had a fab little natter about his kids, which made the journey disappear in no time, and it cost a very reasonable price. All things considered, on the basis of that journey, I am a fan.

I use Blueline as my taxi service, whenever I travel by taxi in Leeds. As a whole, they are pretty…read morereliable, and rarely do you wrong. I do, however (living fairly further away than your average student), recommend calling before the jouney, just to ask for a quote. There are taxi drivers who cheekily ask for more money than the company actually allows, just to make money for themselves. If this happens, I'd threaten to call their comapany (as recommended by the main office), which tends to bring the prices right back down. I'd also recommend asking the main office what the norm cost is for your own area (say, into town etc) before getting into a cab, and that goes for any cab in Leeds, as well as this particular company (though this company is pretty well behaved), just so you know that you aren't being ripped off, especially when it's late at night, and everyone wants to go home. I find the drivers, on the whole, very friendly and honest, and I will use them time and time again.

I ordered a taxi well in advance, turned up 45 minutes late, when I rung up I got the usual guff…read more But used the time I was waiting to download and book an Uber , who was there in 5 minutes.

I've used Geo cars recently. I wanted to go the city centre and both a toddler and new born baby in…read moretow. The drive turned up slightly early so had to wait for me to finish putting shoe on my toddler. The driver was really helpful and put my buggy in the boots for me while I put the baby seat into the taxi. I found the price really reasonable a mere £7 into the town and the poor driver had had to put up my toddler says 'whats that' for the intire journey. Good value service with helpful friendly staff

I've used geo cars for 5 years now, excellent friendly staff, prompt timing, cheap as anything too…read more Will continue to be a loyal customer for as long as I live in Leeds!

said taxi had been already definitely didn't arrive my husband ended up freezing In the cold…read morewaiting on this taxi not long been out of hospital was very poorly after waiting ended up getting a black and white taxi

Now I've only used this firm the odd occasion and I know they are called speed line but there is…read morealso such thing as a 'SPEED LIMIT' now correct me of I'm wrong but does this here speed limit not apply to everyone?! Now I know that speedline having speed in their name may get confused but nearly running me off the road, on a 30mph road, when they were doing I'd say in excess of 45, not to mention the poor old guy this idiot nearly run over, failed to stop at 2 red lights and seems to get mixed up the roundabout rule of give way to the right (Not give way to taxis) so if this isn't enough and you fancy being a 'passenger' for one of these drivers, then fair enough, all I can say is hang on for dear life! Apologies for those taxi drivers who aren't actually like what I put above, unfortunately they seem few and far between mind!

Our experience was painful. The taxi was half an hour late to collect us after a very long return…read moreflight. it's the last thing you need when you just want to get home. I will never use or recommend them due to the unreliability and uselessness of their call centre to keep us informed and resolve the issue.

Despite the fact that me and my friends have had numerous undesirable experiences with this taxi…read morefirm, we find ourselves constantly using the company time and again, simply because they are the most taxi firm in Leeds and always have a taxi available when other firms do not. The fact that a taxi is always available from Arrow is one of the only positive aspects of the business - they are renowned for overcharging, especially for shorter differences such as Headingley to Leeds city centre, and the drivers are mostly unfriendly. On more than one occasion, we have contacted them in advance, asking for a six-seater people carrier to be told that one is on its way. Yet lo and behold, two four-seaters turn up in place of one six-seater, meaning the company makes more money and the customer spends more. I would recommend Premier or Amber over Arrow, but with the state of the taxi industry in Leeds (there are barely any black council cabs unlike London or Liverpool) there is little to choose between all the private hire taxi firms; you just have to bite your tongue and pay the extortionate prices. Or walk.

I used First on multiple occasions on a recent trip to Leeds with them basically having a monopoly…read moreof bus services in the West Yorkshire city, running both regular services and the Park and Ride. I found the buses to be pretty generic for First standards, no different to what one would find in other cities such as Greater Manchester and Potteries regions, the only exception being London where the set-up and look of buses is different due to Transport for London (TfL) regulations. I had mixed experiences with the staff, some seeming friendly and helpful, others seeming like they couldn't care either way - it was pretty much a half and half split, again this is commonly based on bus journeys with other operators and even First around the country, not just in the Yorkshire and Humber region. The Park and Ride service seemed to be highly overpraised, it even has it's own bus stops around the city, these buses are much more expensive and you can't travel with these with a regular bus ticket including concessionary pass, it also seems to be a set fare along the route meaning just to go one stop (I was arriving in the city for the first time in 18 months, not knowing where my hotel was) I'd have to pay £2 which included a return journey I had no intention of making. Buses ran either on-time with a delay of no more than two or three minutes, however, on a Sunday the buses were really really awkward and infrequent, with multiple services not turning up for 45 minutes in-between buses, and sometimes longer even in the late afternoon, the same also applies for a Bank Holiday. I understand it's Sunday hours, but the most I've seen as a gap in-between buses is 20-30 minutes (and even then there were other buses serving 90% of that route in that time), in other areas so for a city centre of such a large city with a population of around 474,632, that really isn't acceptable. Issues with certain drivers, the comfort of certain buses and other issues mentioned including how infrequent the buses actually run, it is barely satisfactory Monday to Saturday too, I feel First are taking their position basically running a monopoly of buses in the area (Through my weekend in Leeds I only saw one bus route which wasn't operated by First or their Park and Ride route) for granted, letting service suffer, and prices rise and that isn't on. 1*

In addition to Leeds, First provides the bus system transportation for York. During my two days…read morethere, I had the opportunity to ride a couple of the buses in York. Every one of them was clean and smooth and quiet. What I found particularly useful was that my bus was staffed by a "bus host" - when boarding, you would take your seat and he came to you to sell the ticket, make change and answer any questions. I am guessing that this helps with times at stops, since the bus doesn't wait on a long queue of folks. Many of the stops had cover from the rain, reasonably accurate "next bus" information and maps of the system and the individual routes. £3.70 for the day, a good deal.